The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 18 Jun 2019

    Replace pipes/connection in basement.

    Work was good. Nice/polite but way to expensive. Was only here 90 minutes and it cost $660. A little excessive I’d say.

    Answer from pro:

    Hi Ddubie, thank you so much for reaching out to us! There are many costs associated with getting a highly professional plumber like Adam to your home. Some of these costs include hiring and training the most highly qualified technicians who are background checked and drug free, making sure we are available to answer the phones 24 hours a day, that our company is fully insured and that our technicians arrive at your home with a fully stocked vehicle with over 5000 parts to ensure that we can take care of virtually any problem. Other companies are not so prepared and need to run out to get parts (which they charge you for). We want you to feel confident that you are getting a trustworthy technician. We strive to provide the best customer service possible and are up front and honest with our client at all times. In this case, Adam would have arrived at your home and assessed the situation before determining the cost up front. He would have presented you with the price and asked you if you would like him to go ahead and get started. We do this so that you know all the costs up front and to ensure there are absolutely no surprises at the end of the job. We appreciate your feedback and should you like to discuss the pricing of this particular job, We would be more than happy to speak with you directly over the phone.

    Reply created 20 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2019

    bathroom faucett

    The Plumber came to look at the faucet and seen it needed to be replaced as it would continue to fall off. It was replaced with a new one

    Answer from pro:

    You shouldn't have any further trouble with the new faucet. Thank you for the great review, langgp!

    Reply created 19 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jun 2019

    Kitchen sink

    Great service, as always! Respectful and professional. Very competent and confident with work. Would definitely recommend to others!

    Answer from pro:

    Hi eloise01, thank you so much for the great review! We certainly appreciate the recommendation. If you have any further trouble with your sink, or anything else, please let us know. We hope you have a fantastic Summer and thank you again for your business!

    Reply created 19 Jun 2019
  • Review from M LeBuke
    Rating: 5 out of 5
    Review left on 17 Jun 2019

    Toilet tepair

    Excellent service ....thorough .. pleasant ...punctual ... knowledgeable...good price...clean and tidy...reliable... honest.... Good suggestions

    Answer from pro:

    Hi M L., thanks for the great review! We pride ourselves on embodying all of those traits and we love that it came across in our service. Thank you again for your business and we hope you have a fantastic Summer!

    Reply created 18 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2019

    Garbage disposal replacement

    Diagnosed problem, discussed the plan to make sure we were ok with it, went ABOVE AND BEYOND to check out electrical system when installing new disposal system. Went through the plumbing in the rest of the house to make sure there weren’t any brewing problems, didn’t make up problems, honestly found none.

    Answer from pro:

    Thank you very much for the great review, sayrak. We hope you enjoy the new garbage disposal! It was our pleasure to install it for you and to inspect your property. Sounds like you take pretty great care of it! If you have any questions or concerns, please do not hesitate to reach out to us. Thank you again for your business and have a wonderful Summer!

    Reply created 18 Jun 2019
  • Review from Rick Beynon
    Rating: 5 out of 5
    Review left on 17 Jun 2019

    Bathroom shower repair

    Replaced faulty valve with a new cartridge and did a physical inspection of all plumbing, including humidifier

    Answer from pro:

    Hi Rick B., thank you very much for the great review. You can always count on us to deliver value for the price, and that includes a complete home inspection (free of charge). Thanks again for your business and we wish you a fantastic Summer!

    Reply created 18 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2019

    Replace bathroom shower faucet

    A tedious job done with alacrity and good humor. Initially I had thought I could DYI the exchange of faucet cartridges but there were much larger issues with the faucet. Wound up getting a replacement and having to cut an access hole through my drywall to remove the failed valve and to replace it with a new one. Happy with the job. Thanks Mike!

    Answer from pro:

    Thank you very much for your wonderful review, cliffada. We'll be sure to let Mike know how impressed you are with his work! (it'll make his day for sure) We hope you are enjoying your new shower faucet. Thank you again for your business and we hope you have a fantastic Summer!

    Reply created 17 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jun 2019

    Kitchen taps replaced

    Polite and up front about the work being done. Informative, and have never questioned the quality of work being done. Thank you :)

    Answer from pro:

    Hi C, thank you for the fantastic review! We love that Walter made a great impression on you and we hope you are enjoying the new taps. If you have any questions or concerns, please let us know. Have a great Summer and thanks again for your business!

    Reply created 17 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jun 2019

    Bathroom sink, kitchen sink

    Quick and very efficient. Staff was knowledgeable and very thorough. Put my mind at ease knowing things were taken care properly.

    Answer from pro:

    Hi angieszmidt, thank you very much for taking the time to tell us how impressed you are with our service! There is nothing better than the relief that follows a job well done. Thank you again for your business and we look forward to working for you again. =)

    Reply created 17 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2019

    Bathtub clogged

    Excellent job and very nice guy.very good to communication with.any more problem i will call you again.

    Answer from pro:

    Thank you very much for your great review, aisomphongting. We appreciate you letting us know how impressed you are with Adam's service. If you have further trouble with your bathtub drain, please let us know. Have a great Summer and thank you again for your business!

    Reply created 14 Jun 2019