The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

Thank you very much for the great review, agoguen. Wayne is the absolute BEST and we are thrilled that you are impressed with his service.

Hi Cheryl, we're very happy that you loved our service this week and, also, that we were able to fix that leak for you before it potentially caused any major damage. If you have any questions or concerns regarding your plumbing, a friendly reminder that we are available 24 hours a day, 7 days a week (including weekends), so you can always count on us. Thank you again for your business and we hope you have a fantastic Summer!

Thank you so much for the great review, kelly.mcfarlane. You can always expect a courtesy call from us because we know that waiting around for a technician is nobody's idea of a fun time. This way, you can still go about your day without worry that we'll miss each other. We're really happy that you loved Dave's service and we'll be sure to let him know. Thank you again for your business! If you have any questions or concerns with your hot water tank, please let us know. Have a great Summer!

Hi Shirin, thank you for your review. We'll be sure to share your concerns with our management team. Should you have any further trouble with your kitchen faucet, please let us know. Thanks again for your business!

That's wonderful to hear, Richard M. Thank you very much for the great review. We are very happy that you are so impressed with the service our technician provided. If you have any further trouble with you kitchen sink, do not hesitate to give us a call. Thank you again for your business and have a fantastic Summer!

Hi Dave, thank you very much for sharing your concerns with us. First off, we would like to apologize that you had a negative experience with us last week. We always pride ourselves on delivering a quality customer service experience and we regret that was not achieved in this case. Our dispatch and travel fee is in place to compensate our men for the time and fuel it takes to drive a fully loaded truck to a client's property, as well as to ensure that every technician that comes to your house is properly licensed, guaranteed drug-free and has a clean criminal background check. We do understand that a dispatch and travel fee adds up over repeated visits for the same job, so we've shared your concerns with the owner of the company, the technician's supervisor, as well as our Care Manager (Mauri), who will be investigating further into your specific case. Thank you again and we'll be in touch shortly.

We love repeat customers! Not only us it good for business but we love building relationships with people. There are few things as rewarding as bringing a smile to a person that we know. Thank you very much for your great review, TraceyB. We look forward to being your number 1 choice the next time you're looking for a Plumber!

Thank you so much for the fantastic review, dknberg. Dave is one of the best, and we're so happy that you loved his service. It sounds like you're all set up for a great summer worth of lawn care with your maintained faucet. If you have any further comments or concerns, please do not hesitate to reach out to us. Thank you again for your business and have a great Summer!

Hi jacquieblair, thank you so much for your fantastic review of Dave's performance. We believe that customer service is, at the foremost, the most important thing in a business. Ease and reliability with a plumber is just as important as the technical skills he possesses. Thank you again for your business and we look forward to being your first response every time you need a Plumber to come to your home. Have a great week!

Thanks for the fantastic review, Andrew! It's a great thing that you caught that leaky tap early, as a leak can cause $$$ on your water bill. Thank you again for your business and we hope you are enjoying the sunshine!