Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2243)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2011

    repair of toilets

    Michael from the waterworks plumbing and drains fixed my toilets . No one else was able to do the repair that was required. Micheal is a gentleman. He is kind and pleasant and a pro at his work. I will recommend him to all my clients,friends and family. He is an honest person and this is so important when dealing with things I don't have a clue about. Now I have a great plumber!!! thank you Michael!

    Answer from pro:

    Hi Miriam, Wow! That is a fantastic review, Thank you from the bottom of our hearts for sharing this review. Thank you from Water Waters Plumbing and Drain

    Reply created 25 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2011

    install new dishwasher and replace old valve

    I bought a new tall tub dishwasher to replace existing 15 year old machine. Michael identified a significant problem with existing plumbing that could have caused serious damage. He replaced the valve and installed new dishwasher. While on site he fixed an unforeseen problem with taps and sink. Very pleased with work performed and with how plumber cleaned up after the job. Also took old machine to curb for me.

    Answer from pro:

    Hi Doreen, It was really a pleasure working for you and your family. I am glad that you called us to do your plumbing work because I truly enjoy delivering the best plumbing service possible. Thank you from all of us at Water Works Plumbing and Drain

    Reply created 18 Jan 2011
  • Review from Gord Koch
    Rating: 5 out of 5
    Review left on 7 Jan 2011

    Replace Faucet

    I tried to replace my own faucet and ending up in a little bit of trouble, especially when my shut off valve didn't shut off fully. I called Water Works and Jean handled my call. She was great, we arranged a time and she called me about 45 minutes before George arrived, just like she said she would!! George arrived, he was very pleasant, removed his shoes and took great care when he replaced my old faucet. He did a great job, in a timely manner and with a smile. Thanks George. Now there are no more drips. Gord

    Answer from pro:

    Hi Gord; It is a joy to read your review and it was a real pleasure to serve you. For future don't try plumbing at home by yourself-keep us on standby and we will be ready at attention for you. By the way, I hope everything is going to be ok now. Thank you from all of us at Water Works Plumbing and Drain

    Reply created 18 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jan 2011

    Leaking Water Valve & 4 Faucets

    I had a shut off valve for a water filter that was leaking under the sink, I also had two tubs that where the faucets needed new seals. Michael came exactly when I was told, looked at the issues and knew precisely how to fix them. He provided a written quote and with my approval did the work. Perfect - all is good (and dry)

    Answer from pro:

    Hi Peter, We truly appreciate you sharing this review. It's very satisfying to know that we did a great job you. We look forward to being your official plumber from here on in. Thank you from all of us at Water Works Plumbing and Drain

    Reply created 18 Jan 2011
  • Review from channing
    Rating: 5 out of 5
    Review left on 5 Jan 2011

    sink, facet and caulking the tub

    michael was prompt, courteous, clean and very competent. it also was nice that he dissuaded me from an unnecessary service. what struck me most, however, was that he really stands by the quality of his work. it is uncommon, in my experience, to see such professionalism.

    Answer from pro:

    Hi Channing, As you can see we go way above and beyond our client's expectations on each and every service call that we do. Thank you for pointing out all the great things that we do. Thank you from all of us at Water Works Plumbing and Drain

    Reply created 18 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jan 2011

    mystery hot water problem

    we had a problem in our home in that we did not have enough hot water around our home. We had this problem for about 2 months.We called in Michael from Water Works and he quickly zoned in on the problem and fixed it.We called in Enbridge and they recommended to call a good plumber to fix the problem.Michael is the guy to get. Antonio ,Thanks

    Answer from pro:

    Hi Antonio, We love when our clients bring us mystery problems. We relly enjoy the challenge of figuring out the source of plumbing and drain problems. Thanks for sharing your thoughts here on Homestars. Thank you from all of us at Water Works Plumbing and Drain

    Reply created 18 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jan 2011

    Shower Faucet Repair

    We had a major problem with our shower (i.e. it would not turn off). Waterworks Plumbing returned my call right away, and mentioned they would send a plumber in the next few hours. They called back, and then mentioned they could come earlier! George from Waterworks quickly assessed the situation, and provided an upfront quote and the estimation on the amount of time it would take to fix. The repair was quickly done, and they cleaned up. This is the second time we have used Waterworks for our plumbing needs and we will continue to use them in the future. Highly recommended. Everyone we have dealt with at Waterworks has been friendly and helpful.

    Answer from pro:

    Hi CH; Thank you for your continued loyalty. We really appreciate your business and sharing your input here on Homestars. Hopefully,you won't need us so soon but you know that we are always here should you need us. Thank you from all of us at Water Works Plumbing and Drain

    Reply created 18 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2010

    Excavate collapsed clay trap

    We had a great experience dealing with this company. From our first call to receive a quote to the completion of the work (and follow up), The Water Works Plumbing did an outstanding job. Fast, friendly and curious! We highly recommend them!

    Answer from pro:

    Hi Dave, We are very glad that we were able to satisfy all of your questions and your drain problems. We appreciate your great comments and trust in us. We look forward to being there for you and your family. Happy Holidays from all of us at Water Works Plumbing and Drain

    Reply created 21 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Dec 2010

    Install new faucet for bathtub and soap dish, new spout

    We are finally at the end of our plumbing repair project.We replaced a Valley brand tub faucet which was leaking with a modern pressure balanced ceramic valve tub faucet.Everything looks and works perferctly.He also installed a new soap dish and sealed and caulked everything.Looks good! We are very pleased.The Brunets.

    Answer from pro:

    Hi Jean O Brunet, I am so pleased that we were able to solve all of your plumbing issues ie having no hot water around your home. You should be good for a very long time with those faucets that we provided. Thank you very much for your continued loyalty. Happy Holidays from all of us at Water Works Plumbing and Drain

    Reply created 21 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2010

    two drain issues

    I am a tenant in this condo downtown and I have been having drainage issues for a couple of months now and my landlord has not been very co-operative. So i called in waterworks and they were very professional in the handling of the situation and also gave me a lot of advice on the side. They came by within a couple of hours and fix all my issues in under an hour. I definitely would recommend them to everyone.

    Answer from pro:

    Hi Delya, Thank you for you kind words and nice review. Not only can you expect us to do a top notch job you can also expect to get timely and important advice. Happy Holidays from all of us at Waterworks Plumbing and Drain

    Reply created 20 Dec 2010
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