The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2019

    Gas BBQ Install

    Adam installed a port on my deck for a natural gas barbecue. He came fully prepared, and it was quick and easy. Also did a free home inspection which revealed some other things I need to consider. Very helpful.

    Answer from pro:

    Hello chrisofcanada. We are so glad that you are up and running for BBQ season. We are also pleased that you have some peace of mind knowing what to expect and watch for in your plumbing system. Adam and all of us at the Gentlemen Plumbers wish you happy grilling!!

    Reply created 4 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jul 2019

    toilet drain modification.

    All was good. Clean. Professional. Finished quickly. Actually as a result the hourly rate comes to about 200 CAD per hour.

    Answer from pro:

    Hi Marek.malac, thanks so much for taking a moment to write a review. We are glad that you found our service to be professional and a great experience. We offer our straight forward pricing as a fair way to ensure you know the price up front that doesn't change even if your technician would have taken twice the time on your toilet drain modifications. Glad it is working for you and that you are happy with your flushing capabilities now.

    Reply created 4 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jul 2019

    Sump, toilet replacement etc

    Kyle was very efficient and he took the time to explain everything to me. I would recommend him in the future.

    Answer from pro:

    Well thank you so much LB for writing in to let us know how Kyle was at your service appointment. We think Kyle is really good at helping people understand their system and what options they have too. Thanks for sharing!

    Reply created 4 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jul 2019

    Sump pump

    I needed a new sump pump as mine stopped working and had water in basement. Professional and thorough. Fees were reasonable. Options and work explained. Service was outstanding.

    Answer from pro:

    Hello jettyq5, we know how stressful a sump pump malfunction can be! We are so glad you are now back up and running for the rainy season so you can enjoy your summer. Thank you so much for taking the time to write in about your experience and the outstanding service. We will be sure to pass along your kudos to our tech and make his day! Thanks for sharing.

    Reply created 4 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jul 2019

    Sump pump replacement

    Dylan was efficient, professional and answered all of my questions. He was very respectful of my home.

    Answer from pro:

    Hello Karen, we are so glad your sump pump is functioning as it should once again. We are glad that Dylan was able to take such good care of your issues and your home. We sure appreciate you taking the time to write the review and will pass your kind words onto Dylan. Have a great summer!

    Reply created 4 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2019

    Plumbing repairs

    As usual the work was done well. Mike like other techs we’ve had previous, explained thoroughly what needed to be done and why. Their techs are very informative and courteous. You trust them to do the job right.

    Answer from pro:

    Hello srbzelyak, we sure value our long time customers! We know you have come to expect a lot from us and we work hard to deliver each and every time. Thanks for taking a moment to reach out and share that with us. Until next time good friend!

    Reply created 12 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2019

    Hot water tank

    Tech seemed very knowledgeable and skilled. Did a good job and was very clean, polite, and respectful.

    Answer from pro:

    Hi jasonleonartlehman, we are thrilled that you are once again enjoying worry free Hot Water. Thank you so much for taking the time to share your experience with us. We work hard to take care of customers the same way we want to be treated in our homes. We are glad it was a great service appointment. Enjoy your summer!

    Reply created 4 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2019

    Outside fawcet repair.

    Prompt and professional. The technician expertly repaired the work he was called for and made genuine recommendations for future consideration. At no time did he pressure that the recommended repairs be fixed immediately nor did he take on the repairs without authorization from us. The best experience in a long time and we will definitely call again for future work.

    Answer from pro:

    Hello Greg, we are so glad that your outside faucet is back up and working properly again. We are thrilled that you appreciate our educational approach to your plumbing system and being made aware of things to pay attention to. Thanks so much for sharing your experience and writing a review. We are happy that we could help you out! Have a wonderful summer.

    Reply created 4 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2019

    Complete plumbing lines clean out

    Arrived promptly, explanation and pricing was very clear and precise. Very professional and knowledgeable and no surprises .

    Answer from pro:

    Hello Coopercreek, thanks for taking a moment to share your experience with us. We are thrilled that you enjoyed your service with us. Thumbs up for a no surprise visit!

    Reply created 12 Jul 2019
  • Review from Customer of The Gentlemen Pros Plumbing, Heating & Electrical
    Rating: 5 out of 5
    Review left on 27 Jun 2019

    bathroom sink taps

    Phoned this company to have plumber come out. Alisha was awesome and had Nick out next morning. Nick came and was very knowledgeable and fixed the problem with the taps. He was extremely pleasant and helpful. He is definitely an asset to this company. I was impressed and it was a pleasure dealing with Nick and Alisha.

    Answer from pro:

    Hello Private User, thanks for taking a moment to write in about your experience with us. We really enjoy Nick and Alisha too and are so glad that they could take care of your taps in a timely manner. We hope you enjoy your taps for a long time to come!

    Reply created 4 Jul 2019
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