Drain Com

Rating: 5 out of 5

Drain Com reviews (870)

  • Review from Joan F.
    Rating: 5 out of 5
    Review left on 21 Jan 2015

    plumbing & drain Issues

    I had Slava come out to assess the problems with the drain, (which actually turned out to be a problem requiring the installation of air venting for the laundry area) A plumber named Valentine was very knowledgable and did a nice job.I asked him about some water pipes that might freeze, because the pipes were right on the outside wall. He was able to fix this on the same visit, moving the water supply pipes away from the outside wall. It is good to know that this work has been done, so that we will avoid future problems. Both men were very nice to have in my home.

    Answer from pro:

    Thank you!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2015

    Broken Toilet and Leak in Bath tub

    I called DrainCom after reading all the positive reviews on his site. Our serviceman Valentin showed up early and knew exactly what he was doing. He worked quickly and efficiently. We really liked the service and we would recommend DrainCom after the wonderful work Valentin did. We will be having them back to work on our kitchen!!! Thank you Valentin!!!!

    Answer from pro:

    Thank You!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2015

    Blocked kitchen drain

    I was experiencing a blocked drain off and on for months. Called DrainCom, Dispatch was courteous and efficient.Rob came within 2 hours, and unplugged the drain with a motorized snake. The problem was a huge buildup of grease. He recommended new plumbing under the sink which included a better angle and new clean out pipe to allow easier access in the future. Job was completed the next day. Rob was courteous, informative and a pleasure to deal with. Would not hesitate to call DrainCom again.

    Answer from pro:

    Thank You!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2014

    Plumbing

    Clogged drain in the basement, just before the New Year holiday. I called the Dreincom. Master arrived during half an hour, immediately found the problem using a camera. The problem was a root inside the pipe. He cut the root by special machine and cleaned it during 40 minutes, very quickly and accurately. The problem was fixed. Amazing job. Thanks to Dreincom.

    Answer from pro:

    Thank You!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2014

    Basement backwater valve and sump pump

    Initial quote professional, knowledgeable and informative. Once the job started, the guys did a great job, were on time, explained options, covered our belongings, worked hard, cleaned up all mess and removed all debris. Very reasonable pricing. I had 4 quotes and this was by far the way to go. Would absolutely recommend , no more flooding here. Thx to all at draincom

    Answer from pro:

    Thank You!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2014

    Drain pipe repair

    Anatoli was very efficient in identifying and correcting the problem with a cracked piece of PVC pipe down the basement wall from under the kitchen sink. A thorough repair job, no more problem to worry about. The price was right, the job well done. Thank you.

    Answer from pro:

    Thank You!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2014

    Toilet snaking

    Excellent service. Job well done. Anatoli was very understanding and didnt mind my nervousness. Chatter didnt make him crazy or rushed. He was very pleasant to me and my lack of computer skills.

    Answer from pro:

    Thank You for your review!!!

    Reply created 30 Dec 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Nov 2014

    Water shut off valve replacement

    Dispatch lady was genuinely kind and helpful in our emergency situation. Our shut off valve was leaking quite a bit filling a bucket in a half hour. It was later on a Saturday afternoon when this happened and Anatoli was able to come and replace it in the evening. Efficient service, and had all required equipment needed (other companies I called did not). Would recommend this company

    Answer from pro:

    Hello Laura, We appreciate your kind words! We are glad to hear that you would highly recommend us. Thank you for taking the time to write the review, and thank you for choosing DrainCom!

    Reply created 8 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2014

    bathroom sink backup

    My husband and I were impressed by the genuine effort to fix the problem via snake etc on the first call. When that didn't work we weren't charged for that call, only the second. Second call was prompt (showed up early!), good work, and clean. Good price too. Very impressed.

    Answer from pro:

    Hi Erin! Thank you so much for your kind words. Our staff are very diligent with customer care and relations and we are extremely happy that you are so grateful! We look forward to working with you in the future.

    Reply created 8 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2014

    Laundry room leak

    I called DrainCom because I had a water pipe leaking in my laundry room. Anatoli showed up on time, assessed the problem easily and fixed the leak in no time. He was very professional and courteous and I would highly recommend DrainCom to others.

    Answer from pro:

    Thank you! I will inform Anatoli of your kind words. We are so glad to hear that you are happy with the work we completed.

    Reply created 8 Dec 2014
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