The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2014

    Complete Home Duct Cleaning

    After going thru renovations including sanding the floors in the entire house, we realized there was dust everywhere. My husband told me we would have to find a duct cleaning company to come in and clean all the ducts so that we could have a safer breathing environment for us and our baby. I started off by doing some internet searching and came across the Duct Cleaning Specialists. I looked at their reviews in great depth before deciding to pick up the phone to call. Getting thru on the phone was a bit challenging but once I did, an appointment was made for Paul to come out to the house. My husband was there to meet Paul and an assistant. Over the next four hours, they did a complete job making sure to protect the home and cleaning up any mess that they made. My husband was very impressed with Paul's professionalism and eagerness to do a superb job. This caught my husband off guard because during our renos we realized not everyone has a good work ethic. It was refreshing to deal with Paul and his level of professionalism. We were so thrilled by his services that we've already told our close family and friends looking to clean their ducts, where to go! Thank you so much Paul & team.

    Answer from pro:

    Hi Kathy, this review was a pleasure to read. I am glad you and your husband were happy with the work performed, and the thoroughness of the job we do. Because we are just a small company, in high demand, it can be a bit difficult to get a hold of us on the 1st phone call, so we really appreciate your patience and glad you waited for us to get back to you... So for those people reading this, we also appreciate your patience if we don't answer right away, but in the end, you won't be disappointed :) Thanks again Kathy, and if we can be of any help or service, please keep us in mind. All the best, Paul

    Reply created 3 Jun 2014
  • Review from Sadaf in Oakville
    Rating: 5 out of 5
    Review left on 31 May 2014

    Duct Cleaning

    We hired Duct Cleaning Specialists based on their reviews on Homestars. We were very pleased with their service. The team that arrived (Nick and Adrian) were punctual, polite and professional. They got to work right away - given the size of the home, the project took a few hours to complete. They were very thorough and I was satisfied with the work at the end. Thanks very much for getting the job done right!!

    Answer from pro:

    Hi Sadaf. Thanks for sharing your experience with us here on HomeStars. I am glad you were happy with our work and if we can be of any help in the future, keep us in mind. All the best, Paul

    Reply created 3 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2014

    duct cleaning

    Workers (Mark & Jonathan) came promptly at 9:00 a.m. After introducing themselves they clearly outlined everything that they were going to do. I was very pleased that they kept me in the loop throughout the project. They also took extra care to not damage anything and even placed a drop cloth on the hallway floor and stairs. Furthermore, they were concerned about our safety and reminded us to not walk on the drop cloths for fear of our slipping and falling. I appreciated their taking pictures prior to starting the duct cleaning and again at the end so that I could actually see the difference. Thank you.

    Answer from pro:

    Hi Rosalia, thanks for sharing your experience with us. I am glad you were happy with the work the guys did. On a side note, since this review was written, there was an issue with a chipping of the cupboard that may have been caused by the guys. Keep me posted and we will have that rectified for you and cover any charges. In the meantime, thanks again for your business, and if there is anything else you need help with regarding your HVAC system, please keep us in mind. All the best, Paul

    Reply created 3 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2014

    Duct Cleaning

    Paul, The service, speed and capabilities are unmatched across businesses of all types. I am going to recommend The Duct Cleaning Specialists to all of my friends and family. If anybody is reading this please take my word that this is the company you are looking for. Unbelievable.

    Answer from pro:

    Hi Tyler. It was a pleasure meeting you. Glad you were happy with the work we performed, cleaning out the exhaust vents that have never been done before. It was a bit of a challenge, but glad we were able to get everything cleaned out, as it had never been done since day 1. Hope you were able to get the caulking done, and if not, give us a call and I can send a crew down to help assist with that. If there is anything else we can be of help or service with in the future, please keep us in mind. All the best, Paul

    Reply created 3 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2014

    Duct and Dryer Vent Cleaning

    The team that arrived were very polite and professional throughout the entire job. They explained everything that would be done very clearly. I have an older home where some of the vents are painted over, they explained what they would have to do to remove them and listened to my concerns. Without my knowing it they phoned the owner and decided not to remove those vents and gave me a discount....very pleased with the service. Thanks guys...

    Answer from pro:

    Hi Sue, thanks for taking the time to share about your experience with us. Glad you were happy with your decision to have us in for the cleaning project. Thanks again for your business, and if we can be of any help or service in the future, please keep us in mind. All the best, Paul.

    Reply created 3 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 May 2014

    duct cleaning

    I found The Duct Specialists from on Home stars...loved that they had a 10 out of 10 consistently, and they lived up to their reputation...Nick and Adrian were very professional. We have two furnaces and two air conditioners, they took their time and did a totally thorough job. thanks

    Answer from pro:

    Hi Shelly, thanks for taking the time to share about your experience with us. Glad you were happy with your decision to have us in for the cleaning project, and we lived up to our reputation. Thanks again for your business, and if we can be of any help or service in the future, please keep us in mind. All the best, Paul.

    Reply created 27 May 2014
  • Review from Lea
    Rating: 5 out of 5
    Review left on 23 May 2014

    Duct Cleaning

    Hi Paul. Just wanted to let you know I'm so glad I contacted you for our duct cleaning. Hasn't been done in many years and wow what a difference. Your team took the time and and care, covering all the other vents in the house while working on each one (my husband was very happy)!! No mess left by the technicians and they treated our home like theirs - even took their shoes off at the front door. WOW. Would definitely recommend The Duct Cleaning Specialists highly. Kudos to you and your staff!!

    Answer from pro:

    Hi Lea, thanks for letting us (and the world) know you were happy with our work. I am glad that everything went well and noticed all the little things we do to keep the home protected. Thanks again for your business, and if we can be of any help or service in the future, please give us a call. All the best, Paul

    Reply created 27 May 2014
  • Review from Customer of The Duct Cleaning Specialists
    Rating: 5 out of 5
    Review left on 21 May 2014

    Duct cleaning

    Chris and Mark were very polite and helpful in explaining what needed to get done. They were effecient and careful working in our home. Our ducts and ventilation system was dirty and we were preparing and cleaning the home before moving in, and the guys did a great job. They even took some photos of the ducts and registers that were dirty, before and after pics. Quite amazing. Very satisfied and would recommend them.

    Answer from pro:

    Hi Rob, thanks for sharing about your experience with us here on HomeStars. Glad you were happy with our services. Thanks again for your business and if we can be of any help or service in the future, please keep us in mind. All the best, Paul

    Reply created 23 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 May 2014

    Air Duct Cleaning

    Nick and Adrian attended from The Duct Cleaning Specialists on May 20, 2014. They were professional, thorough, neat, and addressed all of our concerns. We have no hesitation in recommending The Duct Cleaning Specialists, and would contact them again.

    Answer from pro:

    Hey Melissa, it was a pleasure meeting you. Thanks for taking the time to share your experience with us here on HomeStars. Glad you were happy with the work Nick & Adrian performed. Thanks again for your business and if we can be of any help or service in the future, please keep us in mind. All the best, Paul

    Reply created 23 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 May 2014

    Duct Clean

    This company really approves themselves as #1 in GTA. I was totally satisfied with their move-in duct cleaning service. The communications were perfect throughout. The owner Paul was very professional on my first call. He followed up by email before the service and even called me up during the service to check the work. The actual service was provided by Jonathan and Mark. These two great guys were friendly and patiently explained the steps and resolved my concerns. They also reduced the price as the house was not as dirty as expected (not like other companies confusing you to pay more for unnecessary work). They also set out next service time in 5-7 years (again! not like some duct cleaning companies telling you do this twice a year). I was so impressed by their way of communications, their honest work and their faithful advises. Thank you guys! You are highly recommended.

    Answer from pro:

    Hi Victor, thanks for sharing about your experience with us here on HomeStars, definitely appreciate the kind comments. Glad you were happy with our services. Thanks again for your business and if we can be of any help or service in the future, please keep us in mind. All the best, Paul

    Reply created 23 May 2014