Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2243)

  • Review from NELSON9999
    Rating: 5 out of 5
    Review left on 20 Nov 2020

    Shower valves and cartridge replacements

    Elijah was very professional. He had all the Covid safety gear [mask, gloves and booties]. He quickly assessed what was required and provided the quote. After I got the parts, he came back and quickly did the replacement work.

    Answer from pro:

    Hi! Thank you for this awesome review! It was a pleasure working with you and glad we were able to take care of your repairs. We are a phone call away should you need us in the future. Looking forward to continue to working with you. Thank you, Michael Yuffa and the WaterWorks Plumbing and Drains Team

    Reply created 21 Nov 2020
  • Review from Customer of Waterworks Plumbing & Drains
    Rating: 5 out of 5
    Review left on 11 Nov 2020

    Backwater Valve Maintenance Plus Consultation re Taps

    Michael was very knowledgeable. He was patient with my questions and made a number of excellent suggestions of his own. The work was not inexpensive but Michael was very thorough. Clearly, he takes pride in his work, so I know it was done right and that it will last. I am having him back to do some additional work soon as well as some bathroom reno work in the future.

    Answer from pro:

    Hi! Thank you for this awesome review! It was a pleasure working with you and glad we were able to take care of your repairs. We are a phone call away should you need us in the future. Looking forward to continue to working with you. Thank you, Michael Yuffa and the WaterWorks Plumbing and Drains Team

    Reply created 12 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2020

    Toilet repairs

    We had two toilets in our house that needed repair. One was constantly running and the other was extremely noisy and not flushing properly. I called Waterworks and was able to get them to come right away. Michael was extremely polite and professional and got the job done quickly and efficiently. He also followed covid-19 protocols and made safety a priority. Our toilets are running great now. We will definitely be future customers of Waterworks!

    Answer from pro:

    Hi Nick. Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your repairs. We are a phone call away should you need us in the future. Thank you, Michael Yuffa and the WaterWorks Plumbing and Drains Team

    Reply created 21 Sep 2020
  • Review from Lizanne Bartkowiak
    Rating: 5 out of 5
    Review left on 17 Aug 2020

    Very good at what he does!!

    We are very happy with WaterWorks Plumbing & Drains. Michael has fixed a few things around our old house & everything is working great!! He is very skilled, thorough & super friendly.

    Answer from pro:

    Hi Lizanne! Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your repairs. We are a phone call away should you need us in the future. Thank you, Michael Yuffa and the WaterWorks Plumbing and Drains Team

    Reply created 18 Aug 2020
  • Review from Malka Hiller
    Rating: 5 out of 5
    Review left on 17 Aug 2020

    Amazing Customer Service and Professionalism

    I was so impressed with how professional the company is. Michael came so quickly to my home. I called to book an appointment and he happened to be nearby and in between appointments, so his son squeezed me in and in less than 30 minutes he was at my door. He comes in and puts on shoe covers to keep your floors clean and he wore gloves and a mask. In minutes he fixed a leak under my kitchen sink, he removed an old faucet head that had been jammed for weeks in minutes and went out to his truck to find a new one for me which has been a huge improvement and I only had to pay for the part. No more water spraying all over my counters/walls and floors. He was so honest in assessing what needed to be done, there have been no leaks since and he saved me a lot of money by helping me find a do it yourself solution to unclogging my kitchen sink which didn't require using the "snake" or a very extensive procedure. The flat rate fee to come out and assess the problem was so fair and reasonable( $35) compared to what other plumbers may charge to walk in the door. I couldn't have been happier with the service I received and if you want someone honest and extremely professional/capable, you are in the right place!

    Answer from pro:

    Hi Ms. Hiller. Thank you for the great review. It was a pleasure working with you and glad we were able to help you out. We are a phone call away should you need us in the future. Thank you, Michael Yuffa and the WaterWorks Plumbing and Drains Team

    Reply created 19 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2020

    Blocked pipe/Shower no pressure/no hot water

    2 appointments so far (amid COVID) Both times, great service from booking appointment to service call to follow up. Estimate/pricing very transparent - no surprises. Waterworks went the extra mile to provide the least cost solution - was impressed by tenacity to resolve issue. ⭐️Shout out to Heather, Alijah & Mike⭐️ Waterworks on speed dial! Lisa P Mississauga

    Answer from pro:

    Hi Lisa! Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your repairs. We are a phone call away should you need us in the future. Thank you, Michael Yuffa and the WaterWorks Plumbing and Drains Team

    Reply created 14 Aug 2020
  • Review from Customer of Waterworks Plumbing & Drains
    Rating: 5 out of 5
    Review left on 10 Aug 2020

    Repair Leak, install shut off valves

    I called WaterWorks early Saturday morning and was able to get Alija to the house that very day. We discussed the issues with the leak and determined the best way forward. The pipe was fixed in short order and the repair was made. Alina was conscientious, especially with Covid19 and took the appropriate measures. This is my second time using WaterWorks and I will use them again.

    Answer from pro:

    Hi, Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your pipe repairs. We are a phone call away should you need us in the future. Thank you, Michael Yuffa and the WaterWorks Plumbing and Drains Team

    Reply created 10 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2020

    NICE STAFF BUT VERY EXPENSIVE

    I don't see an option to delete reviews, but my issue has been resolved with the company and thus I am leaving a positive review. Thank you for quickly clearing my issue up.

    Answer from pro:

    Hi Matthew. I am glad we were able to clear things up. We Look forward to working with you in the future should you need us. Thank you, Michael Yuffa and the WaterWorks Plumbing and Drains team

    Reply created 17 Jul 2020
  • Review from Customer of Waterworks Plumbing & Drains
    Rating: 5 out of 5
    Review left on 11 Jul 2020

    Service

    Archie and his colleague came quickly and solved our small problem promptly by replacing taps. We were entirely satisfied with their work and would recommend them highly for any plumbing job

    Answer from pro:

    Hi, Thanks for the great review! We do not have an Archie, but we suspect it could be a typo for Alija. Thanks! Michael Yuffa and the WaterWorks Plumbing and Drains team

    Reply created 13 Jul 2020
  • Review from James - Vaughan
    Rating: 5 out of 5
    Review left on 9 Jul 2020

    Alwasy reliable, professional and trustworth!

    We always use Mike for plumbing needs We have used him for the last 15 years, and we have never had an issue. He is honest, trustworthy and does a good solid job. He has helped with small to medium projects, and also emergencies and leaks. he is responsive, honest and you really get what you pay for with him. he will quote you a price, explain options, what he is doing etc...and you can decide. There is no pressure. He gives honest advice, and does honest work. We keep his number on the fridge for friends to recommend. A few months ago we had a bad sink leak in the ktchen, and needed a new faucet. I bought the faucet, and do to the difficulty with the job, he did the labor. No questions, no if and's.....done and paid, and at the exact price he stated. Works beautifully.

    Answer from pro:

    Hi James, Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your repairs. We are a phone call away should you need us in the future. Thank you, Michael Yuffa and the WaterWorks Plumbing and Drains Team

    Reply created 10 Jul 2020
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