Drain Com reviews (870)

Having done my homework in order to find a really good plumber in Burlington, I found DrainCom and made an appointment. I was given a two hour window (beats having to sit around all day) and the plumber (Valentin) arrived within the time frame promised. He was able to diagnose the problems with our toilets and then replaced our kitchen faucet. He was every bit the professional; both personable and efficient! I would recommend DrainCom for your plumbing needs.

A clogged toilet turned into a plumbing disaster, flooding my second floor and sending water raining through my dining room ceiling. After two days of getting overpriced quotes, Val came by and quickly identified the problem and gave me a straightforward and inexpensive solution. Next time I have a plumbing issue I'll definitely call Draincom first.

I had water leaking below the sink cavity and within 24hrs Draincom was at my door. Serge did the assessment and noticed the sink drainer was rusty and corroded on both sides causing the water to leak out. He went to the nearest hardware store purchased the parts and completed the installation in less than half an hour. Serge explained everything in detail let absolutely no mess and provided some great tips on how to preserve my kitchen sink. There's nothing better than having a warm fuzzy feeling in your stomach knowing that the issue I had was resolved quickly, and efficiently at a very affordable price. I will definitely call Draincom for all of my plumbing issues.

I called them to quote on removing the exterior p trap connected to the main sewage line to avoid clogging and back ups triggering our back water valve. Bob was amazing from the get go....offered his advice and presented a reasonable cost to address the issue. The guys came and worked very hard all day! They were polite and answered any questions I had. We plan on having them back to help out with a few other plumbing jobs....they are reliable and honest which is a relief!

Valentyn installed a hose bib for me in a tricky, space-limited scenario. He listened closely to my concerns, identified some options, and discussed them with me in detail to arrive at the best solution. His work was careful, precise, and thorough, and he didn't leave until he identified and resolved some other smaller things that posed longer-term risk (e.g., he installed foam insulation over pipes near an uninsulated wall, pointed out copper pipe touching metal, tightened a loose faucet). I would highly recommend him and can't see any reason I would go with anyone else in future. Val's interpersonal skills are excellent, he doesn't rush his work, and ... he is very nice to look at - a great bonus! My experience with Draincom was excellent - they had to push the appointment time forward but let me know well in advance and I was able to make it work. Their office staff were friendly and accommodating.

Valentyne, from DrainCom was great. I like this company because both times I've used it the workers have been very professional: including both plumbers and the receptionist who books appointments. They are always on time and the work is clean. A year ago when DrainCom ran plumbing for a remodel of my kitchen, I had other contractors in who complimented the precision with which the pipes had been run. That means a lot.

We will never, ever, EVER use another company! Valentyn was incredible and, because of his honesty and creative thinking, he literally save us over $2000. We had a very strange situation - the drainage hose from the furnace was running through our basement shower stall wall to our shower floor drain (ridiculous, but it is an old house with a lot of quirky homespun solutions). We got two other quotes - plumbers who told us they'd have to create a deep trench and run the hose a long distance to hook it up to the main drain (quotes were about $2500 to do the work). Valentyn came up with a much simpler and cheaper solution, took care to ensure the pipe had the appropriate slope for proper drainage, and we finally have a shower stall that can actually be used!! His installation of a new laundry tub and faucet was equally trouble-free and perfect. Meticulous, honest, hardworking with reasonable pricing - thank you Valentyn and DrainCom!

We called DrainCom based on their excellent reviews and were not disappointed. Valentyne was prompt, very knowledgable, and a pleasure to work with. He fixed all of our plumbing issues and provided some advice to solve some other smaller plumbing problems on our own. We would not hesitate to recommend DrainCom/Valentyne and will be calling them for any future plumbing needs.

We just bought this house and there are many problems which we found day by day. We are so lucky to have Valentyn come to help. He is very patient and professional. He tried his best to solve all the problems even some are not about plumbing and didn't charge for the extra work. We will definitelly use his service for the next time and strongly recommend him to every one. He is a great guy with a kind heart! Thank you, Valentyn.

Valentyn arrived right on time and always came well prepared for the job on hand. His quality of work is excellent and he offers reasonable pricing. He always leaves the place worked on clean and never fails to keep a smile on his face!