Spring Home Heating & Cooling Systems Inc

Rating: 5 out of 5

Spring Home Heating & Cooling Systems Inc reviews (1033)

  • Review from Sarah C
    Rating: 5 out of 5
    Review left on 18 Jul 2020

    Excellent service during Covid!

    I can’t say enough about how wonderful this company is. From the sales, to the service team. Everyone has been respectful, and educational! During the times of a pandemic, I have been very unsure about inviting people into my home to perform services. Still, I decided that the servicing of our ductless air conditioner was imperative and allowed Springhome into my home. They were so respectful, wearing masks and slippered shoes. Moving respectfully through my home and being sure not to touch too much. I felt so confident about my experience. I highly highly recommend Springhome. They won’t try to sell you on anything you don’t need, and they are experts not only in their field, but in making your experience as comfortable as possible.

    Answer from pro:

    Hello Sarah, thank you for taking the time to write us a kind review and for allowing us to come out to your lovely home despite of the pandemic. It has been tough on each and everyone dealing with this but we are confident that we will get through this safely if we all do our part to adhere precautionary measures. I would like to thank you for your continued trust with Spring Home! Take care and be safe always!

    Reply created 20 Jul 2020
  • Review from Loryn
    Rating: 5 out of 5
    Review left on 18 Jul 2020

    Truly wonderful HVAC Company to deal with

    You can always tell how great a company is by their after service. Spring Home Heating and Cooling was wonderful. I had my air conditioning break down and they came out immediately to attend to the problem. They had to order a part that they had delivered to me then came out and fixed my problem. I highly recommend Spring Home Heating and Cooling for a job well done and peace of mind. First class all the way.

    Answer from pro:

    Hello Loryn, thank you for your kind review, it is greatly appreciated. Glad we were able to assist with your AC issue the earliest possible. Thank you for trusting us and for your future recommendations. A customer like you motivates us to do better so thank you for the compliments. I will definitely pass it on the rest of the team specially to Kiril & David who worked on your AC to thank them on your behalf.

    Reply created 20 Jul 2020
  • Review from Customer of Spring Home Heating & Cooling Systems Inc
    Rating: 5 out of 5
    Review left on 17 Jul 2020

    AC Installation During Heat Wave

    Office staff, management, and installers were helpful and precise. Office staff were sympathetic in expediting installation knowing we had young children. Management calculated the best Trane AC and searched at a time when demand was high for this unit. The two installers helped locate an improved AC compressor location and installed all components with minimum disruption. We would refer anyone to Spring Home and will use Spring Home for any further AC and Heating needs.

    Answer from pro:

    Thank you for taking the time to write us a review. The team at spring Home are glad to know that we were able to assist in providing you comfort in your lovely home. Please do not hesitate to call at anytime should you need our assistance in the future. Looking forward to be of business with you in many years to come!

    Reply created 17 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2020

    Excellent Workmanship, Accommodation to our Needs

    We had our 5th and 6th Mitsubishi units installed this week. Like the others, the installation was difficult (we live in a 100 yr old brick house) but it was done with good humour, careful solutions to seemingly intractable problems and speed. The speed was particularly appreciated because we are immune-compromised and had to leave home with our dogs for the duration of the installation. We asked for specific dates when our son's house would be empty, and although they were very busy, they accommodated us. There is no mess near the installations or outside or in the basement where the electrical is located. Dealing with the office is a easy as well. Please note that the 1st Mitsubishi units purchased from another company in 2003 cost $12000 and took up much more space inside and out!

    Answer from pro:

    Hello John and Maria, Thank you so much for your continued trust with Spring Home. The staff and crew of Spring Home are very grateful to see such a kind review, thank you for taking the time. We are very happy that the installation was completed to your satisfaction. We truly appreciate your business and great client like you motivates us to be better at our trade. We are here to help if you need our assistance at anytime. Take care and Be Safe Always!

    Reply created 17 Jul 2020
  • Review from David McWhirter
    Rating: 5 out of 5
    Review left on 16 Jul 2020

    Ductless installtion

    I am very pleased with the service provided by Spring Home, from initial contact to installation and follow-up. I inquired with three companies about installation of a ductless system and Spring Home was the first to reply, the very next day in fact even though it was a holiday. Sam patiently answer my questions, including those not directly related to the current project. This all took place during Covid-19 stage 2 and everyone from Spring Home who came to the house was masked, which I appreciated. On top of the quality service, the price was less than that quoted by the two other companies. I would recommend Spring Home to anyone considering ductless or other HVAC work.

    Answer from pro:

    Hello David, thank you so much for your kind review and for taking the time in writing it! It is indeed pleasing to hear customer's satisfaction as it is our number one goal in each project, so thank you for trusting us and for the opportunity. We are here to assist if you need us in the future when it comes to your HVAC system. Be safe always!

    Reply created 16 Jul 2020
  • Review from Shersin1
    Rating: 5 out of 5
    Review left on 13 Jul 2020

    Hot water tank

    I have used this company’s service on three occasions over the last year or so. I highly recommend the company. They are punctual, very reasonably priced and easy to communicate with.

    Answer from pro:

    Thank you for your continued trust with Spring Home. Great to know that you are consistently satisfied with our service. Your recommendation is greatly appreciated. Please do not hesitate to contact us should you have any questions or concern with your HVAC system. Once again, thank you for your business!

    Reply created 14 Jul 2020
  • Review from Eugene King
    Rating: 5 out of 5
    Review left on 8 Jul 2020

    House Air Conditioner servicing

    Last Tuesday (June 30th) was the beginning of a heat wave in Toronto and my house air conditioning was suddenly not working. There was air coming out of the vents but no cooling at all. So I phoned Spring Home right away. The administrator found me a technician that morning! Kiril, the technician, showed up and after much checking determined it was my valve that failed. So I phoned the administrator hoping to get an early schedule to replace the valve. She phoned me back and said Kiril was able to come back the evening to fix the problem! You could tell she understood the customer’s needs because we were going into a heat wave situation and air conditioning would make a huge difference on our comfort. Kiril did a great job. He went beyond the normal duty to explain to us what was wrong. He was patient and dedicated. I am extremely satisfied with Spring Home’s service. I highly recommend their services.

    Answer from pro:

    Thank you for taking the time to write a great review. Customer like you motivates and inspires us to do better in each task assigned to us. Your kind review and compliments have been passed on to the rest of the team and we had specially thanked Kiril on your behalf for doing such a great job! Please do not hesitate to call at anytime if you need our assistance. Take of yourself and be safe always!

    Reply created 10 Jul 2020
  • Review from Karen
    Rating: 5 out of 5
    Review left on 29 Jun 2020

    New furnace & AC

    My husband and I chose Spring Home Heating due to the rave reviews from Homestars. From our first meeting with Bijan to get a quote to the installation service from Dhillon, Jun and Denver, we were both very impressed with the level of professionalism from the team. Bijan was very knowledgeable, provided us with a lot of details and was very patient in answering all our questions. Prior to installation, Archita helped with scheduling and was a pleasure to deal with. On installation day, all 3 guys mentioned arrived promptly and completed the job with minimal mess. We would gladly recommend their services to family and friends without any hesitation. Thank you very much for the job well done by the entire team.

    Answer from pro:

    Thank you so much for your great compliments. I will be sure to pass them along to the rest of our team. We are happy that we met all your expectations as your satisfaction is our success. We look forward to doing business for many years to come. Take care and be safe always!

    Reply created 29 Jun 2020
  • Review from Customer of Spring Home Heating & Cooling Systems Inc
    Rating: 5 out of 5
    Review left on 24 Jun 2020

    Topnotch

    Spring Home is one of the best in the business. Heard about them and decided to give them a shot when my a/c unit went down. They quickly gave me a quote and the installation was done within a few days. The owner even came by to make sure the installation was done correctly. I highly recommend Spring Home if you needed an a/c unit replaced.

    Answer from pro:

    Hello, wish we can thank you personally for this kind review. Thank you for taking the time despite of your busy schedule. Your satisfaction is our number one priority. Looking forward to serve you in many years to come.

    Reply created 10 Jul 2020
  • Review from april
    Rating: 5 out of 5
    Review left on 5 Jun 2020

    Spring Home Heating+Cooling

    We are very impressed with the high level of professional service provided by this company, and highly recommend them to you. Everything from sales + installation, to service; all done exceptionally well.

    Answer from pro:

    Hello April, thank you for taking the time out to share your experience. We appreciate the recommendations as well. It truly was our pleasure and we look forward to doing business for many years to come. Thank you!

    Reply created 5 Jun 2020
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