Drain Com

Rating: 5 out of 5

Drain Com reviews (870)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2012

    Waterproofing, Sump Pump installation

    Job was done responsibly, on time, very cleanly and really fast. I could recommend this company to everyone. Job was priced decently as well. If needed, I will call them again.

    Answer from pro:

    Thank you. At DrainCom we have the highest regard for customer satisfaction and we truly value your business and appreciate that you trust us with all your Plumbing, Drain and Waterproofing needs.

    Reply created 8 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2012

    Basement waterproofing and drain repair

    We called Draincom for a leak in our foundation. Carl and his crew were very PROFESSIONAL. They started on time and ended on time. Thank goodness they have capable and knowledgeable employees because they discovered a clogged drain in the floor and were able to fix it at the same time which saved use a lot of money to fix now due to circumstances. THANK YOU Carl and Draincom. If the need ever arises, we will not hesitate to use your services again as well as recommend you company!

    Answer from pro:

    Thank you for your kind feedback! I have forwarded your review to Carl and the Crew and they are pleased that you appreciate their hard work. At DrainCom Inc we take pride in providing our customers with the utmost in satisfactory service. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.

    Reply created 8 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Dec 2011

    SUMP PUMP INSTALLED TO FIX LEAKY GARAGE

    I had a serious leak in my garage. One quote wanted to dig from the outside for $3500...another quote wanted to tear down the complete side of the garage wall for $4900, "JUST IN CASE" SLAVA KOVAL came and immediately identified the problem, installed a sump pump for $2600. They were prompt, competent, courteous, efficient, hard-working, identified the leak immediately and charged more than a fair price. I have nothing but praise for an outstanding, extremely well done job. Thanks Slava and your team !

    Answer from pro:

    Hi Jenine, Thank you for such kind words about our guys. As we all know the service technicians work extremely hard to make sure every customer is as satisfied and happy as you are. It has been a pleasure working with you, please feel free to give us a call should you experience any further problems.

    Reply created 27 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2011

    Basement lowering

    Our first time for such a renovation and we were totally pleased. Draincom is a hard working team, courteous and kept us informed throughout the process while keeping every promise. An easy overall experience for a difficult job. The end result was exactly what we wanted and right on the estimated price.

    Answer from pro:

    Thank you for writing a review for us George. As you know we were very happy to do the job for you... you were a pleasure to work with. If you need anything in the future please don't hesitate to give us a call.

    Reply created 22 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2011

    Crack repair to basement wall

    I'm a person who is very hard to please and the work that was done to my home was very profesional.The guys were very detailed in the work they did from start to finish and the area was left just as clean if not cleaner from when the job started. Great Job!

    Answer from pro:

    I'm glad your pleased with the job that was completed. Thanks for writing such a nice review. We strive to make sure every customer is happy. Thanks again for your business! :)

    Reply created 10 Dec 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2011

    Waterproofing project - external

    Thank so much to Draincom for helping me with my water problem. They came, they assessed, we accepted and the job was completed quickly and efficiently. No hassles and no problems. Recommendation available!

    Answer from pro:

    We have your recommendation. Thank you so much for your business!

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2011

    Waterproofing

    We recently had work done in our crawl space, that consisted of a drainage system and concrete, this short letter is to let you know how the job was done. The professionalism of your company was noted from the first day when Carl came out to give us an estimate on what was needed for the job. Then came the day the work crews came to do the actually work, from the time they dropped the tarps to cover our carpet untill they put salt on the driveway and street as they leaving they acted in a very professional and polite manner. We are very pleased with the outcome of our finished crawl space, the quality and the workmanship of the finished product rates very high with us, knowing that you are a large company and we just had a small job for you we never expected this, we would not hesitate to recommend your company to other that need waterproofing/concrete work. We could not remember the names of all the workers that did the work at our house, but i am sure you can check your records on who was here, please let them know that their professionalism and politeness was greatly appreciated.

    Answer from pro:

    Thank you very much Valeriy. It is always appreciated that customers like you will write reviews to help our future customers know about the work we do. I will let the crew know the kind remarks you have made. Thank you again for your business!

    Reply created 30 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Nov 2011

    Basement leak

    This was a pleasant experience; from the estimator/salesman to the workmanship from two very professional gentlemen (Alex and Andrew) who carried out their work in a timely, efficient and safe manner.

    Answer from pro:

    Thank you for your kind words Anne. I am sure the crew appreciates it. It was great to do business with you as well :)

    Reply created 29 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2011

    water line

    Thank you Draincom.This is an extremely profrssional company.Karl end Slave were the best-explaining everything thoroughly the project.Some issues arose with the water line upgrade due to problems on the city side, but Slave put me at ease and solved the problem quickly and seemlessly.Not only are they good at hte work, butthey are exceotional problem solvers. What a relief than was!The city upgraded their side of the water line after Draincom completed hteir work.We knew that would mean another trip from Draincom a couple of weeks after the initial works was done.True to their word, I gave them a days notice and Carl was here.You don't get that king of service everywhere!The crew exceptional drain replacement specialist. Not only are they extremely competent at drain replacement & water line upgrades, but they clened up better than I've ever seen before. What a tbeat! This company was referred to me by one of my neighbours. No wonder! I've already referred Draincom to a friend of mine! Thanks for ever

    Answer from pro:

    Steve, thank you for a such a nice review. Also, thank you for referring us to your friend. It's customers like you who keep this business running! Thanks again!

    Reply created 29 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2011

    Waterproofing/ Drain repairs

    We have hired draincom twice. Once to rapair our clay pipes and once to waterproof our basement. They did a fantastic job! Slava the supervisor was on time, professional, and very accomodating. They went above and beyond what they needed to do to make us happy and make sure we were comfortable. We would use them again in a heartbeat. They were also very affordable.

    Answer from pro:

    It was a pleasure to do business with you Olivia. Slava tries his best to accommodate all customers and make them happy, please, if you need anything in the future, please give us a call, we would be glad to be of service :)

    Reply created 29 Nov 2011
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