Knight Plumbing, Heating And Air Conditioning Ltd reviews (1361)

The condo had a leaky faucet in one of the bathrooms. Made a call in the evening and the work was done the first thing next morning. Colin was the technician. Great job!

I called Dave at knight plumbing and he had been talking to my grandson about prices the price he gave me sounded reasonable and after some thought my wife and I decided to go with Knight plumbing. Jason(Big J )and Tyler came out with a phone call first and when they came they were very professional they got all the particulars and proceeded to change out tank after a short while they came and notified my wife and I that the job was all done The job was well done and on time in a very Clean manner as like these two tecks Very clean, In future I will use this Company again and I will recommend as well to others (Larry Ames )

Our experience with Knight Plumbing was horrible! We engaged Knight Plumbing to fix our water heater that has stopped working. The worker told my wife that the valve was broken and we need to pay an extra $200 to replace it, on top of the repair fee. The valve was all intact and proper before they came over. We never had a problem with our 16 years old water heater. Despite that, the valve that was shown to me was bent and seemed to be a result of turning in the wrong directions. My wife was alarmed and felt injustified why we have to pay for a mistake they have made. Technician Supervisor, David, was very rude on the phone and told us that whatever that happened in your house, you have to pay for it. My wife was very frightened and was tearing up because that is not the way how a person should be treated and definitely not the way a company serves the customers. We felt threatened and felt that if we do not comply, we will get more trouble coming our way. I stopped work halfway and rush back and I suggested that in that case, why not we split the cost. We were told to NEVER CALL THEM BACK FOR ANY PROBLEM if we want to lower the price. Problem does not end when they left. We discovered that our furnace did not work. We did not dare to call them and check with them and had to call Atco. ATCO only came at 3am and told us that one of the wires from the humidifier is in contact with the furnace which results in a short circuit. The furnace was working before the Knight guys came. We are really disappointed with Knight Plumbing which on the website, boasts of Friendly professional technicians, Satisfaction guaranteed on installations AND repairs. On your website- “If all you need is a repair, then that’s exactly what you’ll get.” We got more that we needed. Bad rude service, a furnace that is not working, staying till 3am, a nasty phone conversation with David, an extra charge for a valve. Edwin Y

David was extremely profession and efficient. He made sure everything was set up on mats so the house stayed clean and he wore covers over his shoes throughout the house. The actual service was thorough and the furnace was well cleaned. Before starting any of the work David provided a full quote. I will use knight plumbing again.

The quality & professional service started with booking the service appointment. The individual I spoke to on the phone was knowledgeable and ensured we booked the appointment on a day that was forecast to be warm enough for the AC unit to be checked out. On the day of service the office called to confirm as they said they would and the service technician arrived at the agreed to time. The service technician, George, was great to work with. He listened to our description of the issues and while perhaps at first really wondering if we were accurate began to trouble shoot the issue and was able to confirm why the malfunction was occurring and what it would take to fix it correctly - both cost of time and cost of materials. There were no surprises regarding the bill when the job was finished. This was the 3rd time we had had the problem looked at, the first 2 times by the original installer who attempted to but could not correct the issue. George was professional in his approach to the troubleshooting and regarding the incorrect original installation. He left the work area very neat and tidy and wore protective covers over his shoes when entering the house. I recommend without hesitation both Knight Plumbing, Heating & Air Conditioning and George.

Colin was on time and professional. He diagnosed the problem in minutes and advised me I did NOT need a new tank, only the pressure release valve. Relief!! as another company said I did. Colin did the job in an hour, explained to me what happened, showed me the corroded valve and cleaned up. Colin was great! Highly recommmended.

The technician was very friendly and knowledgable. He did not find anything wrong with the plumbing and concluded that it was the dishwasher's problem so they didn't do any "make work" work...but I did get charged $215 for no problems. $75 travel fee and one hour of work to figure out there was no problem. I just think I should have been charged the travel fee not the hour. Again though, very professional and explained these fees to me...but still very frustrating fee structure.

Knight are our go to guys in everything plumbing related and including this time we were very satisfied with the performed job. Technician Dan came and performed the water valve replacement job quickly and professionally and for a reasonable price. Thank you Knight for another job well done.

Called first thing in the morning, they were here within an hour and had the furnace fixed within an hour including the yearly service it required. Turned out the furnace wasn't installed properly and they fixed it. Very professional and knowledgeable. Kevin our technician was awesome as was his apprentice.

Prompt service from Dan, who repaired the leaky faucet and checked the plumbing to ensure that there were no other leaks. Dan was very polite and personable, and I really appreciated the booties used indoors. Germaine McAloon