Drain Com

Rating: 5 out of 5

Drain Com reviews (870)

  • Review from Customer of Drain Com
    Rating: 5 out of 5
    Review left on 30 Sep 2017

    Toilet Clog

    We had a really bad drain clog for about a week. After reading the reviews on Homestars we decided to Draincom a call and couldn't have made a better choice. Valentin came over and initially suspected that we may need to remove the toilet. However, since we had a recently renovated condo, he first tried every other option to clear the clog. Although those attempts didn't work, he didn't charge us. Instead he came back a second time, spent the entire afternoon carefully removing/reinstalling our toilet, snaked the drain and cleared the clog. We were lucky enough to get Valentin and couldn't have asked for a better guy. We'd definitely recommend him to anyone and everyone.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from Cathy
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    Good experience

    I was very happy with my plumbing experience with Drain Com. I like how Valentyn tried everything in phases to see what would work best to solve the problem that was causing me issues for weeks. And I am happy with the results! Val was very professional but also friendly which I thought was very refreshing. I had confidence from the beginning that he was the person for the job. I have also recommended him and Home Stars to my friends.

    Answer from pro:

    Thank You for your opinion!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    Sump pump installation, drain replacement

    We had been having intermittent water issues in our finished basement. Vlad Samofalov came out and quickly diagnosed the ideal remedy for our specific situation. His crew worked very efficiently and the work was done properly the first time, and our basement was left virtually spotless after the job was done. Very impressed with the services DrainCom provided, and would use them again in the future.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2017

    Bathroom Plumbing Perfection

    Borys was great. He arrived promptly and fixed our sink leak issues quickly and efficiently. He even went and bought the parts we required for the fix. I would recommend him, and Draincom again in the future.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2017

    Laundry tub and faucet installation

    We are getting our home ready to sell next week. When my husband realized he didn't have the proper tools to install a new faucet and laundry tub in our basement, we knew we had to get a plumber in and fast. DrainCom sent Valentyn Borysevych, their Plumbing and Drain Specialist. From the moment I met him at the door, I knew I was dealing with a very competent professional. He completed the job to our complete satisfaction. I won't hesitate to call DrianCom in the future to meet any plumbing needs. And I'll be sure to ask for Valentyn again. Thank you Sir!

    Answer from pro:

    Thank You Carole!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2017

    Respect for a good service

    Excellent experience! The job was handled very neat and professionally by Valentin. He installed new shower drain and faucet as well as hooked up bathroom vanity. He also fixed an additional problem and cleaned up when finished. We will most certainly call him again for future plumbing needs, and will recommend DrainCom Plumbing very highly to friends and neighbors. Very happy to find such a thorough, reliable, knowledgeable, punctual, pleasant plumbing professional

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2017

    Another job well done by Draincom

    I called Draincom to solve a slow drain issue in three of my sinks. As with previous calls for service, I was greeted warmly by Santina and given a schedule that was extremely convenient for me. Yuriy was assigned to this task and provided an honest and fair price for the job. He was very friendly, knowledgeable and extremely efficient. In the end, I was left with a resolved issue, clean work areas, given helpful tips, and the satisfaction that I was a customer that is valued by this company. I will definitely call on Draincom again and I would recommend their services to others.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2017

    Plumbing repair

    Very responsive, first company that called me back and came out next day. Thanks to Cory she was very nice to talk with. Valentyn, technician that came is very knowledgeable, friendly and professional, he's an expert. He wasn't going to charge me for a service if he couldn't find the cause of the problem and when he did discover the issue his fee to correct it was very reasonable. I highly recommend DrainCom and I will definitely use them again.

    Answer from pro:

    Thank You Suzy!!!

    Reply created 30 Dec 2018
  • Review from Nadia Moyal
    Rating: 5 out of 5
    Review left on 7 Sep 2017

    Sewer Line Replacement

    Our toilet backed up and we called Draincom. Alex came out the same day to investigate and found that the sewage line under our 88 year old house had collapsed. Unable to use our water, he triaged our case to the top of the list and got his wonderful crew to work first thing the following morning. Everything was done cleanly, efficiently and with smiles. Corey and Santina kept us constantly updated and were helpful and friendly every step of the way. If we could give them a twenty out of ten, we would. Highly recommend!!!

    Answer from pro:

    Thank You Nadia!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2017

    Kitchen plumbing

    Valentyn called and was at my home within 2 hours from his initial call. Val was beneficial in removing faucet in kitchen that he had to cut to remove due to years of use with calcium build up that could not be loosen easily. Valentyn also gave me advise on how to replace showers installed at the same time as he removed faucet. For the time Val spent on my projects, his rate was very reasonable. Thanks!

    Answer from pro:

    Thank You!!!

    Reply created 30 Dec 2018