Had a water leak in my kitchen, Mike came by super quickly and after investigating Mike discovered he had to find and order the specific part for our small space. After working around my busy schedule I felt comfortable enough to leave my door unlocked for Mike to fix the issue while I was at school, he was very respectful of my space, accommodating of my class by texting me, and when I arrived he even helped me change batteries in a device unrelated to the pluming issue! Mike made sure my landlord was getting the best for her price and provided us with some drain cleaner to make sure we had no further issues. I really appreciate how easy Mike made this experience and all the extra effort put in. We will definitely be calling Mike for any future issues.