The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from billy bob
    Rating: 5 out of 5
    Review left on 20 Jul 2022

    Install light 3 fixtures and a 240 volt dryer plug.

    Marc and Julian Were very professional. They arrived on time and they were stocked well with supplies. Lots of smiles and even brought there own floor mats. The Jobs were completed with no problems and they were clearly trained well. Well done guys.

    Answer from pro:

    Billy, thank you for your feedback on your electrical services from Marc and Julian!

    Reply created 28 Sep 2023
  • Review from Customer of The Gentlemen Pros Plumbing, Heating & Electrical
    Rating: 5 out of 5
    Review left on 1 Jun 2022

    Electrical

    Marc was efficient, confident & very helpful during both the estimate, and installation process. It was a pleasure working with him.

    Answer from pro:

    Thank you for your glowing review of Marc! He's an outstanding member of our team, and I'm so happy to hear you had a fantastic experience! Never hesitate to give us a call if you have any further servicing needs. :)

    Reply created 17 Jun 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2022

    Leaking pipe.

    Had a leaking drain pipe, Peter from Gentlemen Plumbers arrived a week in advance of the originally scheduled appointment. He explianed the work that needed to be done and completed the repair promptly and competently, he's real pro! Highly recommend this service.

    Answer from pro:

    Hi Grant! Thank you for leaving such a fantastic review. We will always do our best to get our technicians out to high priority situations as quickly as possible. Your recommendation means the world! We look forward to assisting you in the future!

    Reply created 17 Jun 2022
  • Review from Customer of The Gentlemen Pros Plumbing, Heating & Electrical
    Rating: 5 out of 5
    Review left on 13 May 2022

    Repair of leaking pipe

    Joe T arrived at the expected time. All work/costs were discussed in advance and the work was well done.

    Answer from pro:

    Hello, Thank you for taking the time to leave a review for us! We appreciate you seeing value in Joe's upfront pricing and the accuracy in timelines during your experience! We are grateful for your business and hope to service you again in the future!

    Reply created 17 May 2022
  • Review from Andrea
    Rating: 5 out of 5
    Review left on 10 May 2022

    Fast, accurate, friendly service

    I was very happy with Gentlemen Pro's from the first phone call to the end of the service call. They answered the phone right away, provided a great summary of their services and billing, and even sent out a technician that day, despite my issues not being urgent. Emmanuel came to our house and was extremely kind, polite, and diligent. He walked me through their procedures and summarized my issues clearly to be sure we were on the same page, and then provided an estimate which he explained thoroughly. He completed the work efficiently and gave updates as he went, and had me check and confirm everything was completed to my satisfaction. Emmanuel was wonderful to work with. Very happy with this company and will call them again for any future work.

    Answer from pro:

    Hi Andrea, Thank you for taking the time to leave a review for us! We are so happy to hear you loved the service the Gentlemen Pros provided (especially Emmanuel's service). Reviews like this make our day! We are grateful for your business and can't wait to service you again in the future!

    Reply created 11 May 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 May 2022

    Valves

    Great service, very friendly, knowledgeable and informative ! Learned alto about my home plumbing. Checked all my plug-ins system and gave good advice

    Answer from pro:

    Hi K, Thank you for taking the time to leave a review! We are happy to hear that you found favour in your technicians knowledgeability and friendliness. We look forward to servicing you again in the future!

    Reply created 5 May 2022
  • Review from Cheryll-Anne S-Maudsley
    Rating: 5 out of 5
    Review left on 26 Mar 2022

    Leak in basement ceiling

    Rob did an excellent instal. on my new bathrm. sink faucet. The actual cause of the leak was our old dishwasher. Thanks Rob.

    Answer from pro:

    Hi C-A-S-M, Thank you for taking the time to leave a review! Rob is amazing at being thorough in his inspections and finding the root of the problem! We are grateful for your business and look forward to servicing you for your future plumbing needs!

    Reply created 3 May 2022
  • Review from Dale Shillings
    Rating: 4 out of 5
    Review left on 24 Mar 2022

    Mr Retired Homeowner

    Marc performed an electrical inspection as part of my membership. Gave the ok for a panel surge protector to be installed.

    Answer from pro:

    Hi Dale, Thank you for taking the time to leave a review! At the Gentlemen Pros, we have a 100% guaranteed satisfaction agreement with our clients and would really love to know how we could have make this a 10/10 experience. Please reach out to me at stacy@tgpros.ca so we can discuss your experience!

    Reply created 3 May 2022
  • Review from Customer of The Gentlemen Pros Plumbing, Heating & Electrical
    Rating: 5 out of 5
    Review left on 11 Mar 2022

    Electric work

    Marc came on time frame given. Very professional. He explained everything in details. Did a complimentary home inspection and brought anything required needs to be taken care.

    Answer from pro:

    Hi there thank you for your wonderful review i will pass this onto marc and his manager. Have a great day

    Reply created 11 Mar 2022
  • Review from Stevie Wilson
    Rating: 5 out of 5
    Review left on 7 Mar 2022

    Apartment Electrical and Fan Installation

    Marc was very informative, efficient, and cheerful. He was thorough in the walkthrough, took the time to confirm everything, and I appreciated the inspection rundown and Marc’s translation into what I should prioritize or think about. I had him install three ceiling fans and replace a few switches and GFCI receptacles. I was also thankful he was able to take the old fans with him to dispose of. He even brought his own work mat and covers for his shoes. Will be definitely giving Marc a call in the future.

    Answer from pro:

    Stevie, Thanks so much for the awesome review! Marc is such an awesome electrician he truly is very knowledgeable and always a pleasure to deal with. You can always count on him when you need any electrical work done in your home. Again thank you.

    Reply created 11 Mar 2022