Canadian Rooter

Rating: 4.9 out of 5

Canadian Rooter reviews (904)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 Mar 2013

    Inhome sewer backup remediation and repair.

    We engaged Public Plumbing on a few occasions to fix plumbing-related issues at our east-Mississauga home -- including a serious, in-home sewer back situation that occurred in our basement. Service Technician Mike Dunn expertly diagnosed the cause of the problem, and informed us of options and associated costs available to address the problem. P.P.'s specialized sewer repair crew undertook the repair and remedial work that was required, and completed it in a timely fashion and with minimal disturbance (at least, minimal as possible given the severity of the situation) to the household. Both Mike Dunn and his team were easy to work with, knowledgeable, respectful of our home, thorough and professional. They cleaned up the work site afterwards and did not over-charge for the work. Effective work and expertise does cost money, sometimes more than we want it to, but it's worth it in the long run. Based on our experience with Public Plumbing, we have no problem recommending them to any homeowner looking for a reliable, responsible, fair, and competent plumbing services provider. Thanks again Public Plumbing!

    Answer from pro:

    YEAH! Now thats what we talking about! Happy Easter to all our valued customers.

    Reply created 1 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2013

    Toilet clogged by bottle

    Mike did an amazing job in getting a bottle flushed down the toilet removed! It was a tough block, that took a while to remove, instead of giving up and saying we needed to get a new toilet he took his time and managed to free the Clog. Great service, fair price. Would recommend Mike and Public Plumbing to anyone.

    Answer from pro:

    Hi, great story of success! Kudos to Mike. Please remember us in the future.

    Reply created 27 Mar 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2013

    Kitchen sink drainage problem

    Mike has come to our house in a very short notice and delivered an excellent service by first showing us what the problem was and then resolving it by unclogging the big pipes that goes out to the main sewer by using the camera and the big motorized snake. I would highly recommend Mike and Public Plumbing to anybody.

    Answer from pro:

    Hi. Thank You for choosing Public Plumbing for your kitchen drainage problem and for taking the time to review our service. We appreciate YOU!

    Reply created 18 Mar 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Feb 2013

    PLUMBING

    My experince with Public Plumbing has been fantastic. I have had the please of working with them on two different projects. One project involved waterproofing my basement and most recently I had my trap replaced. In both cases the team at Pub lic Plumbing completed the work in an efficient and professional manner and the price was great. I recommend Public Plumbing to all of my friends and family.

    Answer from pro:

    Dear Mike, Thank You for your kind words. We aim to please and these reviews strengthen our commitment to you, our valued customer.

    Reply created 13 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2013

    replace pipe and drain in basement

    The basement drain was overflowing and I called a few drain places but Public Plumbing was able to come by right away to deal with the problem. He was very professional and showed us exactly what the issue was. Hegave us a reasonable price for the job and it was completed the next day. We will definitely be using their services in the future.

    Answer from pro:

    Thank You for encouraging our efforts by taking the time to review us. It was our pleasure working for you and we look forward to seeing you again.

    Reply created 13 Feb 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jan 2013

    backwater valve

    I was most impressed with phone conversation with Mike (he was willing to give rough quote and some detailed explanation over the phone) and agreed for him to visit us same day and give us a quote for this service. On this visit, Mike thoroughly explained to us what he and his crew would need to do. He was courteous, and the job was done the next day. He and crew were on time, polite, and careful to not damage surroundings of the work area. The 2 gentlemen actually doing the job even waited around for the inspector to ok it, then cemented in the area same day. Later that day, Mike came in to check what they had done. The job was done quickly, tidily, and at a very comparable price to other estimates we had gotten. I would definitely use this company again and would also recommend them to family or friends. Thank you Mike. It was your manner on the phone that made us feel comfortable about using a company who we just picked out of the phone book.

    Answer from pro:

    Dear Margaret, Thank You for the glittering review on the service provided. Customer service is at the top of our list and we are pleased to have been able to exceed expectations. We value your business!

    Reply created 29 Jan 2013
  • Review from B
    Rating: 5 out of 5
    Review left on 5 Dec 2012

    repair/replacement of water line to house

    Our experience with Public Plumbing was terrific. We had a water line leak in the delivery pipe in 100ft distance between city pipe and our house.We had previously hired another contractor who replaced a small section and assured us things would be fine.They were not, and a second leak & flood developed. Naz to the rescue! He told us we had been swindled and explained why & how he would replace the pipe in it's entire length, do minimal damage to the lawn ,not disrupt the foundation wall or concrete walkway,and protect our interior finishes. Naz was very patient and informative.His crew was early,hardworking,couteous and tidy. It was a big job, done in a very prompt ,efficient and neat manner. Our experience was very positive,and we would not hesitate to recommend this company.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2012

    It's-a-Them! Public Plumbing!

    The guys at Public Plumbing (pointing at you Naz, Alexei and Andrey), were great! They showed that the best plumbers don’t always wear Red or Green, or have moustaches - reference to Mario and Luigi from Nintendo games ;-) They finished the job ahead of schedule and at a considerably better price than their competition. They arrived on time every day and kept the work area clean and tidy at all times. They were open and honestly answered all our questions. If anyone is in a bind, they can trust Public Plumbing not to take advantage of the situation. Thank you! (MS)²
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2012

    Diagnosis and repair of hot water in toilet, hot and cold water through cold taps, etc.

    Had an issue with hot water out of cold taps, cold water from hot, and hot water in the toilet. Had to replace a canister in the shower faucet. Fast response, diagnosed and resolved issue quickly, friendly staff. Everything works perfect now. Wish I had called sooner :) Definitely will use again.

    Answer from pro:

    Dear Jason! Thank you for taking the time and providing us with your feedback about the service you received from our technician! We appreciate your business and value your opinion. We strive to be # 1 within our industry in both customer service and work quality. it is a pleasure to hear that our team works to that expectation. Thank you for your time again and we are looking forward to helping you resolve any plumbing issue in the future!

    Reply created 3 Oct 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2012

    Scarborough Flood Backflow Valve

    We had the sewage flood on July 15th and on Aug 10th the basement started to flood again. I stood on the drain for over half an hour. We called Mike at Public Plumbing and he came over, did a camera inspection of the drain while my neighbours and I questioned him about every little thing we saw in there. He explained everthing in great detail. We got a permit on Monday and Tuesday the backflow valve was done. The plumbers were very polite, covered everything with tarps, covered their shoes and did a clean neat job. I would recommend them to anyone. In fact I have. Thanks Mike J&J

    Answer from pro:

    Dear Dorothy! Thank you do much for taking the time and writing a review about the service we provided to you. Most of the time, plumbing calls are not good calls, most of the time the client is in distress and needs immediate assistance. We try our best to make every call a priority and always put the needs of the client first. Our staff are very knowledgeable and are always encouraged to explain their steps along the way, this way you as a client are aware of what the problem is and what's the best way to deal with it. It is a pleasure to hear that our team worked diligently, with respect towards you as a client and your property. Thank you for keeping us in mind and recommending us to your friends and family. We appreciate your business and thank you for being a part of our growing family!

    Reply created 6 Sep 2012
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