The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2014

    Duct Cleaning

    We had our ducts and dryer vents cleaned today. Very well done with excellent explanations. Really appreciated the comment that should have the ducts cleaned every 5 yrs not annually.

    Answer from pro:

    Hi Paul (nice name) Thanks for sharing about your experience with us. Glad you were happy with the work the guys performed. Having the system cleaned every 5-7 years when done properly to begin with is what most people may do. If people do it sooner, that's up to their own doing, but it should be checked out to make sure cleaning is needed if sooner than that. Thanks again for choosing us, appreciate the business, if we can be of any help or service down the road, please keep us in mind. Have a good day. Paul

    Reply created 23 Apr 2014
  • Review from cool
    Rating: 5 out of 5
    Review left on 22 Apr 2014

    Duct Cleaning

    I was blown away! Paul and John did an amazing job. He took the time to show us photos of what he found and what the previous company had left behind. OMG! To think that other companies even claim to be duct cleaners!! Paul is a true professional and you can tell that he takes great pride in what he does. He was very meticulous and made sure everything was done perfectly. He answered our questions, was thorough and respectful of my home and I truly can say that I have found my cleaners for life. I highly recommend this company without hesitation. Thank you Paul and John.

    Answer from pro:

    Hi Maria. It was a pleasure meeting you the other day. Thanks for sharing your experience with us on HomeStars. I am glad we were able to get the entire system cleaned out properly, and now you won't have to worry about this for a while. Look forward to being your "duct cleaner for life" :) Thanks again for putting your trust In us to get the work done. All the best, Paul

    Reply created 23 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2014

    Duct Cleaning

    Commendable service by this company which I would strongly recommend to anyone wanting to do this type of work. Chris and Matt were punctual and excellent in performing their task in a very efficient and polite manner. Will definitely bring them back next time.

    Answer from pro:

    Hi Charles, thanks for sharing about your experience with us and leaving us a great rating here on HomeStars. I am glad that you were happy with our services and if we can be of any help or service down the road, please keep us in mind. All the best, Paul

    Reply created 22 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Apr 2014

    Duct Cleaning

    Fantastic, professional service. Courteous, quick and very thorough. Even came back the day after to replace a duct pipe that wasn't up to code. Would recommend to anyone and will use annually for sure!

    Answer from pro:

    Thanks for the review. Glad you were happy with our service. Typically the furnace, AC & dryer should have annual check-ups, but duct cleaning is a service that may not be necessary for another 5-7 years. We look forward to being of service. Thanks again for your business and time to share a review of our work. All the best, Paul

    Reply created 21 Apr 2014
  • Review from Dave
    Rating: 5 out of 5
    Review left on 19 Apr 2014

    duct cleaning

    We have done some recent significant renovations on our home that we had purchased less than 3 years ago. We felt that with all the drywall work and large brick fireplace removal that we had done it would be wise to have the ducts cleaned. We did our research and read many reviews and decided to call TDCS to do our home. Paul and Chris showed up on schedule as promised. They removed their shoes and proceeded to the furnace room. They cut a large access opening in the main duct and did their inspection. To our surprise they advised that the duct system was clean and did not require their services at this time. We told them we were anxious to get the ducts cleaned and sanitized but now that the ducts were actually clean we asked if they would do the sanitizing anyway. They did. I asked how much would this cost now that they didn't need to clean the ducts. Paul said $45.00 to cover their time and traval to whitby. We were very impressed with their honesty as they could have done an unnecessary cleaning and charged me the full amount and I would not have been the wiser. We told them that part of the reason for wanting the ducts cleaned was because my wife is currently suffering with some sort of breathing problem and wanted to eliminate one possible source of concern. Paul recommended a HEPA filter system and left us some brochures for information and future consideration. It was really nice to meet an honest contractor. I have already relayed our story to a few family and friends and will highly recommend TDCS to anyone looking for duct cleaning services.

    Answer from pro:

    Hey Dave, it was a pleasure meeting you and your wife the other day. Thanks for deciding to have us in for the project. With the amount of companies that advertise "Professional Duct Cleaning" were happy you decided on us. In your case, the cleaning wasn't necessary to be performed, so doing some minor touch-ups to the system, and with your Wife's issues, would rather you put the money towards better filtration for your home. Thanks again for taking the time to share about your experience with us here on HomeStars, and if we can be of any help or service down the road, please keep us in mind. Thanks as well for spreading the word out about our company to your friends and family. All the best, Paul

    Reply created 20 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Apr 2014

    Duct cleaning

    Great job very professional. Paul was very responsive and his crew was courteous and clean. He followed up the service with a call and when I mentioned that I would like a few extra plugs he delivered them the very next day. Customer service at its finest.

    Answer from pro:

    Hey David, thanks for taking the time to share about your experience with us here on HomeStars. I am glad that you were happy with the work from all of us and our quick action to rectify any issues. If we can be of any additional help or service down the road, keep us in mind. All the best, Paul

    Reply created 20 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2014

    duct cleaning

    I am very happy with the duct cleaning services from this company. Paul was patient with my questions, scheduled us in quickly and performed the job thoroughly, and also was very respectful in my home (e.g. no mess left behind, kept everything neat). Even after the job was done, I called Paul back to take a second look at one of my ducts, and he came back promptly without any hassles or questions asked. I would highly recommend this company!

    Answer from pro:

    Thanks for taking the time to share about your experience with us here on HomeStars. I am glad that you were happy with the work from all of us. Sometimes there are some jobs that don't run 100% smooth, and customer service & satisfaction is a huge part of our success, so coming back to rectify any issues is part of what we have to do, we just hope that the number of times we have to do this for our customers is very minimal lol. If we can be of any additional help or service down the road, keep us in mind. All the best, Paul

    Reply created 20 Apr 2014
  • Review from David Yee
    Rating: 5 out of 5
    Review left on 9 Apr 2014

    Duct Cleaning

    Excellent service from the moment I called Mariella to the time the guys completed the job. This company is courteous, prompt, respectful of your property and made time to answer any questions we had. Based on their recomemdation I have already scheduled a furnace blower and A/C coil cleaning - all in all I am a very happy camper - thanks to Paul and his great team !!!

    Answer from pro:

    Hey David, thanks for taking the time to share about your experience with us here on HomeStars. It was a pleasure meeting you today. I am glad that you were happy with the work from all of us. If we can be of any additional help or service down the road, keep us in mind. All the best, Paul

    Reply created 9 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2014

    Duct cleaning

    Paul was able to schedule us in quickly, which was appreciated. Service was thorough. They explained everything to us and took care not to make a mess. I've already recommended them to my in-laws.

    Answer from pro:

    Hi Gen, thanks for the review here and appreciate the referrals. We will take care of them as we did to you :) If we can be of any help or service down the road, keep us in mind. Thanks again for your business. All the best, Paul

    Reply created 9 Apr 2014
  • Review from Danix Cher
    Rating: 5 out of 5
    Review left on 7 Apr 2014

    Duct, Furnace & Dryer Cleaning

    Wonderful team with knowledgeable staff. Answered all questions professionally. Did everything with care and efficiency. Polite and friendly. Aimed to do more than promise. What more you can ask for? Highly recommend this company.

    Answer from pro:

    Hi Danix. It was a pleasure meeting the both of you. Glad you were happy with the work we performed. If there is anything else you need, please feel free to contact us. Thanks again for your business, it is greatly appreciated. All the best, Paul

    Reply created 9 Apr 2014
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