Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2243)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Dec 2010

    Kitchen Sink Replacement, Toe Tap Diverter Replacement

    Jean was helpful, polite and patient as I explained about my "thingy" being broken on the kitchen facet. With an obvious smile in her voice, she scheduled my appointment and explained policy, process, and payment quite efficiently. Today she followed up about my "thingy" (yes she really remembered)and was even early on the estimated time. George showed up promptly, was very courteous, explaining everything in detail, and making me feel very comfortable in his abilities. He did a wonderful job and I even had him do more because he was so efficient and capable. Thank you very much for a very pleasant experience! Well worth the price!

    Answer from pro:

    Hi Susan, Thank you very much for those fantastic compliments about all of us. George really enjoyed working in your home for you. We took care of your faucet and hopefully you will get some longevity and service from it. Happy Holidays from all us Water Works Plumbing and Drain

    Reply created 20 Dec 2010
  • Review from Paolo
    Rating: 5 out of 5
    Review left on 14 Dec 2010

    Kitchen Sink Drain Repair

    We had a minor kitchen drain issue which we required service for. We called Water Works and the call was immediately answered by Jean. She was able to quickly arrange an appointment. On the day of service, Jean called 45 minutes prior to the arrival of the plumber (as promised) to advise of his being enroute. The plumber was extremely, courteous, neat and professional. He quickly diagnosed the problem and recommended a repair explaining all costs up front. Doing business with water works was quick, efficient and painless. I will not hesitate to call Water Works again should the need arise.

    Answer from pro:

    Hi Paul, We really appreciate your great comments and your business. It is very satisfying to know that we were able to help you. We look forward to working with you in the future should the need arise. Happy Holidays from all of us at Water Works Plumbing and Drain

    Reply created 21 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2010

    Replacing the shower faucet

    We live in a condo downtown and we had a problem with our hot and cold water. Michael came in and diagnosed that the shower faucet (25 years old) was not working properly and was mixing hot and cold water together so we would only get hot water out of our faucet.He installed a a new shower faucet through the back wall asnd installed a nice clean access door and you could barely tell the work was done. We now have hot and cold water the way it supposed to be.Thanks-good! The Brunets

    Answer from pro:

    Hi Jean; Thank you very much for entrusting us with your plumbing needs and your continued loyalty. It is always nice to work in your home. Happy Holidays from all of us at Water Works Plumbing and Drain

    Reply created 14 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Dec 2010

    New water piping (mixing valve leak), new laundry drain, new laundry hoses.

    Michael came on time, provided accurate estimates, and explained exactly what needed to be done. The work was clean and neat, and extremely well done. He was a great pleasure to have in our home, and we would never use any other plumber ever again. I'm excited to have hot water, dry floors, and peace of mind. I will be actively sharing the recommendation with friends who don't already use Water Works.

    Answer from pro:

    Hi Karen, it was really nice to be welcomed into your home as well.By the way thanks for the great lunch-Mexican Lasagana!You should post that recipe up here in the forum.I'm glad you called us in to resolve all of the plumbing issues.And thanks a ton for your input/review.Please keep in touch. Wishing you and yours Happy Holidays,healthy and a properous New Year. From all of us at The Water Works Plumbing and Drain Inc

    Reply created 13 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2010

    problem with kitchen faucet

    Michael came to check out why I had no water pressure coming from my kitchen faucet. He was on time, friendly and very thorough as he checked out the problem. Unfortunately, he couldn't fix it as it seems I need a new spray head but he did take the time to take a picture of the faucet and e-mail it to someone he knows at Taps to see if they carry the make of faucet that I need. I was also pleased with Jean (I believe that is her name....she makes the appointments) as she was a pleasure to deal with on the phone and she called me on the day of my appointment to let me know that Michael was on his way. Another plus and big surprise was that this company didn't charge a fortune for the service call! I would highly recommend Water Works to anyone who is looking for good service, friendly plumber and reasonable fees for service.

    Answer from pro:

    Hi Dalia; Thank you for the kind works about Michael and I. They go a long way and we hope that you can have your faucet plumbing resolved in no time. Call us any time that you need our services. Happy Holidays from Water Works Plumbing and Drain

    Reply created 14 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2010

    dishwasher install

    Mike needed to come twice due to some existing kitchen issues. He is very professional and keeps your house clean. The receptionist is very friendly and humorous and everything was done on time. We are extremely happy with the service and quality of the experience! Thanks!

    Answer from pro:

    Hi Jay; Thank you very much for choosing Water Works. We also appreciate your review. Happy Holidays from all of us at Water Works Plumbing and Drain.

    Reply created 14 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2010

    Kitchen faucet replacement

    My kitchen faucet was dripping so I decided to replace it. WaterWorks managed to schedule an appointment for me on fairly short notice. Michael was very friendly and professional, and installed my new faucet quickly. Because the job went smoothly he even charged me less than the initial quote. When I mentioned that I was going on vacation he showed me how to adjust my hot water heater while I was away. Very happy with the level of service and will use WaterWorks again when I need a plumber.

    Answer from pro:

    Hi Kate, Thank you very much for using our services and sharing your review on Homestars. Enjoy your vacation and safe journey. Happy Holidays from all of us at Water Works Plumbing and Drain

    Reply created 7 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Dec 2010

    new lavatory pedestal faucet and toilet repairs

    We live in a 25 year old condo and our bath room sink faucet was ready to break. and our American Standard seat was so uncomfortable. We brought in the water work s plumbing and they were able to fix all everything right on the spot. We are very pleased with the result. The Brunet`s

    Answer from pro:

    Hi Jean O. Brunet, It is very rewarding to come and be able to offer solutions to you, and all of our clients,be able to do them on the spot and to walk away knowing that a quality job has been done. Happy Holidays from all of us at Water Works Plumbing and Drain

    Reply created 7 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2010

    Finding and quoting problem

    After consulting with several plumbers without finding a cause to our problem, Water Works was able to find and quote the solution in a few minutes! Service was prompt,friendly and knowledgeable.

    Answer from pro:

    Hi Sebastian, Thank you for your excellent review. I am glad that you mentioned that we are very proficient at solving problems and that is what we love to do. Please keep us in the loop should you decide to go ahead and get this problem fully resolved. Happy Holidays from all of us at Water Works Plumbing and Drain

    Reply created 2 Dec 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Dec 2010

    main water valve repair

    We had a plumbing leak in Oakville townhome. Michael recommended turning off main water supply. We researched other options and his theory was supported by 3 other plumbing companies! Should have listened to him the first time.
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