The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2012

    Duct Cleaning

    My wife and I just moved into our first home. We decided we would get our ducts cleaned because we have a baby coming along soon. Paul arrived at our house and the first thing he said was that they had been out in the neighbourhood before and the houses are relatively new so duct cleaning wouldn't be required he didn't want to charge me for something that didn't need to be done. He then proceeded to show me my duct work and furnace and verify that it indeed not need any cleaning. Not only was he completely honest and forthcoming, but also answered many questions and helped me understand how to clean and care for everything and on what services they provide that would help us keep our air, vents and furnace and a/c system in great condition...and only charged me $10 for his time and gas. Hard to find honest and trusting service providers these days...Duct Cleaning Specialists are TOP NOTCH. I will recommend to friends and call them in the future to have my furnace and a/c cleaned every year and the ducts cleaned when the time comes.

    Answer from pro:

    Wow, appreciate this review. I am glad you were happy with your experience with us and look forward to doing the yearly maintenance for your home. Let me know if there is anything else I can help you with. All the best and congrats again on your new place and baby arriving soon. Paul

    Reply created 24 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2012

    High velocity vents cleaning

    Very few companies can vacuum our ducts since our town home is located more than 100 ft from the street. Matt and Ryan brought in a portable unit and clean the return vents thoroughly. The dryer vent was also cleaned and vacuumed. Highly recommended, super job.

    Answer from pro:

    Hey Jamie. Thanks for taking the time to write a review. Glad you were happy with the work Mat & Ryan did yesterday. Your type of system you don't want to mess around with the supply side as it is all flexible ducting and you can't get any tools inside the 2" access to clean properly (which any certified company will tell you)All main ductwork to and from the furnace and the return ductwork throughout the home gets cleaned out, as well as the furnace, coils, etc. Your dryer set up was very unique as well, but having everything disconnected and cleaned out was done and glad you see the work involved in the cleaning process first hand. Thanks again for using our services, and if there is anything we can help with, call us. Looking forward to having you as a long term customer. Enjoy the summer. Paul

    Reply created 18 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2012

    Duct cleaning and more

    They came to clean the ducts and they fixed my air conditioning too. They were on time, very pleasant, clean and did a fantastic job. When they noticed a problem with the air conditioning, they called in another worker who worked on it for at least 40 minutes, fixed the problem at no additional cost. I would highly recommend this team!

    Answer from pro:

    Hi Tamara, thanks for the review about your experience with us. Glad you were happy with our work and that I was able to get the problem with your A/C (The blockage inside the drain pan of the coil, which made water leak substantially inside the furnace) properly rectified. You also had Atlas Care come in for the problem and they mentioned that I had fixed the problem, so good on them for not charging you the service call as they were in the area anyways, but you may consider using them for a maintenance plan (we offer one as well) Congrats again on your new place and if we can be of any service or help down the road, feel free to give us a call. Thanks again for your business, it is greatly appreciated. Paul

    Reply created 18 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2012

    Move in duct/furnace cleaning post Reno

    Moved into an older home in Davisville that was recently renovated. Home had not received a lot of TLC from the previous owners. The Duct Cleaning Specialists made things right after years of neglect. They showed up on time and did what was promised.in a professional fashion. Would highly reccommend. Randy Hughes

    Answer from pro:

    Hi randy, pleasure meeting you and your wife the other day. Thanks for the review and kind words. We appreciate the business and glad you were happy with our work. Congrats again on the new place, and if we can be of any help or service, dont hesitate to give us a call. All the best, have a wonderful summer. Paul

    Reply created 16 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2012

    Duct cleaning

    They did a great job at my home! Steve from the Duct Cleaning Specialists was courteous, polite, helpful and professional. They did a great job! I will definitely refer others to them.

    Answer from pro:

    Hi Paul, thanks for the kind words, i'll be sure to pass them on to Steve. Thanks again for your business, looking forward to serving you again in the future. Paul

    Reply created 16 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2012

    Duct work cleaning

    We had The Duct Cleaning Specialists clean the ductwork in our home. The crew was prompt, polite and efficient. They patiently explained the process and answered any queries with utmost courtesy. Left the house clean and smelling fresh. Will definitely call them back and highly recommend them.

    Answer from pro:

    Hi Leo. Thanks for taking the time to write a review. Glad you were happy with your decision to have us in to clean the ducts. If we can be of any service / help down the road, feel free to contact me. Have a good one. Paul

    Reply created 16 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jul 2012

    Duct Cleaning

    Great customer service. Paul came right at the appointed time (in fact he called the night before to remind us). The job was well done and on time and we got useful advice. As a courtesy, the dryer vent and the bathroom exhaust fans were cleaned. The charge was exactly what was quoted in the web-site. I wish all our dealings related to house maintenance were like this. We highly recommend this company.

    Answer from pro:

    Appreciate the kind words and for you taking the time to review our work. We enjoy doing what we do, and make it fun. Customer Service is the biggest aspect (other than a proper cleaning job of course) so we try and learn and improve on certain areas in order to put ourselves above the rest. So far it seems to be doing well, but obviously there is always room for improvement. Thanks again for your business, and if we can be of any service / help in the future please feel free to contact us. Have a great summer. Paul

    Reply created 11 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2012

    Duct Cleaning

    North York Women's Centre is a charitable organization providing resources and support to help women effect positive change in their lives. In 2010, we received a donation of storefront space and pro bono services for renovations. As anyone who has been involved in renovations knows, it is a messy endeavour. Like everything else, our ducts were filthy. Paul and the Duct Cleaning Specialists came to the rescue. They accommodated us by scheduling a time when there would be no disruption to our services. They were polite, efficient and, most importantly, did a fabulous job! Our ducts are now spotless and we have new filters to boot. Best of all, The Duct Cleaning Specialists provided their services pro bono, so that we could focus our limited resources on delivering programs. They also agreed to provide us with furnace filter maintenance at cost. A community-based business that truly cares about the local community! Thank you!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2012

    Duct cleaners.

    Found them online and called them. i liked the that they tried to accomodate my time and did, Gentleman who came to the house took the time to explain how it all worked and was very polite and cleaned everytingh up, i thought they were quite reasonable.

    Answer from pro:

    Hi Lucia, thanks for the review. Appreciate your business and looking forward to serving you again in teh near future. Feel free to contact me if we can be of any service or help. All the best. paul

    Reply created 9 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2012

    Duct Cleaning

    We had Paul come in from The Duct Cleaning Specialists, he did a wonderful job with cleaning our duct and helped with the problems we had. We had really old ducts and our furnace room was really dirty with dust and cobwebs, he made it look good as new our ducts were never better. We can smell the house healthier and he has made our house feel better. Paul did a wonderful job and I definatley recommend their service to anybody. Thanks Paul.

    Answer from pro:

    Hi Srini, thanks for the review. It was no wonder there was no airflow coming out of the vent in your bedroom. Me and you son spent about 45 minutes fishing a whole bunch of toys out of it, which i'm sure he showed you the bag full. It's also funny but sad that you had duct cleaning done prior, and they never bothered to do the job properly. Thats what you get with these low ball flyer companies. Most homeowners really have no idea if the job was done properly, so until someone points out or shows how its done, they just assume everything was cleaned. None the less, thanks for your business, glad you were happy with our work, and look forward to having you as a long term customer. Have a great summer, Paul

    Reply created 9 Jul 2012
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