Canadian Rooter

Rating: 4.9 out of 5

Canadian Rooter reviews (904)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2015

    water pipe upgrade

    i would like to thank Naz and his crew for a thorough and efficient job. From beginning to end, the water pipe upgrade at my property was done perfectly. They worked hard all day to replace a 1/2" galvanized pipe for a 3/4" copper pipe and avoided to come inside my home as much as possible. At the end of the day, they repaired and cleaned up the area they were working on .The area was left in better conditions than before. I highly recommend Public Plumbers. They are your best solution to your plumbing and drain problems. Thank you again for a very professional service.

    Answer from pro:

    Dear Jonathan! Thank YOU for taking the time to write us a review. It is wonderful to hear that Naz and our team are delivering excellence on the field and always remaining considerate of our clients and their property. We sincerely thank you for your recommendation. All the best from Public Plumbing!

    Reply created 7 Jul 2015
  • Review from Richard
    Rating: 5 out of 5
    Review left on 5 Jul 2015

    water service

    Would highly recommend Naz and his crew. We had a water service put in that turned out to be a very difficult job. They went above and beyond our expectations and was handled with great care and consideration from start to finish. Thank you!

    Answer from pro:

    Hello Richard! Thank you for taking the time to leave us a review. We are pleased to hear that Naz has gone above and beyond to ensure the job is done right the first time! Thank you as well for your recommendation to friends and family!

    Reply created 6 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2015

    New water service and backwater valve

    If you are looking for plumbing experts look no further these guys are the best. Naz and his team are true professionals who understand how to deliver an outstanding customer experience. From the estimate visit to the final cleanup work was meticulous and site left as it was. Timelines were always met and communication was excellent. Good value for the difficult work. Would definitely use Public plumbing for all future needs.

    Answer from pro:

    Dear Doug! Thank you for such a kind review of our team and services! We coach all our staff to provide the best customer service and work quality and Naz is a great example, he will definitely be hearing about your generous remarks and we thank you for referring your neighbour Richard as well. Please keep us in mind for the future!

    Reply created 6 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2015

    Fixed burst pipe. Installed additional shutoff valve.

    I had a pipe burst over the winter and needed a long term solution as this was the second time in 10 years. The pipe leads outside to my hose bib. Public sent over Nick to assess and give me a quote. I booked him a week later and he did a great job finding the break, fixing it and installing an additional shutoff valve that will allow me drain the pipe properly before winter set ins. He was prompt, professional, laid down tarps, and cleaned up when he was done. I was very pleased with the whole transaction. Would recommend.

    Answer from pro:

    Dear Frank, thank you for your review and for choosing to go ahead with us! We are glad to have corrected your issue for you and happy to hear that Nick delivered his best and that we have your recommendation. We thank you for your business!

    Reply created 2 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2015

    Humming noise in the wall

    Vlad came to our house to fix a humming noise in the wall when one of the toilets were flushed. He quickly found the issue and gave us an estimate for the fix. He fixed the problem and also replaced a couple of broken pieces. He was professional and polite.

    Answer from pro:

    Dear Arezoo, thank you for taking the time to write a review! We are happy to hear that your issue was resolved quickly and hope that you will keep us in mind if you encounter any future problems. Pleasure working with you!

    Reply created 2 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2015

    Maintenance of the back water valve

    Public Plumbing did a lot a work in my house over the last two-three years, including replacing the water main, installing a floor drain in the basement and a back water valve. This time they came to do the maintenance of the back water valve. As always, Public Plumbing did a highly professional job from the moment they answered my call to cleaning up after they finish the work. I want to emphasise here that each time Public Plumbing came to my house the quality of their work went beyond my expectation. I can't say the same about all companies highly ranked on Home Star. But Public Plumbing is highly ranked and deserved to be so. Thanks for your great work.

    Answer from pro:

    Dear Mathieu, we value your loyalty and we thank you kindly for such a nice review! We do our utmost in providing the best customer service and quality of work in order to be the best out there and we're beyond pleased to hear that we've exceeded your expectations. We thank you for your recommendation to others, Mathieu, and hope that you have a great week!

    Reply created 29 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2015

    Clogged Pipe

    I called Public Plumbing to unclog a stubborn clog that was there for months. They scheduled an appt between 12pm and 3pm, Nick showed up at 230pm and went to work. He assessed the problem, told me the price and had everything done and working properly. I am VERY PLEASED with the Public Plumbing and there attention to detail and explaining everything, THANKS NICK!!!

    Answer from pro:

    Dear Tom, thanks for taking the time to write a review! Nick will be pleased to hear your remarks and we will make sure we continue to be thorough in all that we do. We thank you again!

    Reply created 25 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jun 2015

    Kitchen Drain Blockage

    Courteous phone service and prompt appt. booking. Problem caused by poor original plumbing design when home built. Nick and Terry did amazing work in identifying the problem and solving/fixing a potentially very messy and costly situation at a reasonable price. Well done!

    Answer from pro:

    Dear Walt! Thank you so much for your kind and prompt review. We are very glad that Terry and Nick were able to help you out last week and we appreciate the kind remarks for the office staff as well. Please take care!

    Reply created 23 Jun 2015
  • Review from Cathy
    Rating: 5 out of 5
    Review left on 11 Jun 2015

    Plumbing Repairs

    We had a broken pipe under the sink, and also needed the outside garden tap replaced. My initial conversation with the office was courteous and the process was very well explained. Phil is the plumber that was sent, and he's a superstar. Everything was done as explained, no surprises. A very pleasant and courteous gentleman ! Don't let him go ! I'd definitely use this company again and recommend them !

    Answer from pro:

    Dear CM! Thank you, thank you and thank you for getting back to us so quickly! We are very happy to hear that all the issues were fixed and Phil provided you with exceptional customer service. We are very lucky to have such a wonderful team! Thank you again for your business and we look forward to hearing from you in the future for any other plumbing projects!

    Reply created 12 Jun 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 11 Jun 2015

    plumbing

    My toilets were leaking and I got new supply lines and new toilet parts. The plumber was courteous, knowledgeable and efficient. I was able to get an appointment very quickly!

    Answer from pro:

    Dear Nik, we are pleased to hear that you were satisfied with our services and that your plumbing is in good order. We appreciate your recommendation to family and friends. Take care!

    Reply created 11 Jun 2015
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