Canadian Rooter

Rating: 4.9 out of 5

Canadian Rooter reviews (904)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2014

    Kitchen sink clogged

    The clogged drain in my kitchen was quickly fixed by a very prompt and professional service technician. The site was clean after the work was done. I will definitely call again for future plumbing repairs.

    Answer from pro:

    Dear Marcy! Thank you for taking the time and providing us with a review. We are very pleased to hear that our technician was able to complete the assignment as per your standards. We we hope to hear from you in the future! Best wishes and thank you for your business!

    Reply created 14 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Dec 2014

    Basement - install back flow valve, install sump pump, remove original clay waste pipes - replace with PVC piping. Upstairs - remove old toilet, install new toilet

    No hesitation in recommending Public Plumbing. Naz (Supervisor) was very thorough in his analysis of my plumbing (waste water) system to ensure the proper work would be completed so that my problems were solved. Adjectives I would use to describe Public Plumbings work/staff would be: trustful, reasonable, friendly and hard working. Finally, I think important to highlight that they are very diligent to minimize the impact of their work on your property - very clean workers! Thanks!

    Answer from pro:

    Dear Joe! Thank you very much for taking the time and providing us with an honest and straight forward feedback. We greatly appreciate your opinion and will ensure that we use your adjectives in our coaching with Naz and congratulate him on his amazing customer service. Thank you for choosing Public Plumbing!

    Reply created 9 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Nov 2014

    installation of sump pump & back-up valve

    Arrived on time;work done quickly and efficiently,cleaned up after so no mess remained.Walter and men were polite and helpful.I did not compare prices so i hope I was not over-charged.

    Answer from pro:

    Dear Bernice! Thank you for taking the time and providing us with a quick review about your experience. We coach our team to be punctual, efficient, polite and helpful on a regular basis. In terms of the pricing, we are in line with the rest of the reputable companies and always try to do a little something better for our clients. Thank you for your business Bernice!

    Reply created 1 Dec 2014
  • Review from Roman Neiman
    Rating: 5 out of 5
    Review left on 27 Nov 2014

    Main Drain re-pape

    Public Plumbing was recommend to me by a friend who had used their services in the past and was very satisfied with there costumer service and work. After hiring Public Plumbing to re-pipe under ground drain and install back water valves I was very impress with there unique approach. Naz the supervisor and his team arrived on time, explained me the process and outlined the cost in detail which was very reasonable compare to other companies. The job was done in a very professional way, Naz kept me up to date with the progress and when the job was completed, Public Plumbing team restored everything to its original state " clean and tidy". I would recommend Public Plumbing to anyone who is looking for a professional and reliable plumbing company. Thank you Naz and the team

    Answer from pro:

    Dear Roman! Thank you for taking your friend's advice and contacting Public Plumbing. We strive to be #1 within our field of work by providing everything that you have listed above. Our staff are coached and trained on a regular basis in terms of their knowledge and customer service. We thank you for choosing us and please keep us in mind for any other projects!

    Reply created 1 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2014

    Back Water Valve & Sump Pump

    The cost for the work was exactly as quoted and was completed on schedule. Great care was taken to protect the interior & exterior of our home. We were very pleased with the quality of workmanship and professionalism. We have scheduled another project with Public Plumbing next year based on our positive experience with the work done to date Request a quote 101262024 0.7 0.1575 24 0.7165 0.6614 0.4724 0.2362 0.1575 0.655 0.42

    Answer from pro:

    Dear Ron! Thanks for taking the time and sharing your experience with us. We do our best to stay within the pricing of our reputable competitors, and try our best to differentiate by providing exceptional customer service and excellent work quality. We coach our team to take care of our clients properties both inside and out, as if they were their own. Very pleased to hear that they do as coached. Your feedback is very important to us for training and development. We appreciate your honesty. Thank you!

    Reply created 1 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2014

    Lead pipe and sewage pipe replacementrepalcement

    I have a great plumber who does not do drain work. He highly recommended Naz. The original request was to replace the lead water pipe coming into our house, and to install a backwater valve in the sewage pipe. Naz put a camera down the old clay tile sewage pipe, which is probably 60 years old. He showed us how badly cracked it was, and full of roots. He advised us to replace it, as it was in danger of collapsing. This extra work affected his schedule, and he deferred some other jobs so his crew could stay on with us. Within 3 days, the trench was dug out outside, the furniture and broadloom were moved out of the way, a hole was dug in our basement floor, the pipes were replaced, the valve installed, the floor hole repaired, the city inspection was done, the hole in the yard filled in and all broadloom and furniture moved back into place. And, my rebate form filled out. We also asked Naz if he could replace a downspout that had blown off in a windstorm, and he got that done as well. This was a much bigger job than anticipated, but we would be have been in for a lot of grief had it not been done. I am beyond thrilled with the service and quality of work.

    Answer from pro:

    Dear Judy! Thank you for taking the time and providing us with a review. We do our best to ensure we can work out the best schedule for our clients in terms of work to be done. We do our best to ensure projects are done quickly, correctly and neatly, without any major interruptions to your schedule. We are glad to hear that Naz went above and beyond in his duties. Thank you for choosing us!

    Reply created 1 Dec 2014
  • Review from Sheila
    Rating: 5 out of 5
    Review left on 26 Nov 2014

    Back Water Valve Installation

    Naz , the supervisor came to my home on time. With expert advice, he explained my options. He got the necessary permit and arranged for the inspections. He filled out my rebate form. All I had to do was sign! It was a more difficult job than expected as most back water valves are installed indoors but I couldn't do mine indoors as I had laminate flooring over the access spot and I didn't want to remove it. His crew arrived on time and tried to find the location on the lawn with no success. Naz was going to refill the hole and not charge me but he asked if he could try closer to the house at an additional fee of $400 for another's day's work. I agreed. The crew found the spot, put in the valve, replaced the earth, tamped the ground and bagged the excess earth and stored it under my deck to put back in the spring when the ground settles despite not having to do this. Naz was happy it all worked out and said he wasn't going to charge the extra $400. Who does that? I generally don't hug tradespeople who come to do jobs but I hugged Naz. He didn't collect the deposit until the job was done. He drew diagrams to explain everything. As a senior I have dealt with many companies over the years but never had one so honest, caring and professional. Use this company!!!

    Answer from pro:

    Dear Sheila! Thank you for choosing Public Plumbing to complete your project. With the amount of plumbing companies out there, we are very great full for your business. It is also very nice to hear that our team impressed you that much. We strive to provide exceptional customer service when we are out in the field and are glad to hear that our team does just that and more. Thank you for your business Sheila!

    Reply created 1 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2014

    Down Spout/Drain

    Public Plumbing was very knowledgable and professional in handling the repair of my down spout. They took great care digging up & replacing the pipes they were thorough and meticulous in their clean up afterwards. I was impressed with their work ethic.

    Answer from pro:

    Dear Rose! Thank you for taking the time and providing us with feedback about the project we worked on at your home. We coach out team on a regular basis to treat our clients property as if it were their own. We are very pleased to hear that we were able to impress you with our work ethics. Thank you for your business Rose! *** Rose, we have been trying to contact you for some time now to confirm some information. Please give our office a call at 416-556-5658. Thank you.

    Reply created 23 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2014

    Bathroom Renovation

    2 showers were completely renovated, as well as 3 toilets, 1 laundry faucet. Andy and his team were very professional with the project being completed on time. Our showers look amazing, we were very impressed.

    Answer from pro:

    Dear Wayne! Thak you for choosing Public Plumbing to help you renovate your bathrooms! With a lot of choices out there, we are delighted that we were able to complete the project in due time and leave you with a good impression. Please keep us in mind in the future! Thank you for your business!

    Reply created 17 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2014

    Clogged Drain

    We had a clogged drain that was causing water to overflow in our office. Public Plumbing came over promptly and fixed the issue very quick and was very courteous. Highly recommend.

    Answer from pro:

    Dear Mark! Thank you for taking a moment and providing us with a review about your experience. We strive our best to attend to all emergency situations as quick as possible in order to save you the un necessary problems. Please keep us in mind if you are ever stuck with a plumbing problem in the future. Thank you for your business!

    Reply created 17 Nov 2014