The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Mar 2012

    Duct and Dryer Cleaning

    We called on Paul and his crew after moving into a new house and finding 20 years of dryer lint clogging our dryer. We booked them to come in and clean the ducts as well as the dryer. We had great service from the first phone call until the second visit from his crew. The first guy who came to check out the place noticed that our furnace had a strange setup and wanted to make sure he had a more experienced coworker come and check it out. The second guy showed up the next day and confirmed that the way it was setup meant the ducts did not need to be cleaned and in fact looked fine. They completed the dryer cleaning in short order and did not charge us for the investigation/not cleaning of the ducts, despite them still having spent the time at our place checking it out. We really appreciated the follow up call from Paul to make sure we were happy with everything, and have already recommended them to some friends.

    Answer from pro:

    Hey Mark, thanks for the kind words and detailed review. We really appreciate you taking the time to do so and give other potential clients the confidence in using our services. If there is anything we can be of service with, please feel free to give us a call. We look forward to doing it all again in a couple years. All the best. Paul

    Reply created 2 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2012

    Duct Cleaning

    After replacing my furnace (due to a small fire) I thought I should have the ducts cleaned to freshen up the whole system. I was stil nervous from the fire and I wasn't sure which company to trust my ducts to. After reading through many of the reviews here, and for other companies, I felt confident in choosing The Duct Cleaning Specialists. I appreciated Paul's knowledgeable and prompt replies when trying to arrive at a convenient time for me. The cleaner, Steve, arrived at the time arranged and took the time to answer my many questions, as well as the many questions of an inquisitive 4 year old. He explained everything he was going to do, then worked competently and efficiently. When he was finished he sealed all the holes neatly. Steve was very curtious and friendly. I would definately feel comfortable recommending this company to my mother or anyone else.

    Answer from pro:

    Thanks for taking the time to share your experience with us on homestars. I am glad you were happy with our service from start to finish. I'll pass the kind words on to Steve as well, he takes great pride in his work and appreciates when people notice the small things he does... Thanks again for your business, and we look forward to having you as a long term customer. All the best. Paul

    Reply created 2 Apr 2012
  • Review from Melissa Weber
    Rating: 5 out of 5
    Review left on 24 Mar 2012

    Duct Cleaning

    We just got our ducts cleaned by The Duct Cleaning Specialists and I had the pleasure of meeting Paul and his crew. Great service, very honest about what package we needed, and they were great to work with. Very highly recommend this company!! Thanks again Paul!

    Answer from pro:

    Hey Melissa, pleasure meeting you as well. Thanks for taking the time to write about your experience with us. Glad you appreciate our honesty and see first hand how we operate. If we can be of any service, please feel free to contact us. Thanks again, talk to you soon. Paul

    Reply created 25 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2012

    Duct Cleaning

    Great job and thanks for coming back to install those filters...just as you promised you will! Your service was great twice in one day- that's rare! Keep up with a great work and good luck!

    Answer from pro:

    Hey Duka, thanks for the kind comment and for taking the time to do so on homestars. Glad you were happy with our work and follow up service. Look forward to having you as a long term customer. All the best. Talk to you soon. Thanks again for your business, it is greatly appreciated. Paul

    Reply created 23 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Mar 2012

    Dryer Vent Clean Outs - On going, annual contract

    We have been extremely satisfied with the service received from the Duct Cleaning Specialists over the past 18 months. Always professional and courteous, they take the time to educate and inform us throughout the process. I feel they truly go above and beyond with their commitment to customer service. Whether it's a simple question deferred to them or the recent emergency of a bird in our vent - The Duct Cleaning Specialists always arrive in a timely manner and accomplish everything they say they will. As always, Physio FX Ltd. will happily continue to use the services of the Duct Cleaning Specialists and gladly recommend them to others.
  • Review from Sean
    Rating: 5 out of 5
    Review left on 17 Mar 2012

    Duct Cleaning

    Great Service. On time, and very easy to get a hold of on the phone. Took the time to show me the condition of ducts and provided above and beyond service. They took shoes off, laid tarps down, and provided proof of insurance and certification. Will be recommending the The Duct Cleaning Specialists to my family and friends. Thank you. Sean

    Answer from pro:

    Hey Sean, thanks for the kind comments and for taking the time to share about your experience with us... It was great meeting you and your giant dog, Wow.. lol... Glad you were happy with our service. It is very important to actually show people proof of insurance and certifications, because anyone can say or post anything on the internet, so people need to be careful who they hire and have in their home. Thanks again for your business, it is greatly appreciated, as well as any referrals that come out way... All the best and congrats again on the place.. Talk to you soon. Paul

    Reply created 19 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2012

    Duct Cleaning Service

    The Duct Cleaning Specialists were excellent. A very friendly staff arrived at my home and quickly assessed the situation. The work was completed in a timely manner and I would highly recommend them to my friends and family.

    Answer from pro:

    Hey Chris, thanks for the kind words. Glad you were happy with our service. Thanks again for your business, it is greatly appreciated. Paul

    Reply created 15 Mar 2012
  • Review from Nancy Boyce
    Rating: 5 out of 5
    Review left on 14 Mar 2012

    BASIC CLEANING SYSTEM

    Steve came from Duct Cleaning Specialists and did a great job of cleaning and explaining all the in takes and out takes. Steve didn't mind having a 85 lb. golden retriever watching his every move. Steve didn't mind explaining everything again when my husband arrived home. I would highly recommend Steve and Duct Cleaning Specialists. N. Boyce

    Answer from pro:

    Hey Nancy, thanks for taking the time to write a review about your recent experience with us. I'll defiantly pass the kind words along to Steve, he appreciates when people appreciate the work he does.. Glad you were happy with the results of our work, and look forward to the start of a long term business relationship with you and your family (and house) Thanks again for your business, it is greatly appreciated. We will also be donating $5 from this review to the Ontario March of Dimes as part of our charity donation program for March. Thank you.

    Reply created 15 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2012

    air duct inspection

    I fully expected that my ducts would need the full treatment because I had recently converted from an oil furnace to a gas one. The last duct cleaning had been 5+ years. However upon a thorough inspection Steve and Matt told me that all was fine. They vacuumed, installed air filter pads and made some recommendations. I was very impressed.

    Answer from pro:

    Hey Wendy, thanks for taking the time to write about your experience with us. Glad you were happy with our honesty as everyone else has been. Looking forward to having you as a long term customer and keeping your system and filters up to date. Feel free to contact us if we can be of any further service. All the best. Paul

    Reply created 12 Mar 2012
  • Review from HLAD
    Rating: 5 out of 5
    Review left on 11 Mar 2012

    Duct Cleaning in the house

    I decided to hire the Duct Cleaning Specialists based purly on the phenomenal number of positive reviews on this website. Well, I couldn't be more happier with the service delivered! Paul, the owner, exceeded my expectations. Paul values customers and understands what customer service is all about. He was right on time, extremly professional and courtious and treated my home as if it were his own! I have hired 4 other duct companies in the past and they were all nighmares. I never believed that good honest businessman existed anymore until I hired Paul. Paul inspected my heating and humidifier system and replaced all the filters! He even told me he would give me a reminder call in 6 months to replace the air filter and that he would even drop it off! Talk about first class service! I will not hesitate to hire Paul and his team again! I highly recommend them! They are truly the best in the business! I have recommended the Duct Cleaning Specialists to all my family and friends!
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