Drain Com

Rating: 5 out of 5

Drain Com reviews (870)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2017

    Partial stack replacement

    DrainCom is a top notch company. They go above and beyond what is needed to satisfy the customer. Their prices are very competitive and service great. They are dependable, offer great advice, quality is outstanding, and prices are low. Valentyn did a major job for us couple months ago fixing 100 year old stack and we will definitely call upon him and DrainCom again for any plumbing jobs large or small in the future. Thanks!

    Answer from pro:

    Thank You again!!!

    Reply created 30 Dec 2018
  • Review from Sandra
    Rating: 5 out of 5
    Review left on 16 Aug 2017

    Installation of vanities and laundry tub

    I had Borys from Draincom come to my home and remove old pedestal sinks in two bathrooms and install new vanities. Also replace the old laundry tub with a new one. Borys worked very well and he did a terrific job of explaining everything to me. My place was left clean when the work was finished. Price quoted was exactly what was invoiced. I will absolutely recommended Borys and Draincom to all that need a good plumber.

    Answer from pro:

    Thank You for Sandra!!!

    Reply created 30 Dec 2018
  • Review from Notdaniel d
    Rating: 5 out of 5
    Review left on 15 Aug 2017

    Clogged Toilet

    Valentyn was very helpful in providing a solution for an extremely clogged toilet in my rental home. He was efficient and explained his process throughout the short visit. Before long, he had resolved the issue and the toilet was working fine. He was also able to provide a reasonable quote on another upcoming project while he was on site. Definitely recommend.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2017

    Fixed Kitchen Faucet

    I called Draincom because my kitchen faucet was leaking from both handles. Technician Valentin came as scheduled, was professional, suggested to replace faucet which I agreed to because I was frustrated wiping it all the time and it could have caused mold further on. Job was done very accurately and faucet installed straight with care. Love Draincom thumbs up.

    Answer from pro:

    Thank You for your Natalie!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2017

    Thank you Drain Com!

    I decided to hire Valentyn due to all of the high recommendations from other customers. I am very pleased with his communication, workmanship, politeness and his advice with fixing the pipe that I needed replacing. Val arrived and explained what needed fixing and gave me a price which I was very happy to accept. Valentyn worked quickly and efficiently tidying the area he was working in. I have already asked him to come back to replace the tap in the bathroom and would not hesitate to recommend him for future work. It is really hard to find an honest, reliable and trustworthy plumber to which I have now found and will be the plumber of choice for me. Many thanks

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from Nick Mitchell
    Rating: 5 out of 5
    Review left on 12 Aug 2017

    Kitchen Sing Drainage Issue

    Our kitchen sink was not draining and we could not clear the blockage on our own using a snake and Drano. I called DrainCom and I have never had such a positive experience with a plumber. Will was knowledgable and actually took time to investigate the problem. He was honest and said that he could fix the problem but it might only help temporarily. He explained that our pipes may not be sloped properly which could be contributing to build up in the pipes. With other company's this job would have cost over $500. Will even took the time to write up a very detailed job description and how we might fix the problem long term. Don't use the big guys you hear on radio ads. I've had horrible experiences with other plumbing companies but I will be using DrainCom from now on.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from Canadian
    Rating: 5 out of 5
    Review left on 11 Aug 2017

    A job well done!

    I called Draincom, Santina answered the phone with enthusiasm. She apologized for not being able to get in touch with a Plumber right away to find out about scheduling an appointment during the long weekend but promised to get back to me and she did. Will, the Plumber, called ahead the day of the appointment and showed up promptly between the appointment timing window. The work was done well & professionally. He also threw in plunging and snaking of another toilet to address an issue we were having with it. He inspected a kitchen faucet without any additional charges or issues. All in all, a very pleasant experience with Draincom. I will recommend them and use them again for any plumbing jobs.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from Brad
    Rating: 5 out of 5
    Review left on 7 Aug 2017

    Sink repair

    I was very pleased with the work DrainCom did in my home Valentyn was not only fast at fixing my leak I had under my sink . He was very friendly and had no problem explaining in great detail the problem that caused my leak , and was very quick at buying the parts he needed to fix my sink. And did several test runs with running water to make sure my water leak was fixed after his plumbing job was completed . And all for a very reasonable price. Thanks so much!

    Answer from pro:

    Thank You for your review Brad!!!

    Reply created 30 Dec 2018
  • Review from Blair MacFarlane
    Rating: 5 out of 5
    Review left on 3 Aug 2017

    Kitchen Sink

    Will with Drain Com arrived promptly for our scheduled appointment. Will is a very pleasant, knowledgeable and has excellent people skills. He explained his thoughts on why my kitchen sink in my Condo was backing up. There was absolutely no pressure put on me to proceed with the work. Will walked me through the work and provided a very concise write-up of the work completed and his synopsis. This is extremely helpful when dealing with Property Management and in the unfortunate event of Insurance claims. From Will to the very nice lady I spoke with over the phone I highly recommend Drain Com. Any future plumbing issues and I will not hesitate to contact Will.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Aug 2017

    Toilet repair

    This was our third time using DrainCom and just like our previous experiences, we were extremely happy with the service provided. Will V. was very knowledgeable and really went above and beyond in his repairs. We will continue to use DrainCom for any plumbing needed.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018