The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2012

    duct cleaning

    Fantastic job! Finally an honest company! I read the reviews but I am careful as some companys are dishonest about their credentials and back it up with fake reviews. However this was NOT the case with The Duct Cleaning Specialists. It is easy to see why Paul has won the award for the last 2 years. I expected to pay for the full system clean but Paul showed us that it was not necessary. They were efficient, courteous and knowledgeable. We will use them again and I highly recommend them. Thanks Paul and Matt! Frank U.

    Answer from pro:

    Hey Frank. Really appreciate the kind words.. Your review pretty much says its all.. People just need to be careful and do a bit of research to make sure there hiring the best company for the job, and that goes for any industry, not just duct cleaning. Glad that you were happy with our work, and look forward to being of service in a few years. Thanks again for your business, it was a pleasure meeting you and your wife.. Thanks for the drinks and for taking the time to hop on here and write about your experience with us.. All the best.. Paul

    Reply created 29 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2012

    Duct Cleaing

    My wife and I were soo happy to have Paul come over and clean out our ducts. We had just recently moved in to our townhouse and it was full of dust and debrie from when it was first constructed. Paul, was great that he really took the time to explain the whole process, and that he really did a through job. He didn't rush. We will def use his services again. Thanks Paul

    Answer from pro:

    Hey Paul (great name) it was a pleasure meeting you and your wife. Thanks for having me in your home and hired for the project. Glad you were happy with our work and we look forward to having you as a customer for many years to come. Thanks for taking the time to share your experiences with us on homestars. All the best. Paul

    Reply created 28 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2012

    Duct Cleaning

    I'm expecting a baby any day now and after 6 years of home renovations, I decided it would be a good idea to clean our ducts for this new arrival. I looked up reviews on homestars and decided to email Paul on Tuesday. He responded within 5 minutes of my email to offer next day service to me. I have never had such quick response to email from any similar service companies. They gave me a 2-hour arrival window (1-3) and Steve arrived within minutes of 1pm. He evaluated the needs of our house, given the impending arrival, and we agreed the full cleaning was in order. Steve was so concerned and wouldn't let me lift a finger (possibly worried about driving me to the hospital) to help him move furniture to better access the vents! He even made my dog's day by happily accepting the love maulings that my dog tends to dish out. Thanks Steve & Paul. I will definitely be recommending your service to my friends!

    Answer from pro:

    Hey Nadine, thank for this great review. Congrats again on your little one on the way. Steve is quite the character I must say, i'll be sure to pass along the kind words for him... Glad that you were more than happy with our service from start to finish, and that everything was cleaned out properly. Congrats again on everything, and keep us in mind if we can help with filter maintenance etc. Your business is greatly appreciated, have a wonderful day. Paul

    Reply created 27 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2012

    Duct Cleaning

    We have lived in the house for close to seven years and had never had the ducts cleaned. We did some renovations on the house last year and noticed a lot more dust in the house. Since the cleaning the house feels fresher with a lot less dust around. Paul and his team were courteous and very professional. We are moving into a larger home later this year and will no doubt use their services once again.

    Answer from pro:

    Hey Berto, it was a pleasure meeting your family. If your father is still looking for a job, we can use some help LOL... he was very helpful with us getting everything set up... Glad that you guys were happy with our work. I enjoyed cleaning your ductwork, as the amount of debris that was in there was really amazing. I showed your wife the before and after and she seemed quite impressed with the results... Thanks again for deciding on having us in your home to do the work, your business is appreciated. Thanks as well for taking the time to share your experience on homestars for others to read. All the best, talk soon. Paul

    Reply created 27 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jan 2012

    Duct Cleaning

    Paul, was great, came in and was very professional and offered great suggestions for alternatives for home products. Was not pushy, and was very clear to show you what he had done, upon completion. They def take the time to make sure everything is done properly, and they even use a camera to show you how much dirt is in the ducts. You would be amazed how much after just one clean can do. Def would recommend Paul and use him again.

    Answer from pro:

    Hey Kat, thanks for the review. Glad that you were happy with our work as always. Appreciate the kind comments and look forward to being of service again when needed. Your business is greatly appreciated. Have a good day. Paul

    Reply created 26 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jan 2012

    House Duct cleaning

    They were great! They were on time, friendly, nothing was a problem, they were tidy and respectful. In and Out and the place seems cleaner already! I'd recommend them without hesitation

    Answer from pro:

    Hi Jeannette, it was a pleasure meeting you the other day. Thanks for taking some time to share about your experience with us. Appreciate the kind comments and glad that we were able to properly get the system cleaned out for you. Look forward to maintaining a long lasting customer relationship with you, so thanks again for your business, it is greatly appreciated. Have a good one.. Paul

    Reply created 26 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2012

    Duct cleaning and service

    Good Honest people. Very thorough in showing me what needed to be done and answered all our questions. Made sure we did not have any other questions or concerns. Will for sure use again next year.

    Answer from pro:

    Hey Lorne, thanks for writing a review about your experience with us. Appreciate the kind words. Although we would love to come out again next year, there probably wouldn't be much to clean. Wait at least 3 to 5 years and chances are we probably would just need to do a return air system cleaning for you. Keep up to par on filter and humidifier maintenance, and you should be good to do. Thanks again for your business, it is greatly appreciated. Congrats as well on your new home. Be sure to give the other companies that were there doing work a review as well, I am sure they would appreciate it as much as we do. All the best, Paul

    Reply created 24 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jan 2012

    Duct cleaning

    Paul and Matt arrived early which is always a good thing. We were going to have a basic duct cleaning service since it was recommended by the home inspector which we did follow what was recommended by him. Once Paul took his time to investigate the system and found it was pretty clean and not needing any cleaning though maybe in a few years possibly and would credit my service call fee for when it gets much dirtier. Paul and Matt then took their time to manually do a manual cleaning in every vent plus adding a disinfectant I had in my house "no charge" with answering any questions we had. This kind of service is very unheard of to go out of they way that those two did. I'm incredibly satisfied on the way they do business. My Kids are too after finding a toy car in the vent he then followed Matt around waiting for more treasures to be found. I will very much recommend duct cleaning specialists to anyone that needs cleaning. Two thumbs up....

    Answer from pro:

    Hey Chris, it was a pleasure meeting you and your family today.. Thanks for taking the time to write about your experience with us... I am glad to read that you are happy with our work and honesty. Thats how we treat every customer. Some jobs need a cleaning, some don't. Most companies would be more than happy to show up, do a job (or somewhat of one) and take as much money regardless if the system would have benefited one or not. We don't operate that way, as you seen first hand. In a few years, give us a call, and we will have the system inspected and cleaned out. Looking forward to having you as a long term customer, so feel free to give us a call anytime we can be of service. All the best, Have a good one. Paul

    Reply created 21 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2012

    Duct Cleaning

    Steve & Matt showed up on time, were polite, courteous and professional. Even though I had signed up for the full cleaning at $220, they told me that I just needed a 'basic' cleaning which saved me $50! They were quick, efficient, showed me the inner workings of my furnace and could not have been more helpful. They literally just walked out the door and I am SO satisfied that I went to homestars.com to write this review. I will recommend the Duct Cleaning Specialists to all my homeowner clients and friends. Thanks again guys! Alex

    Answer from pro:

    Hey Alex, thanks for writing a review about your experience with us today. Glad that you were happy with our service, and that we were able to get everything cleaned out that was needed. If there is anything else we can be of service for, please feel free to give us a call. Your business is greatly appreciated. Thanks again. Paul

    Reply created 19 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2012

    duct cleaning

    Read the reviews and chose this company. Steve & Matt came in and assessed like the other reviews mentioned. Turned out I also saved money, on a service i was prepared for but didnt necessarily need. Top notch guys, Matt was vacuuming the carpet behind himself, something no other company i have ever seen or worked for in any construction trade has done! Very personable. Knowledgable and helpful. Will be getting my business again as long as I have ducts.

    Answer from pro:

    Hi Cal, thanks for taking the time to write about your experience with us. I'll pass the good words on to Mat & Steve. Glad you were happy and appreciate our honest business ethics and look forward to having you as a long term customer. Thanks again for the business, all the best in 2012... Paul

    Reply created 18 Jan 2012
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