Drain Com reviews (870)

The work was performed by Valentyn B. He was professional and honest helping fix the faucet in the least costly way for me. When I need a plumber next time, I will not hesitate to call DrainCom again.

We had a burst pipe for a rental property a few weeks ago and I needed service very quickly. Val was able to repair the leak the same day without charging an arm and a leg. My faith in repair technicians has been restored; I'm sorry to say that my mother, a senior, has been taken advantage of countless times for numerous repairs and larger renovations. I almost didn't believe that there was anyone out there with a solid and honest work ethic, but thanks to Homestars I have found reliable and competent people. Thanks again Val and Nicole.

I had an excellent experience with Valentyn Borysevych from DrainCom. He has great customer service and was very accommodating. He contacted me prior to my appointment time and ensured that the timing was convenient. He was punctual and assessed the problem and immediately let me know what was needed. He went out and purchased the necessary parts and installed a new kitchen faucet fast and efficiently. He took time to show me what he was doing and explained it in a very clear way. He maintained a high level of professionalism and was knowledgeable and very pleasant. I would recommend this Plumbing and Drain specialist to anyone. Thank you very much DrainCom!

Valentin came to my home just a couple of hours after I called Drain Com for the first time. He gave me a quote to remove and replace our old concrete laundry tub and taps. He was back within the hour with the materials, did a great job, immensely improving over the previous tub with separate drain pipes for the laundry, the humidifier and the tub, and even threw in a small fix to an adjacent drain pipe. I was very impressed with his level of professionalism and his friendly manner. I would not hesitate to recommend Drain Com.

Overview: We are glad that we had Valentyn come in and replace our old cast iron drain. He was very professional, friendly, and did a great job. He came in and gave us an assessment of our options and an accurate estimate of the time it would take to fix it and the cost. He came back two days later and had everything wrapped up before dinner. The new pipe is routed in a more convenient location and he added a clean-out in the basement. We would definitely recommend Valentyn and Draincom and we would use them again for any other plumbing problems. Background: We live a 100 year old home and had a leak from our 2nd floor bathroom drain all the way to the basement. We opened up the wall on the first floor to find out if we could find it and fix it on our own, but the pipe was the original cast iron drain and it was inset into the outer brick wall. It was a bigger job than we felt comfortable dealing with.

Leak under sink was caused by cartridge within the faucet. Valentyn attended and replaced the cartridge. He kept me informed throughout the job, and left everything clean and tidy when he left. He also followed up by phone call to ensure everything is okay.

We had a cold pipe burst in the basement and flood in the basement. Valentyn from Draincom were very helpful. He spoke with me over the phone first gave me advises to deal with the emergency and came in fixed the pipe. He is very friendly, professional and friendly. He also give me a lot of advise how to keep the house safe during the winter. Thank you! Will defiantly recommend him and draincom!

We needed a plumber quickly due to a frozen and burst pipe. We called DrainCom and they were extremely well organized, provided a short window they would arrive (which they stuck to). Valentyn arrived, was very polite, identified the problem, walked me through what he was going to do and fixed the issue (in a pretty tight space!). He was very helpful, friendly and reasonable and I highly recommend him and DrainCom! Thank you!

We called DrainCom because we needed to get a kitchen up and running asap. Valentin came within an hour or two after we called. He guaranteed me that the job was going to be completed no matter what, even though there were a few unexpected challenges. Valentin was patient and thorough so that the plumbing can be installed with the highest level of integrity. We are very happy with DrainCom, and we will definitely continue using them and referring them to our clients as well. Thank you DrainCom and Valentin

I had an issue with the bathtub overflow leakage that would damage the ceiling of the unit below (I'm in condo building). Valentyn was very professional and effective in identifying the sources. Not only he came on the same day which was really convenient, but he made sure to stay and check if everything was sealed properly and no water was leaking, after he was done with the repairs. I'd definitely recommend his services!