The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Sep 2012

    duct cleaning, disinfecting, furnace and a/c cleaning, dryer and bathroom exhaust cleaning

    I purchased my 6 year old home nearly 3 years ago and had the floors refinished. Ever since the ducts hadn't been cleaned until now. The amount of dust collected in these vents were ridiculous. I never realized until now how important it was to get the job done. The process was thorough and I felt confident that the technicians knew what they were doing as they explained the steps. My friend recommended The Duct Cleaning Specialist after she had her home rebuilt. I would recommend this company to all my friends who own a home today for their professionalism and the thorough work they did this week. Thank you guys for a job well done!

    Answer from pro:

    Hi Antonio. Thank you very much for the kind comments. Glad you were happy with our work and Bessi's recommendation for us. I've let Mat & Ryan know as well, they appreciate the feedback to know that the hard work they do doesn't go un-noticed. If we can be of any help or service down the road, please feel free to contact us. Thanks again for taking the time to share about your experience with us. Your business is greatly appreciated. All the best. Paul

    Reply created 1 Oct 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2012

    Duct Cleaning

    I just finished an extensive reno, the contractor told me they had cleaned up but I have a 2 year old and wanted to make sure the a/c ducts were as clean as can be. I called this company and could not believe the amout of dust and debris they pulled out. I was very impressed, thanks Paul for a job well done, I will recommend your company in a heart beat.

    Answer from pro:

    Hey Eduardo, thank you for taking the time to write a review about your experience with us. Glad you were happy with our work. We appreciate any referrals you swing our way. If we can be of any help or service again feel free to contact us. All the best. Paul

    Reply created 26 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2012

    Duct Cleaning

    Matt and Nick at The Duct Cleaning Specialists cleaned our ducts yesterday and we are very happy with their work. They worked hard and long. Every duct was done with care and they didn't cut corners. We had our ducts cleaned several years ago by a different company - and there's a huge difference in the quality and honesty of work by The Duct Cleaning Specialists. They are very reasonable in their fee and they didn't try to upsell me anything. I recommend them to the highest degree!

    Answer from pro:

    Mark, thanks for taking the time to share your experience here. We take pride in our work, make sure we do the best possible job for our customers, and try to be one of the industry leaders. We do what needs to be done when it needs to be done and most importantly, we do it right. If there is anything down the road you need, feel free to contact me. We look forward to having you as a long term customer. All the best, Paul

    Reply created 26 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2012

    filter delivery

    Last year you guys cleaned our ducts and were so helpful and nice. This year, when I needed a new filter, I couldn't find one. I called you, and you offered to deliver them to my house asap! So helpful, and so much appreciated!!! Will be calling again soon! Thanks Paul!

    Answer from pro:

    Hey Alison, no problem on delivering the filters. Thanks for keeping us in mind for them, and glad you were again happy with your experience in dealing with us. Looking forward to being of service again when needed. Have a great day, all the best. Paul

    Reply created 24 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2012

    Duct Cleaning

    What GREAT service! Booked this company after reading the amazing reviews on Home Stars and going to The Duct Cleaning Specialists' informative website. I really liked that they are certified. Steve came to do the job. What a great guy - professional, knowledgeable, respectful and super-friendly. Explained what he was doing and showed me 30 years of build-up in the ducts. I love that clean thyme lemon scent that was used. Great service-oriented company. I highly recommend these guys!

    Answer from pro:

    Hi Lydia. Thank you for the kind words. We try to keep our website upto date and informative for the consumer. Whether you use our company or another, at least you have the proper information so you know what to expect so the job is done right, even if it is another company doing the work. Steve is a very hard working member of our "family" and he really does go above and beyond and do the best job possible, so we are really glad to have him.. Hes been a friend of mine since growing up so having that trust is good. Some "regular" employees may not "care" as much, but I will definatly pass the words of praise along to him. I know he secretly reads these reviews too so I'm sure he will see the posting as well. Thanks again for you business, we really appreciate it. Anything you need, give us a shout. Have a good rest of 2012. Paul

    Reply created 26 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Sep 2012

    duct cleaning

    We have the ducts cleaned to our SMALL bungalow today and Paul was an absolute pleasure to deal with. He was on time, professional, and showed me his work both visually and on camera every step of the way. Prior to his visit, I asked for a furnace cleaning on top of the duct cleaning, and after he arrived and inspected the furnace, he told me that the added cost of a furnace cleaning wasn't required. It's rare to find someone in the "trades" who is an honest professional. He even went to the extent of changing my humidifier and furnace filter at no extra cost, and asked for any constructive feedback and criticism before leaving. Paul was clear, more than fair, down to earth, and to put it plainly: he knows what he's doing.

    Answer from pro:

    Hey Costa, it was a pleasure meeting you the other day. Thanks for doing a review about your experience with us. Glad you were happy with your decision to have us perform the cleaning. Keeping you informed on the process is important, just so you know whats going on and how things are looking. You had the filters already so to take a few minutes to put those in for you was no problem. I always like to know what we can do to improve our business, but I am glad that in your instance, everything was great and there wasn't much more I could do, so that is very refreshing. Thanks again for your business, it is greatly appreciated. If there is anything else I can be of help or service with down the road, please feel free to contact me. All the best. Paul

    Reply created 23 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Sep 2012

    Duct Cleaning

    Its not often that I am impressed by companies.. Its even rarer that I write a review. Today I had my duct cleaned by "The Duct Cleaning Specalists". The individual that came to my house, Steve was a complete professional. He went above and beyond my expectations. He took the time to explain everything to me, and did a fantastic job. I am more than satisfied by the work that he did and would not hesitate to recomend to anyone this companies service. I initially found the company on this site. I figured the reviews were too good to be true, however, I was more than suprised by the superior work that was done. Thank you Steve and the Duct Cleaning Specialists.

    Answer from pro:

    Hi Trevor, thank you for taking the time to write a review, we really appreciate it. Glad you were more than satisfied with Steve's work and your experience in dealing with our company. Sometimes reviews are too good to be true, but in the end, companies that do make some up, will not live up to the standards people expect from what they have read, and real reviews will start to show.. Thanks again and if we can be of any help / service in the future, please feel free to contact me. All the best. Paul

    Reply created 21 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2012

    Duct, furnace, dryer cleaning

    In August I had the furnace, ducts and dryer cleaned by the Duct Cleaning Specialists. Outstanding service! Clear quote, good price, no hidden costs, accommodating scheduling, quality work.It was a pleasure to deal with Paul and the team who are really customer oriented. This company is an example to follow for all Canadian service providers.

    Answer from pro:

    Hi Virgin. It was a pleasure to meet you. Thanks for taking the time to write about your experience with us. I am glad you were happy with our work and that we were able to get your system running clean and efficient. Look forward to having you as a long term customer and keep the system maintained on a yearly basis. Thanks again for your business, it is greatly appreciated. All the best. Paul

    Reply created 14 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2012

    Duct, Dryer and Furnace cleaning

    I spoke with Paul who explained the services they provide and we set up an appointment. Paul called to confirm the appointment the day before. Matt and Ryan showed up on time the next day. Everything that was to be done was explained to me before the job started. They completed the job quickly, efficiently and professionally. I would not hesitate to recommend The Duct Cleaning Specialists and I will use them again.

    Answer from pro:

    Thanks for taking the time to write a review. We appreciate you taking the time to do so, and glad you were happy with our work and your decision to have us in the home to complete it. If you need any help or have questions relating to your system, feel free to contact us. Thanks again for your business, it is greatly appreciated. All the best, Paul

    Reply created 11 Sep 2012
  • Review from Michael Gouveia
    Rating: 5 out of 5
    Review left on 10 Sep 2012

    Duct cleaning

    This is the second time we used the duct cleaning specialists and both times we have been very pleased. Simply put, the guys do the job right and I would highly recommend them. p.s Paul, we met the first time you were here, but you dealt with my wife Melissa in Mississauga (britania/terryfox area). Thanks again!

    Answer from pro:

    Hi Mike, hope all is well. Thanks for doing a review for us. Glad you were happy with our service both times, and appreciate the continued business you give us. If there is anything else we can be of help or service with, feel free to give me a shout. Thanks again, we really appreciated it. All the best, Paul

    Reply created 11 Sep 2012
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