Trico Homes Inc

Rating: 4.5 out of 5

Trico Homes Inc reviews (837)

  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 3 Feb 2020

    Front walkway

    I continue to have a problem with this drain pipe across the walkway that drains water that freezes to produce a dangerous ice coated pathway. I feel that this is a poor design which was never adjusted by the builder when pointed out to them. The pipe drains at the elbow weather it is up or across the walkway which is a hazard in itself. I am unable to walk here safely during the winter.

    Answer from pro:

    Trico Homes takes all feedback seriously. A drain pipe across the sidewalk is very common and often required due to the roof line and the way water flows off the roof into the eavestroughs/downspouts. We have spoken with our trade contractor to ask if there is another location but unfortunately there is not. In order to avoid over flow of eavestroughs the downspouts must be located as demeaned by the siding contractor. We understand that ice can build up in this area so it's important to use ice melt. The ice melt that you use should be a product that does not damage concrete. We recommend a product called "Chemfax". Also, when you are completing the landscaping you can install a french drain that goes under the sidewalk. This will help reduce the amount of ice but doesn't always eliminate 100%. Unfortunately due to the climate we live in ice on driveways and walkways need to be managed daily. We understand your concern and will continue to work with our contractors to find other solutions in the future. Thank you for purchasing a Trico Home. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 10 Feb 2020
  • Review from 한국인 검은머리
    Rating: 5 out of 5
    Review left on 17 Jan 2020

    Nice people and nice house

    I am so glad and lucky building my first home with Trico homes. Everybody I worked with was so professional and caring customers. Some people say building a house is so stressful than just buying a prebuilt house but it was so fun experience to me. And I’ll choose Trico homes again For sure if I build a new house in the future.

    Answer from pro:

    Thank you for taking the time to write a Homestars review. I would agree that Shawna and all the team in Belmont are very caring and professional! We are so happy to hear that you found the building process to be a fun experience. Please come and see us at anytime if you would like to build another home. Also, the warranty department is always available if you have questions or concerns. Nicole Walker, Customer Relations Manager

    Reply created 21 Jan 2020
  • Review from Customer of Trico Homes Inc
    Rating: 5 out of 5
    Review left on 30 Dec 2019

    Riverstone, Calgary, AB

    My wife and I recently moved into our new home in the community of Riverstone in Calgary. The overall quality and experience with Trico homes was 5 stars. Great customer service, build quality, standard finishes and the house was ready ahead of schedule.

    Answer from pro:

    Thank you for taking the time to write a Homestars review. Riverstone is a beautiful community! We are so pleased to hear that you have given us 5 stars and that you are happy with the service, quality and finishes. Our trade contractors work very hard to deliver a high level product. Thank you for purchasing a Trico Home. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 10 Jan 2020
  • Review from Customer of Trico Homes Inc
    Rating: 5 out of 5
    Review left on 28 Dec 2019

    amazing

    we are looking a town house near trico homes but im not really satisfied... until we remember not to inquire again in trico homes.i said again because before we inquired aLready but we not ready yet.were so lucky because they give as best offer based base on money was approved to us by the bank.thank you trico homes

    Answer from pro:

    Thank you for taking the time to write a Homestars review and purchasing a multi family home from Trico Homes. It's very exciting when you purchase a new home. We hope you love it! Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 10 Jan 2020
  • Review from Joshua Ikubor
    Rating: 5 out of 5
    Review left on 20 Dec 2019

    Our New Trico Home

    My wife and I had looked at a few newly built lots, then she saw the opportunity to view our present home and we were both pleasantly surprised, she could better visualise in 3-D and I in 2-D, but we were both surprised by the level and attention to details. The finishing was superb, and the design was a complete fit for purpose of our family size and demography. We decided on it quickly. We’ve had friends and family come over and the house speaks for itself, someone recently asked if we had buyer’s apathy, …No, not by a long shot. The team at TRICO have been wonderful, always feels like they are not far away. The TRICO property for us, was a wise and opportune choice and we would not hesitate to recommend the builder to anyone wanting a well-built home.

    Answer from pro:

    Thank you Joshua for taking the time to write a Homestars review. Trico Homes pays so much attention to detail and it's great to hear that you noticed this when you were looking for a home. I'm sure your home is beautiful and your friends and family just love it! Thank you for recommending Trico Homes. We are always available if you have questions or concerns regarding your home. Nicole Walker, Customer Relations Manager

    Reply created 10 Jan 2020
  • Review from Jason Mach
    Rating: 5 out of 5
    Review left on 19 Dec 2019

    New Build

    Trico Homes was exceptional in every aspect of the building process. From the sales team through to the warranty team, every single Trico Homes representative was prompt and responsive to all of our needs. They have gone beyond and exceeded my expectations. This is what I was can expect from a well respected Home Builder with decades of building experience in Calgary. Thank you again for an enjoyable experience.

    Answer from pro:

    Thank you Jason for taking the time to write a Homestars review and noting that Trico was exceptional in every aspect of the building process. The team understands that building a new home is a large purchase and this home is a place that is so very important to you and your family. You are so welcome and we really appreciate your comments. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 10 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2019

    Amazing Costumer Service

    As a first time homebuyers, we had a lot of questions, concerns about the whole process. Every single representative of Trico Homes helped us in our journey to understand every step fully and to clarify any question and concern we had so that we had all the information needed prior to making the purchase. and Even after we moved in, all Trico personnel has been very open and enthusiastic to keep answering our questions and concerns along the way. We are completely satisfied with the product and service from Trico Homes. Highly recommended

    Answer from pro:

    Thank you Gloria & Juan for taking the time to write a Homestars review. Purchasing a home for the first time can be very stressful. There are some many questions and you want to ensure you don't miss any detail and the home you are building meets all your needs. We understand this and it's always our goal to give you as much information and detail as possible. We are so happy that you are satisfied with the product and services we offered. Thank you for recommending Trico Homes. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 10 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2019

    New Home

    My wife and I worked with Eric to build our new house in Nolan Hill. Eric was terrific to work with during the whole process, he did not pressure us into making any decisions, was excellent in communication during the whole process and was able to answer all of our questions in great detail. The whole Trico team was a pleasure to deal with during the building phase; they would give us constant updates and would inform us of any hiccups or delays. All in all, we are very happy with our Trico home, thanks!

    Answer from pro:

    Thank you for taking the time to write a Homestars review. We often receive positive comments regarding Eric and he will be very pleased to read your post. Communication is so vitally important and it's his goal to always respond quickly and elaborately. Thank you for purchasing a Trico Homes. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 10 Jan 2020
  • Review from Customer of Trico Homes Inc
    Rating: 5 out of 5
    Review left on 16 Dec 2019

    New Home

    We just recently built our new home in the community of Cornerbrook with the help of Justin and Raj. They were both amazing to work with throughout the entire process. Justin and Raj really listened to what we wanted and modified the floorplan to our liking. Justin was always there to answer any questions or concerns we had and was very quick to respond. During the design process, Justin gave us a private walkthrough every time we needed to make our choices because the time slots given did not work with our schedules. He was very accommodating and we really appreciated it. We have been living in our new home for almost 5 months now and have had minimal issues and the issues we did have were addressed appropriately. We received many compliments on our new home and overall had an amazing experience from start to finish.

    Answer from pro:

    Thank you for taking the time to write a Homestars review. Cornerbrook is a beautiful community. Justin and Raj will be thrilled to read your post. They are a wonderful sales team and very committed to delivering exceptional customer service. I'm sure your home is beautiful and it's so nice to hear that you are receiving many compliments. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 10 Jan 2020
  • Review from Customer of Trico Homes Inc
    Rating: 5 out of 5
    Review left on 16 Dec 2019

    Trico Homes

    We recently purchased a Trico Home and it was our first time with Trico. The home has been beautifully built. As with any new home there were a few small issues to be fixed and Trico took care of them all.

    Answer from pro:

    Thank you for taking the time to write a Homestars review and purchasing a Trico Home. Please do not hesitate to contact the warranty department at anytime. Nicole Walker, Customer Relations Manager

    Reply created 10 Jan 2020