Spring Home Heating & Cooling Systems Inc
Spring Home Heating & Cooling Systems Inc reviews (1033)
Review from Natalie, Toronto Review left on 2 Aug 2025Rating: 5 out of 5Install or replace heating systems: New installation; Gas system(Updated on 3 Aug 2025)I am a senior woman. It was a huge undertaking for me to change my 34-year-old furnace and air conditioner, and a rental hot water heater. Justin spent a lot of time with me explaining the components: furnace, hot water heater, and a heat pump to replace the air conditioner. He also answered close to a million questions from me, almost on a daily basis. Peter and his helpers did a great job installing the equipment. Today, all equipment has been installed and everything seems to be working well. I enjoyed my encounters with every person I met from Spring Home. Thank you.Review from Lorna, Mississauga Lorna, Mississauga
Review left on 16 Jun 2025Rating: 5 out of 5Install or replace airconditioning: Replacement; 1 unitAn amazing experience with Spring Home! So glad I picked them to replace my central air unit. Justin, the rep who met with us, was so helpful, knowledgeable and personable. He made the whole experience easy to understand and seamless, and without any jargon or pressure. The appointment was two days later at our request. Justin checked in regularly through the process and the technicians who installed our unit were on time, polite, friendly and efficient. And to top it all, the prices were very reasonable for a quality unit! I will 100% be coming back to Spring Home for service calls and for any other HVAC items that need attention in the future. Very impressed with this rare standard of excellent service and attention to detail - recommend this company unreservedly.Review from pfreeman38, Thornhill, Ontario pfreeman38, Thornhill, Ontario
Review left on 25 Feb 2025Rating: 5 out of 5Install or repair water heaters: Replacement; Storage tankWe needed a new water heater and Justin walked us through every step of the process. He told us about the different options - tank vs tankless and helped us to make an informed decision. He readily answered all questions we had and the pricing was quite fair. The workers came at the agreed upon day and time and were professional and efficient in their installation. We would highly recommend Spring Home and would not hesitate to call them again in the future.Answer from pro:
Hi Paul, Thank you so much for your thoughtful review! I’m glad I could guide you through the important considerations when selecting the best water heater for your home, such as current water usage, future plans, venting requirements, and local code regulations. My goal is always to ensure that you feel comfortable and confident in making an informed decision, and I’m happy we were able to find the right solution for your needs. It’s great to hear that you felt confident in your decision, and I’m glad our installation team was able to provide a smooth and professional experience. Your satisfaction means a lot to me, and I truly appreciate your recommendation. Thank you again for your trust, and don’t hesitate to reach out if you ever need anything in the future! Best regards, Justin Salgado
Reply created 26 Feb 2025Review from HomeStars user from Toronto HomeStars user from Toronto
Review left on 22 Jan 2025Rating: 5 out of 5Answer from pro:
Thank you so much for the 5-star rating! We really appreciate your support and are thrilled to hear you had a positive experience with us. If there’s anything else we can do for you in the future, please don’t hesitate to reach out!
Reply created 7 Feb 2025Review from Jonathan Jonathan
Review left on 19 Jan 2025Rating: 5 out of 5New furnace and AC
Excellent experience replacing my furnace and AC. Justin was honest, his team reliable and prices competitive. His team did a great instal and gave me helpful advice and options on short notice. Strongly recommend.Answer from pro:
Thank you so much for the great review, Jonathan! I'm really glad we could help out during the cold snap and get everything sorted for you quickly. It was a pleasure working with you to find the right unit based on your home's heat loss, and I'm happy we were able to coordinate the schedule with your other contractors. I’m glad the installation went smoothly, and I appreciate you recommending us. If you need anything else in the future, don’t hesitate to reach out! Best, Justin
Reply created 12 Feb 2025Review from Ashish Menon Ashish Menon
Review left on 16 Jan 2025Rating: 5 out of 5Furnace, Hot Water Tank, and Heat Pump Install - Exceptional Service!
I recently had a furnace, hot water tank, and heat pump installed, and I couldnt be happier with the entire process! From start to finish, the experience was seamless and stress-free. Justin was fantastic to work withhis knowledge was outstanding, and he was incredibly prompt in answering all my questions. He explained the cost benefits and technical details in a simple, easy-to-understand way, which really helped me feel confident in my decisions. The installation process was scheduled efficiently and went off without a hitch. The team was professional, punctual, and made sure everything was set up perfectly. We did run into an issue with the heat pump after installation, but the team addressed it immediately. Aamir from the servicing team came out promptly, conducted a full diagnostic, and ensured the thermostat was set up correctly. His attention to detail and expertise were impressive! Overall, Im very pleased with how this project turned out. The level of customer service and professionalism exceeded my expectations. Highly recommended!Answer from pro:
Hi Ashish, Thank you so much for the fantastic review! i'm thrilled to hear that you had such a positive experience with the entire process. It was a pleasure working with you to ensure the furnace, heat pump, and tankless hot water heater were sized properly, especially with the new basement washroom. One of the things really strive to do is explain the technical details in a way that's simple and easy to understand so i'm glad to hear that helped you feel confident in your decisions. I believe that understanding the "why" behind your choices makes the whole process less stressful and more empowering to the homeowners. We take great pride in ensuring you're 100% satisfied with our work. If anything needs adjusting, we're always quick to respond and make things right. We believe in taking full responsibility for our work, and making sure everything is setup perfectly for you is our top priority. Thank you again for your trust. Please do not hesitate to call if you need anything else.
Reply created 12 Feb 2025Review from HomeOwner HomeOwner
Review left on 15 Jan 2025Rating: 5 out of 5Excellent installation of HVAC systems
Our furnace suddenly stopped working on a chilly morning. Since the furnace is more than 15 years old, we decided to replace it with a new one. We contacted Spring Home based on referral. Justin was able to come in the next day. He was friendly and patiently understanding our situation, usage, etc and educated us about the furnace and the A/C. The installation also went smoothly. The furnace has been running great for the last couple months. A couple months later, we also bought out our water heater contract with Enercare and went for a power vent water heater with Spring Home.Answer from pro:
Hi David, Thank you so much for the great review! I’m glad we were able to help when your furnace suddenly stopped working, and I really appreciate you trusting us after the conflicting advice from Enercare. It was great to work with you to find the right furnace and A/C system for your home. I’m glad to hear everything has been running smoothly since the installation! I’m also happy we could help you transition to the power vent water heater and provide you with a solution you felt confident about. We take pride in providing clear, honest advice, and I’m glad we could earn your trust. If you ever need anything in the future, don’t hesitate to reach out! Best, Justin
Reply created 12 Feb 2025Review from HomeOwner HomeOwner
Review left on 28 Dec 2024Rating: 5 out of 5Good services from Spring Home
Justin and his team are professional and friendly, they do more than just "get things done", also helped to review the original airflow and improved my house from previously builder design. Definitely 10 stars.Answer from pro:
Hi Mike, Thank you so much for the fantastic review! I’m really glad to hear that you had a positive experience with me and the team. We always strive to do more than just “get things done”—we take pride in making sure every detail is addressed, including improving airflow and optimizing your system beyond the basics. I’m glad we were able to find a solution for the tricky venting situation without having to cut open any walls, and that we could upgrade your system to the 636 venting bringing it up to code. Your kind words mean a lot to us, and I’m grateful for your trust in us. If you ever need anything in the future, don’t hesitate to reach out! Best regards, Justin
Reply created 12 Feb 2025Review from Ben Li Ben Li
Review left on 13 Dec 2024Rating: 5 out of 5Tankless Water Heater
After shopping around different HVAC companies for a tankless water heater installation, we went ahead with Spring Home Heating & Cooling after a positive experience with Justin. He was upfront about costs and provided a lot of guidance to us as first-time homeowners. Shopping for water heaters can be daunting, especially if it's your first time. Justin's professionalism and transparency really won us over, and the price was also competitive to other quotes we received from the market. We had no issues with the installation team either, who efficiently installed the tankless heater and required exhaust piping. They were even nice enough to help us carry a shelf down to the basement! Overall, it was an excellent experience working with Spring Home Heating & Cooling - we will reach out to them again if we ever decide to replace our furnace!Answer from pro:
Hi Ben, Thank you so much for the kind review! I’m so glad we could make your tankless water heater installation a positive experience. I understand how overwhelming it can be to shop for a water heater, especially as first-time homeowners, so it’s great to hear that my guidance and transparency helped make the process easier for you. I take pride in being upfront about costs and ensuring our customers feel confident in their decisions. I’m also happy to hear that the installation team was efficient and went the extra mile, even helping out with the shelf! It’s wonderful to know everything went smoothly. If you ever need anything else or decide to replace your furnace in the future, don’t hesitate to reach out—I’d be more than happy to help! Best regards, Justin
Reply created 12 Feb 2025Review from Julie Harte Julie Harte
Review left on 12 Dec 2024Rating: 5 out of 5Furnace Purchase and Install
Highly recommend Spring Homes Heating and Cooling ! My family needed a furnace right away Justin was extremely knowledgeable and took the time to go over any concerns thoroughly and put my mind at ease. He was very professional knowledgeable and a pleasure to deal with! We were able to have our new furnace installed within two days. Justin went above and beyond to ensure a smooth install very much appreciated! Stephen and crew did a great job and left the house clean ! The office staff were even friendly to deal with ! So wonderful to do business with people that care and are passionate about what they do !Answer from pro:
Hi Julie, Thank you so much for taking the time to leave such a thoughtful and detailed review! It means the world to us to know that you had a positive experience with Spring Home Heating and Cooling. Ensuring your family had a safe and efficient furnace as quickly as possible was our top priority, and I’m so glad we were able to make that happen. I’m especially pleased that we could help improve the comfort in the bedroom above the garage—that’s an area that often benefits from the kind of adjustments we made. Additionally, I’m happy we were able to clean your evaporator coil. That extra step will improve the overall efficiency of both your new furnace and your AC system. It’s always rewarding to know we’ve contributed to a more comfortable and energy-efficient home! Your kind words about my efforts, Stephen and the crew, and our office team truly mean so much. I’ll be sure to share your feedback with everyone—it will brighten their day to know their hard work made such a positive impact. If there’s anything you need in the future—whether it’s maintenance, advice, or simply a question—I’m always here to help. Thank you again for your trust, and I'm so grateful to have had the opportunity to work with you. Warm regards, Justin Salgado
Reply created 13 Dec 2024