The Duct Cleaning Specialists

Rating: 5 out of 5

The Duct Cleaning Specialists reviews (1866)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Oct 2010

    Duct Cleaning

    The jury is out on how often to have your ductwork cleaned, but after too many years of ignoring the topic we contacted Paul at the Duct Cleaning Specialists. Not only did he do an amazing job, leaving the place absolutely spotless after he had finished, Paul took the time to point out a couple of things we hadn't spotted before (including the plastic covering on the return that had been there since we bought and installed it!) If you need your ductwork cleaning, Paul and the Duct Cleaning Specialists is the company for you!

    Answer from pro:

    Hi Ilze, it was a pleasure meeting you. Thank you for doing some feedback on my service. I am glad we were able to get the job done properly and that you were happy with the work I performed. Remember to change the filters regularly, which I will email you reminders, and do the air ducts again in a few years to keep the system as efficient as possible. Thanks again for your business, it is greatly appreciated.

    Reply created 12 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Oct 2010

    Duct cleaning

    Paul from The Duct Cleaning Specialists was great. Really enthusiastic, courteous and explained everything he was doing. So glad we called him in as the ducts in the house we just bought were really, really filthy, and he did an awesome job.

    Answer from pro:

    Hi Lara, thanks for getting time to provide a review. I am glad you are another satisfied customer. I really do enjoy my job, and love when I get to a customers house and they are just packed with dust and debris, as your home was. I am glad that I was able to get the job done properly, and look forward to doing it all again in a few years, and in the meantime, keeping proper maintenance on the furnace and humidifier. Thanks again for your business, it is greatly appreciated.

    Reply created 6 Oct 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Oct 2010

    Duct cleaning post renovation

    This was my first time using homestar to select a company to provide service to my new home. Wow - was Paul great! He is a total profession and very accomodating. We were finishing renovations on our house and Paul was to clean our ducts when the work was completed. However, like all renovations, timelines were pushed out and unfortunately we had to move our appointment with Paul three or four times. Never was this an issue. The work completed was terrific. Paul was able to clean in spots that past cleaners missed and gave us several recommendations to ensure better flow of air in our house. Paul is top notch in our books and we look forward to seeing him again in 2 - 3 years!

    Answer from pro:

    Hi Josh, thank yo ufor providing some feedback. Sometimes things happen and appointments have to be rescheduled, I've had to do it a few times with customers, some understanding, some, not so understanding. Fortunatly, we were finally able to get your home done, and do the job properly, as previous duct cleaning companies took MANY shortcuts with your home. I appreciate the kind words, and look foward to be of service again in a few years. Thanks again for choosing me, your business is greatly appreciated.

    Reply created 6 Oct 2010
  • Review from Matthew
    Rating: 5 out of 5
    Review left on 27 Sep 2010

    Duct Cleaning

    Paul arrived on time and completed the job in a professional and friendly manner. He explained every step of the process and followed up with a hand signed letter two days after the job was completed thanking us as customers. Thank YOU Paul, for a job well done! Not the cheapest that you will find but you get what you pay for, why skimp on something that is going to effect your health? We would not hesitate to recommend him to others.

    Answer from pro:

    Hey Matt. Thank you for taking the time to provide some feedback on my service. I am pleased that you are happy with my work and follow up letter. If I can be of any service down the road, please feel free to contact me. Thanks again for your business, it is greatly appreciated.

    Reply created 27 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Sep 2010

    Duct & Furnace cleaning

    It was a pleasure having Paul provide his Duct and Furnace cleaning services. He was prompt at responding to my initial inquiry and scheduling an agreeable date for the cleaning. He was very thorough, took pride in his work and his customer service is outstanding. I'll remain a loyal customer for as long as he's in business...may that be a very long time!

    Answer from pro:

    Hi Michelle, thanks for this posting. I as well hope to be in business for a very very long time as well, and it will happen with great customers like yourself giving me the opportunity to provide my services. I am glad that you are satisfied with my work, and if I can be of any service down the road please feel free to contact me. Also, anyone reading this, if you have a dog and need them walked or a day care, visit www.furbaby.ca Thanks again.

    Reply created 27 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2010

    duct cleaning, dryer vent cleaning

    Paul was on time, polite, and friendly. He explained the duct cleaning process to me thoroughly before he began. He respected our home with his careful work. Paul even cleaned out my central vac dust bin and removed a defunct humidifier for no extra charge. He came back a week later to replace our dryer duct tube, and we weren't home because we had totally forgotten about the appointment! Always the gentlemen, Paul left a polite voicemenal, and when we rescheduled, he continued to provide exceptional service. I highly recommend his company to anyone, and we'll certainly be keeping him on the "to call" list for the future.

    Answer from pro:

    Hi Margaret, thanks for getting to a review and I appreciate the response you put up, pretty much sums it all up. I am glad that you are happy with my service, and hope to do it all again in a few years. Thanks again for your business, enjoy your new home. Paul

    Reply created 27 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Sep 2010

    Ducts and furnace cleaning

    I am very pleased with the job done, Paul was extremly careful to perform a perfect cleaning and to clean the dirty remained. He was very punctual and polite and he explained me everything. Thank you, Paul.

    Answer from pro:

    Hi Silvia, thanks for taking some time to provide some feedback. I am glad you are happy with my services and look forward to keeping it maintained on a yearly basis. Once again, thank you for your business, and congratulations on the purchase of your new home. Enjoy.

    Reply created 17 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2010

    cleaned dryer vents

    We just had our dryer duct cleaned by Paul yesterday. Paul knows his stuff and takes great pride in his work. He takes his time and doesn't cut any corners and explains everything he is doing. Excellent job all around! I highly recommend him.

    Answer from pro:

    Hi Adam, first of all, thank you again for using my service, this time for your dryer vent cleaning. As you know, I take great pride in my work, and cutting corners to save some time isn't my style. I am pleased that you are happy once again with my service, and if there is anything else I can help with, please feel free to contact me. Your business is greatly appreciated. Thank you.

    Reply created 15 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Sep 2010

    Duct and furnace cleaning

    Paul came in and cleaned the ducts and furnace in our house after a major renovation. He was very knowledge and did an excellent job - explaining everything he was doing. I would recommend Duct Cleaning Specialists to anyone looking to do this kind of work. Brilliant stuff.

    Answer from pro:

    Hi Dale, appreciate your comments. I am glad I was able to provide a proper and thorough cleaning. I will keep you posted on the recommended maintenance for your home, and look forward to doing a cleaning again in a few years. Thanks again for your business, and it was a pleasure meeting you.

    Reply created 9 Sep 2010
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Sep 2010

    Duct Cleaning

    I had no idea what to expect when I called Paul to have my ducts cleaned out. What I got was exceptional service (came within a few days of my first call) and a very neat, thorough job. Paul explained what he would be doing and left everything perfectly clean when he left. He even helped out with my humidifier (which I had no idea actually needed some regular maintenance!) and put up with a loud barking dog throughout the afternoon. I would highly recommend Paul to anyone looking for duct cleaning services. Thanks!

    Answer from pro:

    Hi Carolyn, thanks for doing a review. I appreciate you choosing me as your duct cleaning contractor, and am happy that I was able to provide a thorough job and help with the maintenance of your appliances. If I can be of any service from now until your next cleaning, please feel free to contact me. Thanks again for your business.

    Reply created 9 Sep 2010
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