The Gentlemen Pros Plumbing, Heating & Electrical

Rating: 4.8 out of 5

The Gentlemen Pros Plumbing, Heating & Electrical reviews (1192)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jan 2019

    Frozen sewage..then got kitchen plumbing pipes replaced

    Very nice young man very thorough took photos of issues and explained..what had to be done..all with in 4 hours total!

    Answer from pro:

    We don't mess around! Thanks for the great review, tick_3. Give us a call should you need anything else! =)

    Reply created 10 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jan 2019

    Hot water tank/furnace assessment and repair.

    Excellent work. Technician very thorough, professional and explained his work and our options very well.

    Answer from pro:

    That's great news! With the Canadian Winter well upon us, it's always a great time to make sure that everything is in tip-top shape (especially hot water tanks and furnaces). Thank you for putting your trust in us. We look forward to being of service to you in the future. =)

    Reply created 10 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jan 2019

    Shower leak

    Noticed leaking in the basement when the shower was used. Brian did some extensive troubleshooting to determine what the issue was...He was very thorough and I appreciated that he checked for all possibilities before making the repair. He was very professional. Thank you Brian!

    Answer from pro:

    You are very welcome, Yvonne! We'll be sure to let Brian know how happy you are with his service. All the best to you in 2019. Should you have any further trouble with your shower (or anything else) give us a shout! =)

    Reply created 10 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2019

    Plumbing

    Adam went to one of my properties and repaired a toilet leak. Although I was not at the property, Adam explained everything over the phone very well. He also performed a complimentary home inspection which is much appreciated. From call to service, it was a 5 star experience.

    Answer from pro:

    That's why we always do our best to work around your schedule! Even if you're not physically available, we communicate with you as we would if you were on site (that way you will never be left in the dark). Thank you so much for taking the time to share your experience with Adam. We'll be sure to share your compliments with him!

    Reply created 10 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2018

    Clogged sewer line

    Using a camera and an auger Dillion had to methodically clean the pipe out which he did with skill and a great professional attitude.

    Answer from pro:

    You can tell that Dillion is in the right profession! Being a Plumber is a real art form. Thanks for the great review, rghanson. All the best in 2019!

    Reply created 8 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2018

    Bathtub faucet replacement

    Awesome as always guys! Fast, friendly and informative. And you even gave me straight A’s on the yearly home inspection! Thx!

    Answer from pro:

    Sounds like you're doing a great job maintaining your home! Thanks for the great review, jymfry.

    Reply created 9 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2018

    The home inspection included in the call out fee was a great bonus

    I had a leak to my outside tap due to a broken valve. The techician completed the work quickly and without fuss and mess

    Answer from pro:

    Thanks for the great review, Rachael! Glad we got to that leak before winter had a chance to freeze it and cause too much damage. =)

    Reply created 9 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2018

    Furnace repair

    No heat. Service man came worked tirelessly to diagnose the problem. Returned and did the repair cheerfully even though it was Dec. 24th. I'm most grateful for the diligent work.

    Answer from pro:

    You can always count on us, both before and after the Holidays. Thank you very much for calling us to service your furnace (and for the great review!). Should anything else unexpected pop up, give us a call. We got your back!

    Reply created 8 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2018

    Replacing shower hardware and other plumbing maintenance.

    A great job by The Gentlemen Plumbers as usual. We needed our shower hardware replaced, shut off valves installed, and various plumbing maintenance performed. Very friendly and knowledgeable staff that will make sure you are satisfied with the job.

    Answer from pro:

    Thank you for the great review, chrisveinson. We hope you are enjoying your updated bathroom! Should you have any questions or concerns, let us know. If not, we look forward to serving you in the future. Have a great year!

    Reply created 8 Jan 2019
  • Review from Justin Frank
    Rating: 1 out of 5
    Review left on 28 Dec 2018

    Unclog Kitchen Sink

    Plumber could not fix the problem, Took 6 hours to make an educated guess that our pipes needed to be changed. No better off then when we called. $ 431 and 6 hours of my life I won’t get back. What was he doing for 6 hours if he finally determined the pipes need to be replaced? Need better experienced plumbers.

    Answer from pro:

    Hi Justin, thank you very much for reaching out to us. We apologize that we left you with this experience and are currently investigating what happened specifically. We always appreciate it when our customers tell us when we miss the mark, and you can expect a follow up from our Customer Care Manager (John) shortly. =)

    Reply created 7 Jan 2019
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