The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jul 2019

    Ac repair

    I had Ryan in to fix my Ac after another company declined to work on my ac because they said they had never seen it before. Ryan was able to make the repair and I am super happy. Would highly recommend Ryan and his service to anyone.

    Answer from pro:

    Hey R.R. Thanks for the high recommendations, we sure enjoy Ryan too. I am positive you will be COOL for a long time to come.

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2019

    Heat tape

    Hot water tank Crack underneath kitchen sink Very thorough with everything and knowledgeable. Friendly easy to talk with

    Answer from pro:

    Hello Jacksenk696, we are thrilled that everything was taken care of for you. Thanks for sharing your experience with us. Have a great summer!

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jul 2019

    Hot water tank

    Needed a check up and a new part on my hot water tank. The plumber sent out was courteous, informative and thorough. He answered all my questions and was very helpful! Plus, now I have hot water!

    Answer from pro:

    Hi Drwho11, isnt Hot Water a glorious thing? So glad that we could restore it for you. Stay HOT this summer!

    Reply created 8 Aug 2019
  • Review from Lois Warren
    Rating: 5 out of 5
    Review left on 26 Jul 2019

    Frost free outside taps, new shutoff valve, 40 gal water heater

    Brakkas from Gentleman Plumbers showed up the day after my request for an estimate and throughly briefed me on what to expect. He worked tirelessly for the remainder of the day completing all projects undertaken. He was neat, friendly, courteous and very knowledgable. I am totally satisfied with his work, I strongly commend this company for it's great service in a time when good service is getting harder to find and they are at the top of my list for a wide variety of home services. Check out their website, you won't regret it. Thanks again Brakkas, you did a great job.

    Answer from pro:

    hello Lols in Calgary, Thanks for the glowing report and your strong recommendations. We believe in doing things the Gentlemen way including a high level of service. So glad you value that. Stay tuned for more home services coming to market in the coming year.

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 25 Jul 2019

    Toilet repair

    The service was great, staff member was knowledgeable and very friend. However I think your company is a complete rip off. $370 fee to remove a toilet is insane. It should be included in the $370 I paid for repair or few dollars more. You guys charged more to come out and lift the toilet then the actual repair. I wouldn’t recommend your company based on the overpriced service not the lack of good service.

    Answer from pro:

    Hello parmara92, we are sorry that we did not meet your expectations. We value your feedback and have sent your comments onto our management team. I am unable to find you in our records with the information provided here, but we would appreciate the opportunity to discuss this with you. Please reach out to Maria our customer service specialist at maria@thegentlemenplumbers.com. Thanks for taking the time to share your thoughts.

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2019

    Fridge water line install

    Well done, clean , competent and complete The job had been rebooked and was glad it was followed through this time

    Answer from pro:

    Hello safetysuecdn, so glad you were patient with us and got to enjoy our service. We do our best to ensure we get out in the time we promise, sometimes we have a flew emergencies to tend to along the way, so sorry that happened for you. Glad you have cold water from the fridge now to keep you cool all summer. Enjoy!

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jul 2019

    Bathroom faucets and kitchen sink faucet

    work was completed very efficiently and everything was explained to me during the process, very knowledgeable and professional

    Answer from pro:

    Hi barbarae06, we are thrilled that you were so happy with the service from the Gentlemen Plumbers. We hope you have a great summer turning on those faucets!

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2019

    Annual Inspection

    We love the Diamond Club! Thomas was great and efficiency fixed everything that needed work.

    Answer from pro:

    Hello krista.yuskow, we are so happy that you are a diamond club member. It make a world of difference to be preventative in plumbing repairs rather than reactive. You are one smart cookie! Enjoy your summer, we will see you again!

    Reply created 8 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2019

    Toilet valve and lever replacement

    Gave me various options for toilet repair and allowed me to chose. Good explanations about the problems with the toilet.

    Answer from pro:

    Hello Biblana.cujec, We sure take toilet education seriously here! Glad you had all the options to choose from and know a few more things about flushing now! Have a great summer.

    Reply created 8 Aug 2019
  • Review from Homeowner
    Rating: 5 out of 5
    Review left on 24 Jul 2019

    Hot water tank serviced and repaired.

    Hot water tank was serviced and repaired. I thought we’d have to buy a new tank and our technician could’ve easily sold us one, however he was very honest and told us it was not required at this time. The tech was very friendly, knowledgeable.

    Answer from pro:

    Hello Homeowner, we are so glad that you experienced a service call the Gentlemen way. We always work hard to let our clients know their options and give recommendations that are the right thing for them. Hope you stay in Hot Water for a long time to come!

    Reply created 8 Aug 2019
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