The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2013

    Duct Cleaning

    These guys were great. They showed up on time and explained everything thing they were going to do. They were friendly and courteous and professionalism. I have had my ducts cleaning from other companies but would strongly recommend this company.

    Answer from pro:

    We've done a lot of Mike's from Mississauga, so I'm not sure which one you are, but thanks for taking the time to share about your experience with us. Glad you were happy with our service and appreciate your confidence in recommending our company. All the best. Paul

    Reply created 16 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2013

    Duct Cleaning

    "I had Paul and Steve from the Duct Cleaning Specialists at my house this afternoon. The booking process was easy, they arrived on time, were very polite and professional. You can tell by the way they work that they take pride in what they do... they were fast, efficient and in the end, it was a job well done! My home now smells fresh and clean because they were able to get all the dust and dirt out of the air system. The premium they charged was very affordable given how much of a difference they made to the air quality in my home. I would highly recommend Paul and Steve and the Duct Cleaning Specialists! "

    Answer from pro:

    Hey Jessica. It was a pleasure meeting you. Thanks for the feedback and appreciate the comments. Glad you were happy with our service and that we were able to make a difference in the efficiency and cleanliness of your system. If we can be of any service down the road, please give me a call. Thanks again for your business and choosing us as your duct cleaning contractor. All the best, Paul

    Reply created 16 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2013

    Duct cleaning

    A good experience right from the initial phone call. When I was getting quotes they explained the process in an easy to understand manner. When the guys showed up to do the work. they were very polite. They even went out of their way to make sure my cats stayed in the house. Overall a great experience. Would gladly deal with them again.

    Answer from pro:

    Hi Sonya. Thanks for the review & feedback. Glad you were happy from start to finish with our services. If there is anything we can be of help or service with down the road, feel free to contact us. Thanks again for your business, it is greatly appreciated. All the best. Paul

    Reply created 16 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2013

    Duct cleaning, high-rise condo

    Mathew & Mark were very polite & professional. They arrived on time, did a great job, and answered all of my questions. I was able to keep on working, while they did their bit. I will be using this company again in the future.

    Answer from pro:

    Hey John. Thanks for the feedback. Appreciate you deciding to use our company and glad you were happy with our work today. I'll be sure to pass the compliments on to Mat & Mark as well. Thanks again for your business, it is greatly appreciated. Paul

    Reply created 14 May 2013
  • Review from Kevin Winik
    Rating: 5 out of 5
    Review left on 13 May 2013

    Full duct cleaning

    Great experience...the guys were able to come early. Highly communicative and explained everything. Friendly and fair...very satisfied with the work. Dust is noticeably reduced. Paid for the full package and they provided the steps to maintain annually. Happy customer!

    Answer from pro:

    Hi Kevin. Thanks for taking the time to share about your experience with us. Glad you were happy with our work and that it helped minimize the dust in your home. Keep on top of the maintenance for your system, and if we can be of any service or help, feel free to give us a call. Thanks again for your business, All the best. Paul

    Reply created 14 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2013

    duct, furnace, and dryer cleaning

    I was very impressed with these guys. Booking was super simple and painless, and they called the day before to re-confirm the appointment. They arrived 30 minutes late due to unexpected traffic, but phoned to let me know. As an apology for being late, without my prompting, they upgraded my service *and* offered me a discount. The whole time they were at my house, they were friendly and efficient. I was extremely pleased with the entire service from beginning to end.

    Answer from pro:

    Hey David, thanks for the feedback. Glad your experience with us from start to finish was a positive one and you were happy with the way we handled the "hiccup" with being late for the appointment. If there is anything we can be of help or service with down the road, feel free to give me a call or email. Thanks again for choosing us for the project, your business and trust is greatly appreciated. All the best, Paul

    Reply created 12 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2013

    Duct Cleaning

    I had them clean our ducts, furnace, A/C and dryer intake. They were professional and did a great job. They were early, friendly and very knowledgeable. Scheduling was also very easy. Would recommend and also use again.

    Answer from pro:

    Hi Andrea. Thanks for taking the time to write about your experience with us. Glad you were happy with the job and scheduling was simple. We look forward to serving you again when needed. All the best. Paul

    Reply created 9 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2013

    DUCT CLEANING

    I was a little hesitant when I contacted Duct Cleaning Specialists as it is hard to know which company is the best. After I set up the appointment their was a story in theToronto Star and they listed this company so I found out more about them and was very pleased that I went with them. Adrian and Mark came at the agreed upon time . They set up their equipment and were very professional, polite and courteous. They did all their work and left the house as clean as when they came. I have also noticed that I don't have as much dust on the furniture as I did before and the air quality is also better. I would highly recommend this company

    Answer from pro:

    Hi Jessie. Thanks for the review. There are so many companies to choose from, so we are honoured that you decided to give us a try. Glad you were happy with our service and if there is anything else we can be of help or service with down the road, please feel free to contact us. Thanks again for your business, it is greatly appreciated. Paul

    Reply created 9 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2013

    duct cleaning (incl furnace, dryer and ac coil

    I was in need of duct cleaning after some major renos and was contemplating which company to go with. I had many companies calling us at home with offers of duct cleaning for $149 with no charge for additional vents and free dryer vent cleaning but (not including the reconnecting) etc..But I ultimately decided to go with this company because they had such good reviews on Homestars and they guaranteed their work. A positive review and their customer's satisfaction is ultimately what they strive for. For myself all I want are cleaned ducts at a reasonable price and not get a headache having to deal with a company that is going to do a rushed or incomplete job. Mark and Adrian came by today in a timely manner, were very respectful of my property, explained what they were going to do and at the end I was very happy with their work. I would definitely recommend them to anyone that is going to get duct cleaning, but does not want to have to worry if the job was done properly. simple as that.

    Answer from pro:

    Hi Alex. Thanks for the detailed review about your experience with us. Appreciate the kind comments and I'll be sure to pass those along to Mark & Adrian as well. If your spending the money to have the system cleaned, regardless of what amount, you want to make sure the job is done properly. It takes time to do so, which is why we only book 3 jobs per crew per day so we are not in a rush to get to the next home and can spend the proper time to do a thorough cleaning. Thanks again for your business, and look forward to having you as a long term customer. All the best. Paul

    Reply created 9 May 2013
  • Review from Michelle
    Rating: 5 out of 5
    Review left on 1 May 2013

    Duct cleaning

    I have never written a review before but Paul and his crew are so stellar I had to recommend them. I first hired Paul based on his excellent Homestars review to clean my ducts post construction. He came on time, was exceptionally professional and respectful of my home, left the ducts in excellent shape and my home immaculate for the exact price he quoted me. He then offered his services to change my filters as needed which he did for a very low price, even leaving spare clean filters if I was inspired to change them myself at no cost. When I ran into issues with a poorly functioning air return, I called Paul for advice on who to call to camera the lines to see if they were blocked. Despite a very busy schedule, he offered to come the next night with his own HVAC duct camera to see if he could help. I didn't ask what it would cost because I was grateful he would come so quickly and I knew Paul would be fair. He and his team (Matt and Steve- both wonderful) showed up on time, with camera and vacuum in tow to clean up any mess, and they spent 45 minutes looking into all the return air ducts and discovering one main branch had become blocked with some stray builders insulation. Not only did they find the problem, they did it professionally, enthusiastically and then meticulously left every room as clean as they found it, vacuuming any dust as they went. I was thrilled with the result and very happy to pay whatever they asked. Paul then - in true form- refused any fee, saying he was happy to provide an ongoing customer with good customer service. Just absolutely above and beyond. There's a reason this company is the top rated company on this site. Paul and his crew have earned their rave reviews the hard, old fashioned way. Look no further.

    Answer from pro:

    Michelle. It was a pleasure seeing you and helping you out again. Thanks for a great review and glad that you were happy with our work. Hopefully the contractor was able to rectify the problems with you as well. Hope the sale of the home went well and keep us in mind for your new home. Anything you need, you know how to reach me. Thanks again. All the best. Paul

    Reply created 9 May 2013