The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2010

    Duct Cleaning

    Needed to get my ducts cleaned in a older home in Toronto before we moved in. Found Paul here on Homestars.com. We are so happy we hired Paul to do this work for us. He was very polite and courtious, Answered all our questions. He went above and beyond. He explained the work before he started and he went through everything when he was done. I will definately recommend Paul to our neighbours, friends and family (actually I already did!) It was a pleasure to work with you Paul.

    Answer from pro:

    Hi Stefanie, thank you for providing a review on my service. It was a pleasure to meet you and Alex (a fellow homestar) I am glad your more than pleased with my work, and being an older home and never having the air ducts cleaned before, I am glad that I was called upon to get the job done properly. Don't take offense to this, but your home was filthy :) Although now you can safely eat off the ductwork if you would like, I am happy with the service, and appreciate your business. If I can be of any help down the road, please feel free to contact me. All the best and much continued success with your husband's business as well.

    Reply created 27 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2010

    Duct Cleaning

    this company is professional, courteous and extremely worth every penny. the service cleans from the furnace out, all the returns and all the vents. don't spend $99 - it's a total scam. Go with the professional

    Answer from pro:

    Thank you Gisele for this review and thank you more importantly for actually paying by VISA not in pennies. I got enough tools to carry around with me, last thing I need is a couple thousand pennies LOL. It was a pleasure to meet you and I am glad your happy with my service and realize these other $99 companies are a waste of time and money, thanks again for your business. See you in a couple years.

    Reply created 25 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2010

    Duct cleaning

    I was more than impressed and happy with the job Pual did. He was very concerned about doing the job right and went above the normal expectations. Inspire of the job requiring far more than the average amount of work, I was not charged more. He also made an extra trip to ensure the vent covers were attached properly. I wish all trades people were as concerned about their work as he is.

    Answer from pro:

    Hey Steve, thanks for this feedback. Some houses take longer to do, such as yours, because of the fact that the home was about 80+yrs old, never been done PROPERLY before, and the dust was just caked on the ductwork, it takes time to get the job done properly and thoroughly. Also, having the vents and screwes painted on over and over didnt help, i think it took me about 45 minutes alone to get them all off and sealed LOL. At the end of the day, the job is done properly, your happy, I'm happy, you gave me some extra work to do to add a couple bucks to the invoice, so it all works out and most importantly you will call me back in a couple years to do the work again. I'm not out in business to do customers once, do a poor job, squeeze as much money as I can, and never be heard from again. This is my business, this is my life, I take great pride and enjoy doing it. Thanks again for your business, all the best.

    Reply created 25 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2010

    Duct Cleaning

    We found Paul on Homestars.ca. After a few hiccups with scheduling, Paul arrived on a Sunday afternoon and was professional, friendly and more than willing to answer any questions and explain the process of the service to be completed. He takes pride in his work, ensuring happy and satisfied customers. His pricing is extremely fair, and had compensated us for the scheduling mix-up with a coffee chain gift card. Thank you Paul for your services, we can already notice a difference!

    Answer from pro:

    Hi Laura, thanks for this review. I am glad to see that this site is starting to become more and more useful and making customers aware of the good companies vs. the bad ones. I appreciate you deciding to go ahead with me and it was a pleasure meeting you and getting the job done properly. And it just goes to show that no company is perfect, not even mine, because I had to cancel on Laura for a previous appointment, which buggered up her day, so I came out on a Sunday so no more time off work was lost. I am glad shes happy with the Tim Hortons giftcard to make up for the inconvenience. Thanks again for your business, and I am happy you are pleased and notice the difference in your home with my cleaning. All the best.

    Reply created 25 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2010

    Duct Cleaning

    Paul arrived on time, he explained every step as he went along and he was neat and tidy. He even came back free of charge to look a problem we had with our furnance. I would recommend Paul and we will be getting him back for the next cleaning

    Answer from pro:

    Hi Dawn, thanks for taking time to provide some feedback on my service. I am glad your happy with my work and thanks for your recommendations. To come back to fix a small problem, which was just a leak from the hose not in the drain properly, which could have been my fault, took a couple minutes to fix, and I was there to drop off filters so theres no need to charge you extra. Thanks again for your business, it is greatly appreciated and I look forward to doing it all over again in a few years.

    Reply created 25 Oct 2010
  • Review from kladouceur
    Rating: 5 out of 5
    Review left on 22 Oct 2010

    Dryer Vent Cleaning

    I needed my dryer vent cleaned and through Homestars found Paul Hannah's, 'Duct Cleaning Specialists' business. Paul was everything that people said about him. He was timely, extremely thorough, explained everthing he was going to do, he recommended some improvements to my venting system and even installed a couple of parts which he did not charge me for over his quoted price. I am sure the job took him longer than most because of how full the vent was and the length of the vent but he still stuck to his initial quote. Thank you Paul for a job well done!

    Answer from pro:

    Hey Kelly, thanks for getting time to write this review. I am glad that I was able to get the job done and that you are more than happy with my work. If I can be of any service, please feel free to give me a call. Thanks again, your business is greatly appreciated. Paul

    Reply created 23 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2010

    Duct Cleaning

    Paul is a very nice man to do business with, very good at what he does,when you do not understand something he will answer all questions for you, and cleans up after him self . I would recommend him to any one. He knows his work well

    Answer from pro:

    Hey Susan, thanks for providing some feedback. As you know, I take great pride in my work, and glad that you are satisfied with my job. Thanks again for choosing me, and I look forward to doing it all again in a few years.

    Reply created 23 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2010

    Duct Cleaning

    Paul was a pleasure to deal with from start to finish. Super professional and did the job right. Very thorough made sure I knew everything he was doing. I've already recommended him to 2 other people and he just finished the job less that 8 hours ago.

    Answer from pro:

    Hey Andre, thanks for provide a review and for the 2 referrals. I am glad you are another satisfied customer. Glad that I was able to do the job right and clean all the dust as well as the remains of dead mice and pistachious out of your vents, that should have been cleaned out previously by another company that did the work. Now that your system is cleaned and able to perform more efficient, I look forward to keeping it maintained and have you as a valued customer for years to come. Thanks again for your business, it is greatly appreciated.

    Reply created 17 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Oct 2010

    Duct Cleaning

    Paul is the man to clean your ducts. I knew I needed this service yet was apprehensive in choosing the company to complete the task. His website is knowledgable and I liked that when I called, I was able to speak to him directly. He is diligent in doing the job right, as was seen in my home which had previously been cleaned yet Paul found magazines stuck in the ducts which the previous cleaner missed or ignored. He pointed these out and worked to resolve the obsticle found, happily. He prides himself on his service and knowledge and I was most happy with the results - properly cleaned ducts & friendly service. Well worth the money paid, unlike the cheaper services which do not "clean" the duct system properly.

    Answer from pro:

    Hy Phyllis, thanks for providing some feedback on my company and my service. As you know those interesting magazines which were from 1987, should have been cleaned out of your system as there was 2 cleanings done since that date. Not only that, there were not hook-up access points in the ductwork, so this tells me the companies previously were mickey mouse operations. I am glad that I was able to get the system cleaned properly and that you are happy with my work. If I can be of any service in the short future, please feel free to contact me. I look forward to doing it all over again in a few years. Thanks for your business.

    Reply created 14 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Oct 2010

    Five Bedroom House

    I live in Windsor and my daughter leases a house in North York and the house really needed the ducts cleaned prior to turning on the heat. I found this company online and noticed they are TSSA Certified, which tells me, the consumer, that this is a reputable company. On short notice they booked an appointment around my schedule, as I was driving my daughter back to Toronto after the Holiday and they did a great job. Very friendly, clean and through. I would highly recommend this company.

    Answer from pro:

    Hi Donalda, glad you made it home ok last night. Thanks for getting to a review so quickly. It is unfortunate that the landlord only agreed to pay to have the air ducts cleaned if it was his friends company, but with your daughters asthma and allergies, it would have probably made things worse, based on the reviews of that company your daughter showed me. Anyways, I am glad that I was able to accomodate you and get the job done properly. If there is anything else I can be of service too, please feel free to contact me. Thanks again for your business. Paul

    Reply created 14 Oct 2010