Trico Homes Inc

Rating: 4.5 out of 5

Trico Homes Inc reviews (837)

  • Review from Joanne Kruger
    Rating: 5 out of 5
    Review left on 1 Apr 2021

    Happy with our new Trico Home

    As this home purchase was a Quick Possession, the Trico Team was fantastic to work with! Through the whole process their staff worked in a professional and timely manner. They also addressed any questions or concerns. Even after possession they continue to be a great help!

    Answer from pro:

    Thank you Joanne for taking the time to write a Homestars review. I'm pleased to hear that the staff worked in a professional and timely manner. I'm sure your home is beautiful and we hope you enjoy it for years to come! Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 23 Apr 2021
  • Review from Customer of Trico Homes Inc
    Rating: 5 out of 5
    Review left on 1 Apr 2021

    Seton New Build

    My fiance and I purchased a new Monroe in Seton. Our possession date is nearing soon, and we both can't wait! George and Johnna have made the entire process for us super easy and painless. We are first time home buyers, and this was a welcome relief. We're so excited to be moving in soon! - Cam

    Answer from pro:

    Thank you for taking the time to write a Homestars review. The Monroe model is so beautiful and has many features unique to the home. Oh you must be so excited to gain possession of your new home! That's exciting. After you take possession, please do not hesitate to contact the warranty department if you have questions or concerns. Nicole Walker, Customer Relations Manager

    Reply created 23 Apr 2021
  • Review from Dylan Mackey
    Rating: 5 out of 5
    Review left on 31 Mar 2021

    New build in Seton

    My wife were looking to purchase your first home. We searched all the home builder websites, and decided to go with Trico! They had best incentives for first time/new build homes! We looked at a few of their show homes and decided what we liked best! (the Rowan II model) wanted to move to a newer community, we were looking at Seton. From the second we walked in to the showhome, we were greeted with professionalism! Dealing with Devin down there is a dream! He is an absolute great guy! He walked us through the process step by step, and made sure we understood as we went. He helped us every step of the way! Once construction started Devin would still check in, and answer any questions we shot his way! The construction process started quick, and before we knew the house was done, and we were moving in! The construction manager (site supervisor) Chad is a great guy who really knows he stuff! He did things for us in the house, we would have never thought to ask! And things we were told couldn't happen, he made happen! He's awesome!! Moving in about a month ago was easy! And the warrenty department is also very friendly and easy to deal with as well! Thank you Trico!

    Answer from pro:

    Thank you Dylan for taking the time to write a Homestars review. Purchasing a home for the first time is so exciting. Thank you for choosing Trico Homes after searching all homebuilders websites. We do have great incentives for first time homebuyers. I love the Rowen model and we receive a lot of positive feedback regarding this home/model. Devin is a great sales person and yes a great guy! I'm so happy to hear that Chad the site supervisor worked with you to ensure your home was what you wanted! Please stay in touch and do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 23 Apr 2021
  • Review from whitney ottway
    Rating: 5 out of 5
    Review left on 17 Mar 2021

    Love my new home

    Bought a new townhome with Trico in Seton. Process was overall pretty easy. Builders were very thorough during orientation. I would highly recommend honestly. This is my second house purchase and I definitely preferred this time around.

    Answer from pro:

    Thank you Whitney for taking the time to write a Homestars review. The Seton townhomes are so beautiful! Congratulations on the purchase of your new home and thank you for recommending Trico Homes! Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 31 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Mar 2021

    New Build Purchase

    I purchased a new home in January with Trico and my experience has been nothing short of amazing so far! From the first contact at the sales center, all the way through to move-in day everyone I have spoken to or dealt with has been kind and very helpful.

    Answer from pro:

    Thank you for taking the time to write a Homestars review and sharing your positive comments. It is our goal to provide our customers with an "Amazing Experience"! Our staff will be very happy to read your comments and kind words. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 31 Mar 2021
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 1 Mar 2021

    74 carringsby landing nw

    Building a house worth $691,000 under Trico Builder is a nightmare. They have a flowery words during selling but after all the transactions done you will be sorry. We have so many issues with this house during five months of ownership we found out the soap dispenser Was not properly Sealed causing the wood damaged under the sink we Called and emailed the trico and they replied very late, they sent this guy name Darren ( useless)to my place and giving feedback as our fault and it’s not under the warranty . During the turnover it was March 27,2020 they gave us a USB and this time we opened and we read that after 9 months of ownership we have to check all faucets, soap dispenser ant etc. then look the problem happened 5 months only so they should have to fix it but they refused. Second my basement walls got ice build-up and moulds. They sent this person again( but we know already when I saw his face what will be the result) . Again I’m right the next morning Cliodhna sent me an email ., And said because I’m on the process of developing my basement, condensation. They will not fix it because its not covered by the warranty. Moulds problem is about building construction my house is just 10 months old. I will not stop . I’m raising my campaign to those anyone who are planning to build or buy new house please and please don’t buy house from this builder. You are free to contact me to this no. 4034640384 for more information.

    Answer from pro:

    Trico Homes takes all feedback very seriously. I have discussed your concerns with the warranty department and Daren our Senior Service Technician who was at your home. Daren did a thorough inspection and confirmed the poly and insulation had been lifted from the frost walls and throughout the basement due to a basement development project that was underway. The poly and insulation plays a key role in protecting your home from the effects of condensation especially during the cold snap we recently had. Mold can form if condensation presents itself when the poly and insulation is not in place. We have discussed this matter with you and explained the causes and effects. Trico has built over 10,000 homes and I can assure homebuyers that we stand behind our warranty and closely follow the Alberta New Home Warranty and the Government of Alberta Warranty. I would be happy to speak with you regarding this matter and can be reached at 403-287-9300. Nicole Walker, Customer Relations Manager

    Reply created 12 Mar 2021
  • Review from Christian Guyette
    Rating: 5 out of 5
    Review left on 22 Feb 2021

    Buying our first home

    Bought our first home through Trico this past December. From the get go, we were extremely impressed with the quality of build of Trico’s homes and the professionalism of service. We met with Natalia from Trico on our first day touring our home and she was in regular contact with us throughout the entire process- providing updates, giving us information, etc. Since taking possession, a couple of minor issues have come up (Eg. Issue with the garage door not closing), but the response time from Trico‘s warranty department has always been fantastic and an appointment is booked the same day to resolve the issue. Being a young couple buying our first home, we didn’t feel like we were always taken seriously at other builders, but Natalia and the rest of the Trico team were very professional and made the process easy. Will definitely be recommending Trico to other friends that are looking to buy soon.

    Answer from pro:

    Thank you for taking the time to write a Homestars review. Purchasing a home for the first time is very exciting. Congratulations! I'm so happy to hear you were extremely impressed with the quality of the build and the professionalism of service. Natalia is a wonderful sales person and she strives each and every day to help our customers through the purchasing and building process. I'm also happy to hear the warranty department has been fantastic and they are responding to your concerns quickly. Good service is fast service! We want to continue to provide you with exceptional customer service. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 12 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2021

    Our house is a dream come true

    Our experience building a home with Trico was wonderful. The sales team was extremely patient with us and very knowledgeable and helpful. The design team really brought our ideas to life. We couldn’t be happier with our home and would recommend Trico to anyone looking to build.

    Answer from pro:

    Thank you for taking the time to write a Homestars review! We are so thrilled to hear that your experience was wonderful and the sales team was helpful. Our design team is so creative and it's important they help our customers bring their ideas to life! Thank you for recommending Trico Homes. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 12 Mar 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2021

    New home in Wolf Willow

    We built our new home with Trico in Wolf Willow. From the beginning until the end Shawna was super helpful and made the whole process so much easier. our overall experience was nothing but great. Everyone from the sales team, design center, site super, walk-through and warranty department have been a pleasure to deal with. Thank you very much!

    Answer from pro:

    Thank you Marieth for taking the time to write a Homestars review. I love Wolf Willow down by the river! Shawna is such a great sales person who really cares about her customers ensuring they have a great home purchasing experience every step of the way. The whole team will be happy to read your comments. Thank you! Customer service is so important to all of us. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 12 Mar 2021
  • Review from Hannah Redden
    Rating: 4 out of 5
    Review left on 3 Feb 2021

    New Build Home

    We weren’t super happy with how we were handled as clients, but the home itself is beautiful. The negotiations and customer service were unpleasant before the house was officially ours, but the build quality and location is ideal.

    Answer from pro:

    Thank you Hannah for taking the time to write a Homestars review. Trico takes all feedback very seriously. I'm sorry to hear you were not happy with some negotiations and customer service. I would be happy to speak with you regarding your experience. Please feel free to contact me at 403-287-9300. Nicole Walker, Customer Relations Manager

    Reply created 12 Mar 2021
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