Drain Com reviews (870)

Draincom installed new underground pipes to our home. Eugene was professional and patient, he explained all the deatils. We found the company to be honest, knowledgeable, and did the work when they said would do it and within the timeframe they said. We didn’t have to worry about anything. We wouldn’t hesitate to recommend Draincom to anyone. They guarantee a job well done!! Thanks, Frank

We contracted with DrainCom to correct a rather serious drainage defect around our new home – a situation which was quite threatening especially during torrential downpours. I appreciated the explanation of the range of possible solutions and their relative advantages. This enabled me, the consumer, to make a well advised decision that now has afforded me peace of mind. Service throughout, from initial assessment to completion, was excellent. The crew was very professional, respectful of my home, efficient, and thorough in their completion of the project. Furthermore, my confidence in workmanship is surely reflected by the outstanding warranty offered. I am very happy with the excellent service DrainCom provided. Thank you! Edmund L., Mississauga

We received an e-mail followed up by a phone call to arrange a free estimate within hours of our online request. The servicemen, Stuart, were onsite and gave a professional and thorough quote after examining the area that needed to be repaired. We were given complete details and explanation of what the job entailed - no hidden cost!!! The workers were here on Monday morning at 8 AM as arranged and the job was done by 4 PM the following day! The service was above and beyond our expectations. The job was done quickly and professionally and the jobsite looks like it never had been taken apart in the first place! We are so happy and are highly recommending DrainCom to all of our friends and family! Thank you so much!!! Carmella

I had leaks and moisture in my basement, so I called few waterproofing companies for a solution. Draincom gave me the most extensive explanation and Bob was very helpful in outlining our options. The price for the project was very reasonable compared to other companies and the quality of work was very solid. It was a pleasure doing business with Draincom - everybody was very polite and helpful.

Drain Com did over 100 feet of waterproofing in my basement. Job was done on time and on the money. Mr. Robak and his team finished the job one day earlier then they were supposed to. I am very happy with the whole relationship with this company from start to finish and definetely recommend them to anybody. I liked the fact that Serge put his heart into it!

Draincom had one of their sub-contractors come to replace the main valve. We arranged 2 days in advance for a 9am appointment. The city truck had the street main turned off at 9 and he was 40 minutes late. In Mississauga they can charge $70 to turn off and another $70 to turn on if they have to leave and come back. I was very lucky the City worker said he would still only put down a single charge after he had been waiting around for over 90 minutes. The work done was good but the stress and my extra lost work time would not have me contacting them again.

Though I only had 2 quotes for the work, the difference between my experience with Serge/DrainCom and the competitor was light years apart. Serge looked and listened to what I thought was required and then provided his input and explained why. I came to realize he was being very sensible in his suggestion and truly understood the challenges. Still too soon to know whether this will fix my problem but I see little reason why it won't. DrainCom is highly recommended.

I had some foundation leaks and moisture in my basement, so I called Draincom for help. Soon a techician came, inspected the problem and explained carefully what is the best solution. We struck a deal. In 2 days work started. In proper places foundation was exposed and cleaned, cracks fixed. Sealer and membraine was applied, and new weeping tile installed. When all was ready trench was backfilled and compacted. Workers worked hard and professionally, did general cleanup. Job was done fast and efficient! No more leaks now! I've found Draincom on internet, they have a good looking website. Summary: I was impressed by professionalism and efficiency. I recommend Draincom for everyone. N. Barniak, Etobicoke

Serge is professional and knowledgeable, easily approachable, provided very good attention to details. He was also very polite. The job was done on time, perfect materials have been used. Great people! Pleasure to have them around. I would be pleased for you to use me as a reference at any time. Thank you very much.

Rarely one to make comments on forums, I feel compelled (hopefully not prematurely) to share my extremely positive experience with this crew. Where Serge is not knowlegeable about anything related to all things waterproofing and plumbing (not often!) he has the professional humility AND the resources to bring in an expert to advise, counsel, plan and execute. While quite cost competitive, DrainCom did not come out the cheapest, but the job was 10/10. Special mention for Peter who actually cares about the long-term impact of his work on the building and the family! Did I mention - rare professionalism and client care?