Knight Plumbing, Heating And Air Conditioning Ltd

Rating: 4.8 out of 5

Knight Plumbing, Heating And Air Conditioning Ltd reviews (1361)

  • Review from C Robbins
    Rating: 5 out of 5
    Review left on 23 Jul 2024

    Leaking pipe

    We had a leak in our basement ceiling. I called Knight Plumbing and they were able to send Mike out within a few hours. He found the source of the leak within 30 min (the cold water supply line for the bathroom 2 floors up) and fixed it promply. Mike was very professional, explained the problem in detail as well as the breakdown in cost. Mike also gave me quotes for some future plumbing work I inquired about. I be using Knight Plumbing for all my future issues.

    Answer from pro:

    Thank you for choosing and putting your trust in us - we appreciate your business!

    Reply created 4 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2024

    Issue with a/c

    Noticed an issue with my a/c technician came out to check and found there was a leak and after testing realized the compressor was gone. Since warranty was expired and the cost of repairs decided to replace with a new unit.

    Answer from pro:

    Thank you for choosing and putting your trust in us - we appreciate your business!

    Reply created 4 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2024

    200A upgrade

    The team upgraded my main power and meter base today, on time, great workmanship, professional service!

    Answer from pro:

    Thank you for taking the time to leave a review, it was our pleasure to help you, and we appreciate your business!

    Reply created 6 Jul 2024
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 12 Jun 2024

    Sewer back up

    I had a terrible experience with Knight plumbing. When my sewer backed up, their technician showed me misleading footage of supposed damage and quoted me 1700 to fix it. Skeptical , I hired another company which found the actual blockage quickly without any of the issues Knight claimed. I believe Knight Plumbing showed me a video from another pipe to mislead me. I've reported them, but no response yet. Avoid them at all costs

    Answer from pro:

    Michelle, thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced and can understand your frustration with the situation. After carefully reviewing our records, we couldn't find your name or any details about your recent interaction in our system. We would appreciate it if you could provide us with more information such as the date of the service or the name under which the appointment was scheduled. This will allow us to investigate the matter further and address your concerns appropriately. Please phone our Operations Manager at (587) 317-5797. Thank you!

    Reply created 4 Jul 2024
  • Review from Customer of Knight Plumbing, Heating And Air Conditioning Ltd
    Rating: 5 out of 5
    Review left on 21 May 2024

    Leaking pipe repair

    We had a phantom leak that required immediate attention. Knight plumbing were able to come within 24 hours. Mike did a great job finding the leak and repairing it with minimum fuss. Great work

    Answer from pro:

    Thank you for your review!

    Reply created 4 Jul 2024
  • Review from Lynda Tebo
    Rating: 5 out of 5
    Review left on 13 May 2024

    Checkup of A/C, humidifier

    Karl found concerns with both A/C and Humidifier. Explained I had to look after now husband can't. He explained everything and I took notes so I can check the areas that needed action and ensure I do what is needed every year, or less. Karl was beyond kind and patient with his assistance with the issues. I will be able to check and ensure all is fine with my A/C and humidifier. Karl is an exemplary employee and I would without question refer Knights to friends.

    Answer from pro:

    Thank you, Lynda!

    Reply created 4 Jul 2024
  • Review from Deanne
    Rating: 5 out of 5
    Review left on 25 Mar 2024

    Furnace repair

    Rob, from Knight heating was on time and knowledgeable. He diagnosed the problem quickly and communicated what needed to be fixed. The blower motor was replaced and we got heat. Great service and professional.

    Answer from pro:

    Thank you, Deanne!

    Reply created 4 Jul 2024
  • Review from Rosemary
    Rating: 5 out of 5
    Review left on 25 Mar 2024

    Furnace repair

    We needed a furnace repair on a Saturday morning. They came within a couple of hours. Josh was knowledgable with our type of furnace and was able to fix the problem. We had a question after he left, and we were able to reach out and speak to him directly..

    Answer from pro:

    Thank you for leaving us a review!

    Reply created 4 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2024

    Tankless water and furnace service

    Derek and Trevor on tankless water heater, and bought service contract from Derek. George and Tudor re wired and serviced furnace. Excellent work done by both crews, on the same day, very efficient and professional. We invite these services from your company for those very reasons. Thank you.

    Answer from pro:

    Thank you!

    Reply created 4 Jul 2024
  • Review from Philip Pelletier
    Rating: 5 out of 5
    Review left on 27 Feb 2024

    Furnace, HEPA, humidifier maintenance

    Tony provided excellent maintenance service on all the units. furnace, HEPA and humidifier. Very professional, efficient, timely and personable.

    Answer from pro:

    Thank you for a 10-star review!

    Reply created 4 Jul 2024
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