Rcc Waterproofing

Rating: 4.9 out of 5

Rcc Waterproofing reviews (1054)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2021

    Basement leak

    The RCC consultant (Nicholas) was very knowledgeable about the situation. Offered 2 options to choose from to resolve our situation. We were very happy with the consultant and the work done to fix the leak.

    Answer from pro:

    Great to hear that your basement leaks were settled and our sales rep was able to take care of you both. Now you can have peace of mind from water leaks and foundation cracks. Thanks again for choosing the wet basement people!

    Reply created 17 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2021

    Gratitude and Thanks

    I just wanted to take a quick moment to offer up my thanks to RCC Waterproofing for addressing a leak in my basement that has been plaguing my family for years. We live in an older home in Scarborough and over the years a persistant leak in our basement has been getting worse and worse. I finally called and arranged to meet with Jamie for an estimate. After a site inspection and full explanation of possibly solutions, I decided to go ahead with an internal drainage system for the majority of my basement. Not only was Jamie clear, professional and respectful (taking all the necessary precautions during COVID times), the crew was stellar and the work outstanding. (Having had to install a sump pump, Jamie even walked me through the steps necessary to apply for a city rebate which greatly offset the costs for me.) Would definitely recommend RCC to anyone facing basement water issues in their home. Thank you Jamie and thank you RCC.

    Answer from pro:

    Thank you so much for your amazing review and kind words of our waterproofing sales rep! Glad the team could take care of your basement foundation repair and make sure you are leaky basement free! Thanks again for choosing the wet basement people and have a great day!

    Reply created 26 May 2021
  • Review from Meaghan Horn
    Rating: 5 out of 5
    Review left on 5 May 2021

    Basement waterproofing and carbon fiber reinforcement

    We had such a good experience with RCC on our basement waterproofing and foundation work. Jeffery was so helpful and knowledgeable, and really helped us navigate this major renovation. Dane, Cory and Curtis did great work, and we were so happy we chose RCC.

    Answer from pro:

    Thanks so much for the testimonial on our waterproofing services! It's great to hear that our waterproofing crew was able to give you peace of mind and take care of your leaky basement for good. Enjoy being leak free and thanks for choosing RCC Waterproofing!

    Reply created 17 May 2021
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 4 May 2021

    Great job and terrific cleanup

    Shortly after landscaping the side of our house we became aware of a basement leak. RCC was recommended to us. They had to dismantle the hard scaling, dig a big pit and do the waterproofing. When they left it was restored perfectly and even my driveway was washed down. Mauro and Ryan were friendly, courteous and hard working.

    Answer from pro:

    Thank you for letting us know how our wet basement crew did! You basement foundation is now leak free and backed by a lifetime warranty guarantee. Have a great day and thanks for choosing RCC Waterproofing the wet basement people!

    Reply created 5 May 2021
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 3 May 2021

    Basement cracks repair

    We had several cracks in our poured concrete foundation. Previous repair efforts by another company failed over time and as water started seeping in, we called RCC. Jeffery our consultant was knowledgeable, very professional and explained the options to address the issue. The work was scheduled to be completed in a reasonable time frame, but RCC offered the opportunity to do it sooner when a cancellation came up. Everything was completed in the estimated time and the interior solution addressed the problem. We subsequently moved and contacted Jeffery again about a leak in the basement at our new residence. I'm pleased to say Jeffery has been as professional as always and we will be having RCC complete this repair as well.

    Answer from pro:

    Thanks so much for the testimonial! RCC Waterproofing really appreciates the feedback. It's always great to hear when our waterproofing crews go above and beyond to make things happen for our customers and make sure your interior waterproofing job was a success! Thanks again for choosing us to get the job done.

    Reply created 5 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2021

    Excellent service and work

    From the first phone call to the end of the work day everything was exactly as planned and expected, thorough and excellent. Many thanks to the staff and the work crew for their professionalism and making this job a pleasure. The only surprise: finding 2 pop bottles from the 1950’s and a tin elbow with a root growing through it beneath the massive tree roots.

    Answer from pro:

    If those are the only surprises found, then we think everything went exactly as planned too! Thank you for choosing the wet basement people to take care of your basement waterproofing job!

    Reply created 5 May 2021
  • Review from Jeff Brown
    Rating: 5 out of 5
    Review left on 29 Apr 2021

    Very satisfied

    Had a minor leak in finished basement of townhouse. Contacted RCC and received a call back the same week, job booked for less than 2 weeks later. The crew arrived on time, placed tarps throughout the house as they had to walk through house to get to backyard. Work completed professionally, received pictures of crack and repairs and the crew left virtually no mess in our house.

    Answer from pro:

    Thanks Jeff for your stellar testimonial of our waterproofing services! It's important to our waterproofing team that your home is left in better condition than they found it because waterproofing is a dirty job. We pride ourselves in making sure all the dirt is contained and when its time to leave, everything is clean and tidy. Thanks again for choosing the wet basement people!

    Reply created 5 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Apr 2021

    Foundation Repair

    I had water in my basement and called a few companies, but ended up choosing RCC. The sales rep George was great! He thoroughly explained the process and I just knew I could trust him. Thank you RCC and George for fixing my water problem. I will recommend RCC and do not forget to ask for George! Thank you!

    Answer from pro:

    Thank you so much for the great review of our waterproofing solutions! Waterproofing knowledge is hard to find sometimes so our sales associates are always happy to share the waterproofing process and waterproofing materials used to everyone who is interested in our leak repair services. Thanks again for choosing the wet basement people!

    Reply created 5 May 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2021

    Exterior Weaterproofing

    It experience some leaking in the basement caused by a crack in our foundation wall. I found RCC online, read their reviews and asked them to quote me. Mauro was great. Came in checked the area that was leaking and then confirmed that no other areas of the house were cracked. We ended up only needing to repair a 5' area. He told me everything they were going to do and they came, finished it with no surprises. I'm glad it's done, we can now get the basement back to normal. Thank you

    Answer from pro:

    Thanks for your kind words Carlos! It's great to hear that you found us online and decided to use our waterproofing services thanks to reviews like this one. Our reputation is important and we are super happy to hear your testimonial about our waterproofing team and workmanship. Thanks so much for choosing RCC Waterproofing to take care of your foundation leaks.

    Reply created 5 May 2021
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 23 Apr 2021

    Basement leak repair

    I was very pleased with the service from RCC which started with a visit from Jamie who was very knowledgeable and quickly pinpointed where the problem was. The working crew Omar and Ron arrived on time, did the work efficiently, was knowledgeable with the questions I had and helpful in cleaning the area. Thank you Veronica for all your help. Overall I was quite happy with your service and will recommend your company to my family and friends. Well done guys. Great service. Thank you

    Answer from pro:

    Great to hear that the basement foundation repair was a success! Our waterproofing team and support staff always want to prove their professionalism by making sure their best work is done given the time frame of the job. Thanks for choosing the wet basement to take care of your leaky basement!

    Reply created 26 Apr 2021
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