The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2012

    Dryer duct cleaning and duct inspection

    I called the Duct Cleaning Specialists for help with my dryer duct as my dryer has not been drying clothes very well and was caked with fluff. I also wanted to know if my vents needed to be cleaned. Steve cleaned the dryer duct and made sure that the exhaust vent was securely fastened to the dryer. He also replaced the air condition humidifier bypass removing the existing flimsy plastic tube that had a hole in it with a proper aluminium tube. Steve also inspected my vents and informed me to my delight that I did not need any vent cleaning at this time. I will certainly be calling them again in 2 years for saving me that cost. Paul also provided me with a discount due to some unexpected problems being able to come out earlier. Thanks Guys!

    Answer from pro:

    Hi Nurdin. Thanks for taking the time to share your experience on homestars Some jobs need to be done, some don't. But when they do, you want it done right, which is what we try and do. Glad you were happy with Steve's work and that we were able to do some minor touch ups to the system. Thanks again for your business and patience with us getting the work done. If we can be of any service or help down the road, feel free to let me know. All the best. Paul

    Reply created 10 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2012

    Duct Cleaning

    These guys are legit. After doing an inspection, Paul & Steve let me know that I had booked them a few unnecessary services (I'm a new homeowner; lots to learn), and walked me through the few services I did need and why I needed them. They work was over and above what I expected, and they were both friendly and professional.

    Answer from pro:

    Hey Taunya, thanks for writing a review about your experience with us. It was a pleasure meeting you. We always make sure the job makes sense to do, and in your case it didnt. A few things such as the A/C Coil, filter and humidifier pad were in need of cleaning or replacement, so glad we were able to get that done for you. If there is anything you need help or service with down the road, feel free to give me a call. Thanks again for the review and mostly for deciding to use our service in the beginning. All the best and congrats again on your new house. Paul

    Reply created 8 Sep 2012
  • Review from R. M. Asuro
    Rating: 5 out of 5
    Review left on 7 Sep 2012

    Duct Cleaning

    The Duct Cleaning Specialists did a great job with our air ducts...leaving the air quality much improved...and the house smelling of thyme. I highly recommend them. The job came exactly at quoted price.

    Answer from pro:

    Thanks for the review. Glad you were happy with our service and that there was no surprise on pricing. If there is anything we can be of help with down the road, don't hesitate to give me a call. Thanks again for your business, it is greatly appreciated. All the best. Paul

    Reply created 8 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2012

    duct, furnace, and ac coil, cleaning

    I found these guys on homestars; they were also advertising some discounts during the time. When I called the Duct Cleaning Specialists, I was struck by how professional and friendly Paul was. On the day we were supposed to have our ducts cleaned, Paul called in the morning to confirm the appointment. Steve was the person who came to actually clean. He was great! Professinal, friendly, and respectful of our space. He gave me some advice about other things too. I really appreciated it. Steve did a great job!

    Answer from pro:

    Hi Theresa, thanks for the kind words, i'll pass them along to Steve as well. Glad you were happy with our service and experience with us. We appreciate you taking the time to write this review, and look forward to being of service when needed. Have a wonderful rest of the year, Paul

    Reply created 8 Sep 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2012

    duct cleaning

    How awesome are these guys? First, they are in the 21st century, always available on email for those of you busy professionals trying to book an appointment. They answer questions in matter of minutes. They were 10 min late to the appointment and emailed to give me heads up. Who does that nowadays, seriously? Did the duct cleaning in the whole house in 2.5 hours, explained any chemicals that they plan to use, and the quality of the work is great. So, if you are gonna get your ducts cleaned, use them. I am left one satisfied customer.

    Answer from pro:

    Hi Olga, it was a pleasure meeting you today. Thanks for doing a review so promptly. As busy as we are, we try and respond to emails and messages timely, so having all the gadgets to keep up comes in handy. Glad you were happy with our service and although Benefect is not a chemical, it is important to let people know before we just apply it into the system. Thanks again for your business, and congratulations on the little baby on the way. All the best, and if there is anything we can be of service or help with down the road, feel free to contact me. Paul.

    Reply created 29 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Aug 2012

    Dryer Vent Cleaning

    Being the manager of a multi-unit apartment building, I know how crucial it is that the dryer vents are always kept clean and lint-free; in the past, various service people have come in and after servicing said everything is fine, the vents are clear now. Finally, the condition got to the point that I didn't believe the vents were really clear; I knew I had to call in someone I could really trust, so after reading all the excellent reviews for The Duct Cleaning Specialists, I had a really good feeling; I decided to call them, found that the pricing was quite reasonable, and scheduled a service visit. My decision could not have been better; from the moment that the service men walked into the laundry room, I knew the situation was in the best hands: from their personal and professional manner to the high quality of service they used in fully clearing not only the vents, but also the outtakes of the dryers, and providing me with not only photographs of the before and after but also footage of the cleaning, it was the best possible outcome and now I know for a fact that the vents are really clear; what a comfort! I cannot recommend The Duct Cleaning Specialists enough and have added them to my list of service professionals and contractors regularly on-call.

    Answer from pro:

    Thomas, thank you for the kind words and for taking the time to share your experience with us here on homestars. We try and do the most complete and thorough job possible, and after Mat's inspection, there was no way that this was done probably in the past 7 years as you've seen in the photos. The build up was incredible. Glad we were able to get the system cleaned out properly, installed new flex hose from the dryer units, and everything should work more efficient now. Thanks again for deciding on using our services in the beginning, and now you have seen first hand why people trust us and have written such good things about our company. Look forward to maintaining your units and having a long term relationship with you and your company. All the best. Paul

    Reply created 29 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Aug 2012

    Duct Cleaning

    We wanted our ducts clean after a major Reno. Find The Duct Cleaning Specialists on HomeStars. Steven came early and he was very friendly and professional. Did a great job. I would highly recommend them to my family and friends.

    Answer from pro:

    Thanks for doing a review for us. Glad you were another happy and satisfied customer of ours. I'll pass the words of praise on to Steve as well. If there is anything you need, you know how to reach us. Thanks again for your business, it is greatly appreciated. All the best, Paul

    Reply created 29 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2012

    dryer vent cleaning service

    Paul and his team were great. we used them to get our dryer vent cleaned. They came on time and did a great job. Will recommend them to anyone who wants to get their dryer vent cleaned.
  • Review from Zoran
    Rating: 5 out of 5
    Review left on 17 Aug 2012

    Duct Cleaning

    We recently had a duct cleaning done by Steve. He was on time, very friendly and knowledgeable. He was very thorough and detail in his cleaning. Also he replaced our humidifier filter. I would not hesitate to use Steve again and highly recommend him and the company to friends & neighbors. Job well done Steve!!!!!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2012

    Duct cleaning

    I went with this company after reading their reviews on Homestars and am very pleased with their work. They were friendly, on time, and offered to explain the process (without me even asking); our ducts have never looked better! Will recommend.

    Answer from pro:

    Thanks for the kind review. Glad you were happy with your decision to have us in your home to perform this project. If we can be of any other service for your HVAC system, feel free to contact us. All the best. Paul

    Reply created 21 Aug 2012
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