Waterworks Plumbing & Drains

Rating: 4.9 out of 5

Waterworks Plumbing & Drains reviews (2243)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2009

    Replace trap on tub

    Mike and Louis showed up as scheduled. They diagnosed the problem, and proceeded to fix it quickly, effectively and in a professional manner. It was a pleasure to deal with them. I will call them again should the need arise.

    Answer from pro:

    Dear dbeer, You described our company to a tee. We are prompt, professional and we take care of the problem on the spot. Our mission is to solve the problem – not turn a small problem into a bigger one. Thank you so much for taking the time to share your review on HomeStars, it’s very much appreciated. It would be our pleasure to serve you in the future. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 12 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2009

    another toilet

    We just had Water Works in our home to fix a toilet problem a few weeks ago and another problem occured with another toilet just this past week. Roxanna was polite and efficient on the phone when I called to make the appointment, calling me later with with a closer arrival time and Mike was there as promised. I find Mike to be a genuine person, honest and fair and I would highly recommend his company to anyone who needs plumbing work done.

    Answer from pro:

    Dear Wanda, It’s always great to be in your company. I really enjoy working for you and your husband. Thank you very much for this review; it’s always my pleasure to serve you. By working with you and getting to know you I understand why my son loves your class so much. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 12 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2009

    running toilet

    Waterworks has attended to my plumbing problem with speed and accuracy. They solved the problem with our toilet with very freindly service. It was great to have an appointment scheduled for the following morning. They saved me time and money.

    Answer from pro:

    Dear Lesley, Sometimes a quick and simple set of adjustments for a duel flush toilet is all that’s needed. I’m glad we were able to solve your problem speedily. Thank you very much for your business, we appreciate it. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 12 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2009

    main water valve replacement

    Rosanna was excellent at keeping us informed of approximate times and what we needed to do. The service from the technician when he arrived (right on time) was fantastic! I will definitely recommend them!

    Answer from pro:

    Dear Chris & Jen, Thank you so much for choosing our company. Michael was telling me you had an odd size pipe and fittings. Luckily for you our trucks are very well stocked and we were able to fix your leak and get your water on quickly Friday night. Thank you very much for your kind words. By the time the technician came to your home I felt like I knew you. If you need anything in the future we’re just a phone call away. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 12 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2009

    Bathroom Toilet Repair

    We had a leaking toilette and waterworks was there quickly, and out in less than an hour! Great service, and all the parts required. When we did not know what to do, Mike figured it out. Great job!

    Answer from pro:

    Dear Jason, Thank you very much for sharing your thoughts here on HomeStars. We really appreciate your review and your patronage. All the best to you and your family. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 12 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2009

    Rebuild Kitchen Stack

    What I thought was a leaking elbow joint on the kitchen sink drainage pipe in the basement turned out to be a completely broken vent pipe well above the suspect elbow joint. Michael showed me the problem and I immediately started contemplating the bill (cut open wall to access vent pipe, cut pipe, replace pipe, yada yada yada). Michael was great. He gave me the worse case scenario and pricing, but told me if all went well, he could probably get it done for less. Well, it turned out to be a big job and Michael did his best to keep it simple to keep the costs down. During the process, we had some good chats, told some good stories, and found out we had some things in common. In the end, the repair was not cheap, but neither was the workmanship. Michael did a fantastic job and the kitchen stack looks like it will last another 50 years! You get what you pay for. I paid for a professional job and that is what I got. Hopefully I don't need plumber anytime soon but if I do, Michael is the man I will call.

    Answer from pro:

    Dear Harold, We always catch and fix the culprit plumbing problem. There’s no pipe smarter than us. I really enjoyed our chat while I was working. I appreciate the company because I’m always able to educate the customer and it’s always entertaining for me. Thank you very kindly for sharing your review here on HomeStars. It would be my pleasure to serve you anytime in the future even if you move up north. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 7 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2009

    Fix Washroom leak

    The guys who work here are quite intent on getting the job done are really nice and cheerful about it too. Makes a world of difference. Plus they do a good clean job.

    Answer from pro:

    Dear Friends at Ernescliff, Thank you very much for sharing your compliments at HomeStars. We have been servicing your plumbing needs for over 10 years now and your loyalty really means a lot to us. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 7 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2009

    Repair 2 bathroom faucets

    Mike repaired 2 bathroom faucets. He had to come back for a free service call to finish the job. We were very satisfied with his hard work and honesty about the problem.

    Answer from pro:

    Dear John and family, I’ve been working for you and your family for so long, when I come by it feels like my second home. Thank you very much for sharing your thoughts, we really appreciate your continued loyalty. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 7 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Aug 2009

    toilet and fridge issues

    We have had many plumbers work in our homes over the years. I was very pleased with the work Michael did for us recently. He went above and beyond, even vaccuming and cleaning under our fridge. He was polite, knowledgeable and fair. When I called in to make the appontment, the lady answering the phone was polite and effiecient, making booking the appointments easy. I will definitely tell my family and friends to have Waterworks help them with their plumbing needs.

    Answer from pro:

    Dear Wanda, Thank you very much for your kind words. It was really enjoyable working in your home. I hope all our clients are as nice as you. We like to leave a home as clean if not cleaner then when we walked in. Michael Yuffa and staff, The Water Works Plumbing Inc.

    Reply created 7 Aug 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2009

    kitchen faucet replacement

    Our kitchen faucet had almost no water pressure. Another plumber had come out and not been able to improve it (and then put the faucet on backwards!!)and we were left with a dribble of water to wash pots and pans in. Waterworks came out ontime, and we now have full pressure running water again!! I feel like I have rejoined the 21st century. Service was prompt, courteous, we were give options of actions and costs, so I always knew how much I would be spending before work was started.

    Answer from pro:

    Hi Mrs Fowler, you made my day when I saw the smile on your face when we turned the new faucet on and saw the full water pressure!Thank you for choosing us today.You made us smile as well! Best to you,your family and your new addition. Michael Yuffa,The Water Works Plumbing Inc.

    Reply created 4 Aug 2009
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