The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Mar 2019

    Sumpump

    Very nice and explend lots of details and recommandations. Everything done fefetly. Im so happy.

    Answer from pro:

    Thank you for the great review, otter_kor. It was our pleasure and we are very pleased that you enjoyed our service. If you have any further trouble with your sump pump, or anything else, give The Gentlemen Plumbers a call. =)

    Reply created 14 Mar 2019
  • Review from tpjc5103
    Rating: 5 out of 5
    Review left on 13 Mar 2019

    Kitchen sink pipes

    Scott was very professional, very informative and the job was done very well. Will recommend to friends and family if they are in need of a plumber.

    Answer from pro:

    Scott knows his stuff! Thank you very much for the great review, tpjc5103. We appreciate your business and look forward to serving you again. =)

    Reply created 14 Mar 2019
  • Review from Veronica Rochford
    Rating: 5 out of 5
    Review left on 12 Mar 2019

    Bathroom Faucets Installation /Flood and Freeze Pipe Problem

    Thanks to the honesty and integrity, excellent work, and helpful advice of Dan, Justin, and Brakkas over 3 days, we were spared a massive bill for thawing and heat-taping a problem pipeline under our mobile home. The techs found the source of the freezing, advised us how to proceed, added insulation, and checked the lines for leaks after the hot water flowed again. During the free home inspection, Dan repaired the broken handle of our kitchen faucet gratis, and Brakkas detected/replaced the overage hoses to our dryer with lifetime warranty hoses. So pleased were we with their exemplary work and manner, that we purchased the company's Diamond (Plumbing) and Platinum (Furnace) Plan for future discounts. We want these "gentlemen plumbers" back to update/maintain our hot water heater and furnace. Thanks again, Dan, Justin, and Brakkas.

    Answer from pro:

    Thank you for the great review, M &. We're very happy to hear that our Technicians took such great care of you. Welcome to the Club! You're going to love the perks it grants you. Thank you again for your business!

    Reply created 26 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2019

    Urinal Cleaning/Unclogging

    He went above and beyond with helping us and explaining to us what he did and how we can avoid having issues with the urinal in the future. Thanks so much Ali!!

    Answer from pro:

    You're very welcome, krolfe. Thank you for having us! I suppose you could say that Ali had 'laser' focus. ;)

    Reply created 13 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2019

    Repair toilets

    Professional, polite, timely. Arrived on time, completed repairs after explaining options and price. Complete home inspection done, which I found helpful.

    Answer from pro:

    Homeowners have raved about our complimentary home inspections for some time now so we're always happy when customers tell us how helpful they are. Thank you very much for the great review, rachel, and we hope you enjoy your no-fuss toilet! =)

    Reply created 13 Mar 2019
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 12 Mar 2019

    Unblock toilet

    They were within the time scheduled and were extremely fast. They were in and out in under 10 minutes, but the price was a lot higher than I expected. It was $320 to unblock a toilet.

    Answer from pro:

    Thank you for reaching out to us, Guy. We understand that you may have some questions regarding our pricing structure. We have shared your comments with the owner as well as the technician's supervisor and will be reaching out to you shortly. Thank you very much for your business and we look forward to serving you again in the future!

    Reply created 13 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2019

    Dishwasher Repair

    Not consistently draining. Hose was not proper in place. Works great know. Offered suggestions on how to keep it maintained. Very knowledgeable

    Answer from pro:

    The hose not being properly aligned will definitely explain why it wasn't draining consistently! Thank you for inviting us over so that we could correct that for you. We also appreciate that you took the time to tell us how we did. Thank you again for your business!

    Reply created 13 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2019

    Kitchen sink drain

    He was quick and great at explaining what he was doing and why. And it was great seeing all the prices before starting!

    Answer from pro:

    We promise no hidden fees, and we stand by it. You'll always know what the cost is upfront so that there aren't any surprises at the end of the job. Thank you for your great review, kot! We hope you're enjoying your free-flowing sink drain. =)

    Reply created 13 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2019

    Plumbing repairs bathroom sink & toilet

    Jesse arrived and he explained some ways in which the company works, prices,guarantees and warranties. He explained the different levels of repairs and options. He was able to auger through the object to clear the toilet. He inspected the toilet to make sure there were no cracks in the ceramic or leaks after that procedure. I also showed him my plumbing leak under the bathroom sink and he replaced some pipe and another part connected to the drain only after trying to reattach the old one that was warped from before. Jessie is a friendly person and his work is excellent and I will definately call again when I need plumbing repairs and I am going to share my positive experience calling The Gentlemen Plumbers with friends. Thanks, Elizabethmcdonald, Edmonton AB

    Answer from pro:

    We're 100% all about leaving a positive experience! We're sorry to hear about the warped pipe, but happy to hear that Jesse did everything he could to salvage it. Thank you very much for the great review, e2008, and we're very pleased that you enjoyed our service today. Thank you again for your business!

    Reply created 13 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2019

    Toilet replacement

    Excellent work, professional service, was very happy with the work completed and the knowledge of the technician

    Answer from pro:

    When it comes to toilets, we're the experts. Thank you for inviting us over to take a look at yours, matt.silver.715! We are happy that you enjoyed the service and we appreciate that you left a review. We hope you enjoy your new toilet. =)

    Reply created 13 Mar 2019
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