The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2011

    Duct Cleaning Service

    Paul came to clean our ducts and did a great job! He was professional, courteous and cleaned up after himself. He paid special attention not to scratch anything with his equipment. He was also on time and our ducts look great now! Overall, I would recommend him to others based on cost, value and friendliness.

    Answer from pro:

    Hey Jim, thanks for taking the time to write about your experience with us on homestars. Appreciate the comments and glad you were happy with your decision to have us get the work done. All the best, Happy Holidays. Paul

    Reply created 22 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2011

    Clean duct work

    They did a very thorough job and the price was very reasonable. They explained all the services to me and actually talked me down from getting a more expensive service because they thought it would be a waste of my money. They told me what they were going to do and showed me what they were doing at every stage. Before leaving they even gave me simple recommendations of things I could do myself to help keep the system running clean. In one word - Professional.

    Answer from pro:

    Hi Maria, thank you for taking the time to write about your experience with us. As you know, before we do any job, regardless of what service you want, it doesn't always mean it is needed. We like to make our assessment and what would be more beneficial to have done, and don't just do the work for the sake of making a few extra bucks. We are looking forward to having you as a valued customer for many years, and that is why we are always honest and when the work is needed, we do it properly, for the most part :) Thanks again for your business, and have a wonderful holiday season. Paul

    Reply created 15 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2011

    Duct cleaning

    They came very promptly, told me exactly what type of service was needed (and what was not needed) worked efficiently, and because the only did what was actually needed, charged significantly less than other quotations we had been given.

    Answer from pro:

    Hi Chris, it was a pleasure meeting you, your wife, and your dog. Glad that you were happy with your decision to have us in your home. Upon the assessment, having new ductwork installed, the whole system did not need a complete cleaning. The return, as usually the case, was just a mess, as some of that was original ducting. Showing you on camera first hand you could see what was needed and what wasn't is what we do before every job. Not only are we sometimes cheaper than the competitors, they don't even bother to assess the job, they just show up and do the work (in most cases making the indoor environment worse) So those reading these reviews, keep that in mind. Thanks again for your business, it is greatly appreciated. Also appreciate you taking the time to share your experience on homestars. All the best. Paul

    Reply created 15 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2011

    Duct Cleaning

    I want to commend this company and especially, Steve - the technician who came to our home, for the excellent service they provide. I was able to obtain an appointment promptly, Steve arrived on time and proceeded to explain exactly what I needed. I have 2 small kids and he reassured me that my furnace and ductwork (which is old) was safe. He took the time to physically show me what the different components of our ducts looked like. Our furnace is in an unusual location and Steve went above and beyond by vacuuming the area surrounding the furnace and pointing out some issues with our roof. The job should have only taken 1 hr to do, but Steve stayed for several hour to ensure the job was done well yet charged the amount we agreed on. What a great experience!

    Answer from pro:

    Hi Danielle, thanks for taking the time to write about us on homestars. I will defiantly pass the message along to Steve. We are a tight knight group here, all family, so we take pride in our work in hopes to keep our company growing. We make sure to get the job done properly, and most importantly, whats needed. Every home is different, but we treat them with the utmost respect and try to do the best possible job. I am glad that you were happy with our service, and look forward to doing it all again when needed. Have a great holiday season. Paul

    Reply created 15 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2011

    Dryer Exhaust Cleaning

    Paul and Matt came to our house tonight to fix a venting problem with our dryer. They spent a great deal of time ensuring every last bit of lint was removed from the duct work. He even showed us the blockages on camera so we could see our problem first hand. He was personable, professional and extremely up front and honest. This was service at its best.

    Answer from pro:

    Hi Michelle, pleasure meeting you and your husband. Thanks for taking the time to write a review here on homestars about your experience with us. Appreciate the kind words and glad you were happy with our service. Happy holidays. Paul

    Reply created 21 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2011

    The Best Service Ever

    I had my ducts cleaned at least 4 years ago and with a new baby on the way and some minor renovations completed around the house, I thought it would be a good idea to get my ducts cleaned again. So I contacted a few cleaners who came by and reviewed our ducts, telling us they were filthy and quoted us ridiculously high prices. We found The Duct Cleaning Specialists online and decided to go with them because they were very professional, knowledgeable and NADCA certified. I wasn't entirely sure if I needed a full or minor cleaning (I didn't remember what I had done a few years back), so they said that they would come out to my home and assess the situation and let me know which option I needed. Upon their visit, they performed a thorough inspection and advised me that my ducts were actually ... really clean (other than a few dust balls) and that they wouldn't recommend any duct cleaning for at least a few more years since it would be a waste of money. They then began to clean out all of my vents of the few dust balls I had and sprayed the air return with a disinfectant. To my surprise, after their 30 minute visit, they didn't even want any money for the work they did perform. They were more concerned with saving me money and giving me helpful tips to make my ducts cleaner, than they were with taking my money. They were the most honest and professional company I have ever dealt with and would recommend them to anyone in a heartbeat. I know that I will definitely call them in the future (when my ducts are actually dirty).
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2011

    Duct Cleaning

    Paul and Matt came today and were so friendly and helpful. My house smells delightful and I can rest assured that the air my children and I are now breathing is clean and my system is up to date. I would highly recommend this company. I searched for a long time on-line for a duct cleaning company and saw that this company was consistently rated 10, 10, 10 and now I know why....The Duct Cleaning Specialists get a 10 all the way! thanks Paul
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2011

    duct cleaning

    Paul and his team are extremely honest and highly professional. Firstly they were very punctual and explained the entire process and procedures . Once they start checking with the video camera they advised me that duct cleaning was not necessarily as it was very clean and I should wait another 4 yrs to get one done. I was very happy to hear that as another company that I called couple of weeks back wanted to clean it for $400. I strongly recommend them.
  • Review from Christina Jackson
    Rating: 5 out of 5
    Review left on 8 Nov 2011

    Full duct cleaning

    The guys at Duct Cleaning Specialists were great! They called to let me know they would be early to the appointment, and when they showed up they were quick and friendly and extremely professional. I have a 3 month old baby and not only were they respectful of this, but they even went above and beyond in the cleanup where they could! I cannot recommend their services enough, I would not hesitate to call them again.

    Answer from pro:

    Hi Christina, Thank you for writing a review about your experience with us. Glad to read that you were happy and appreciate the work that we do... Have a wonderful holiday season. Paul

    Reply created 15 Nov 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2011

    Air Duct Cleaning

    Great experience, very professional and honest. Gave me an assesment and provided a fair price for the worh that was done. Paul is very friendly and has leadinf edge technology to get hings done right. He cares about being thorough and takes great pride in his work and work.

    Answer from pro:

    Hey Mike, thanks for taking the time to write a review for us here. Glad you appreciate your honesty, and when you do need your system cleaned, keep us in mind in a few years. We also try and keep ahead of the game with the tools and equipment to provide the best results in a home, glad you liked some of the toys we had. Have a good holiday season. Paul

    Reply created 9 Nov 2011
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