The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2019

    House shut-off valve and shower fixture

    He was helpful, and explained the pricing, and how he was going to go about everything. Definitely a Gentleman!

    Answer from pro:

    That's what we strive for! Thanks a lot for the great review, iank!

    Reply created 21 Feb 2019
  • Review from DC
    Rating: 5 out of 5
    Review left on 21 Feb 2019

    Ceiling flood

    Work was diagnosed and repaired in a quick and efficient manner. Service technician was professional and thorough.

    Answer from pro:

    Sorry to hear about your ceiling, DC. We know that flooding inside the walls/ceiling is never a pleasant surprise. We're glad that we could fix that leak for you! Thanks for the great review.

    Reply created 21 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2019

    Repair frozen drainage pipes

    ..technician was very efficient, polite , listened to my concerns ....answered And or addressed all of my points... excellent same day service! Overall terrific experience .. thank you !

    Answer from pro:

    You are very welcome! Thank you very much for your review. Should you need anything in the future, give The Gentlemen a call. =)

    Reply created 21 Feb 2019
  • Review from Pat and Len Cooper
    Rating: 5 out of 5
    Review left on 20 Feb 2019

    Toilet overflow issue fixed and annual inspection of all plumbing.

    Identified issue, made solid recommendations re toilet replacement as well as on our sewer line. Wayne was excellent!

    Answer from pro:

    Thanks for the great review, Pat a.! We'll be sure to let Wayne know how happy you are with his service. =)

    Reply created 21 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2019

    Dishwasher install

    The installer was very professional and polite. He did a thorough and clean job. Very satisfied

    Answer from pro:

    Satisfaction Guaranteed! Thanks for the great review, vpollock. =)

    Reply created 21 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2019

    Toilet replacement in basement; hot water tank replacement

    Very happy with work and service. Professional and great communicators. Arrived on time and worked hard. Have used this company before and would recommend to others. Very reliable and communicate all prices before work starts.

    Answer from pro:

    Hi Dale, thank you very much taking the time to tell us how we did yesterday! We are 100% transparent in our price and we always tell you upfront (no surprises! Hooray!). Congratulations on the toilet and hot water tank upgrade! If you have any trouble with them, give us a call. =)

    Reply created 21 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Feb 2019

    Sherwood Park - Maplewood/Brentwood area

    The service men called prior to arrival and were here at the time promised. They introduced themselves and were very polite and courteous. Walter explained what they were going to do to assess the problem and then advise us of the situation and corrective action required. We approved the repair and they went to work and carried out the service. Walter answered our questions as they went along and they made some recommendations for the future. Our home was well respected and they left the work area clean and intact. Excellent response, excellent work and we will definitely use them again.

    Answer from pro:

    Thank you very much, OJ, for the shining review! We pride ourselves on treating each home as if it were our own, so you can always count on us to be professional and courteous. We appreciate that you took the time to tell us about your experience with us and we look forward to your business in the future. =)

    Reply created 21 Feb 2019
  • Review from Tracey Ducharme
    Rating: 5 out of 5
    Review left on 20 Feb 2019

    Burst pipe and furnace repair

    I have a burst pipe which was flooding my basement. Line to the outside tap had frozen and had to be replaced. Afterwards had an estimate completed to fix the furnace in the garage.

    Answer from pro:

    A burst pipe is no joke! Thank you for contacting us immediately. We're happy to hear that we were able to fix that leak for you. Thanks for the review, Tracey D.!

    Reply created 21 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Feb 2019

    Furnace repair

    My furnace stopped working in very cold weather. I called the Gentlemen Plumbers and thankfully a technician, Nick, arrived within hours. He explained that he would inspect the furnace and let me know what needed to be repaired and what the cost would be. He was very professional and made sure I understood the repairs. I would definitely use the company again.

    Answer from pro:

    That's great to hear, Barb! Nick is one of our best, although, having said that, you can't go wrong with any of our technicians. ;) Thank you very much for your great review, and we are happy to hear that you're furnace is up and running again!

    Reply created 21 Feb 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 18 Feb 2019

    Tap replacement/Shower head replacement

    They provide good quality work, but I had an issue with the service call. The manager contacted me when he found out and made sure everything was resolved. They honor their satisfaction guarantee!

    Answer from pro:

    Hi Brad, thank you for writing to us with your concerns. We are currently looking into your experience to see what went wrong and to see if we can improve our relationship.

    Reply created 20 Feb 2019
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