Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (835)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2015

    waterproof part of house foundation

    Domenic was a gentle professional able to easily resolve communication issues. Nick was a terrific on-site problem solver, with great knowledge. He was willing to go out on a limb with ideas and suggestions.

    Answer from pro:

    Hi R, thank you so much for taking the time to review us, we appreciate it. We go way and beyond the call of duty to keep our customers happy and dry. It will be our pleasure to serve you should you need us in the future. Have a great day! Aquatech Waterproofing Team

    Reply created 19 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2014

    waterproofing

    great work. prompt. responded well to any question. followed up to see if everything is still good. They offered to come and add more gravel or support if i preferred it. GREAT JOB have recommended them to others.

    Answer from pro:

    Hi Greg, thank you for the great review and you recommending our company to potential clients. We really appreciate your business and the opportunity to help you. All the best in 2015! The Aquatech Waterproofing Team

    Reply created 24 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2014

    waterproofing

    the guys did a great job, was on time and professional done, I am very satisfied and would recommend to others, Andrew was great at advising me of what to be done to solve my problem at very reasonable rate,

    Answer from pro:

    Hi Sawantie, We would like to thank you for taking the time out of your busy schedule to share your thoughts and experience with fellow homeowners It is so nice to hear when a client is happy with the job performed by our technician and crew The crew and I take great pride in our work by providing competitive prices and timeline to our customers’ satisfaction. Thanks again for reviewing us. The Aquatech Waterproofing Team.

    Reply created 18 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2014

    Basement water leak

    We worked with Dominic and his crew at aqua tech. It was a pleasure to deal with them from start finish, guys were on time clean respectful of our property. They were ready to answer any questions we had on the basement water leak. I have high regard for their customer service as in comparison to their competitors they were most responsive and on time with scheduling the date to repair the leak. Thanks guys.

    Answer from pro:

    Thank you Zabin for a great review, we appreciate it. We try to answer all of our customers’ questions so they are aware what needs to be done to resolve the problem. Thanks again for taking the time to post a review. The Aquatech Waterproofing Team!

    Reply created 18 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2014

    Waterproofing

    Aqua Tech was extremely professional, did a fantastic job, ensured I was pleased throughout the whole process, was reliable, and returned after they completed the job when I had any queries. They completed the large waterproofing job over the summer on time, started when they said they would start, and were extremely responsive to my queries. I am not one to write reviews on websites, but this company really deserves it!

    Answer from pro:

    Hi Lisa, We appreciate you taking the time to share your experience with other homeowners and thank you very much for your kind words, they are greatly appreciated. The crew and I take great pride in our work by providing competitive prices and timeline to our customers’ satisfaction. We strive to provide a high level of quality service and timeliness. It was our pleasure to serve you and thank you for being a valued customer. Cheers! The Aquatech-Waterproofing Team

    Reply created 13 Dec 2014
  • Review from Randall
    Rating: 5 out of 5
    Review left on 28 Nov 2014

    Foundation waterproof

    Thanks to Aqua Tech for an excellent job. The work was performed on time and on budget. Aqua Tech beat the competition both on price and execution. The problem area was identified and the work was performed with precision. Highly recommended!

    Answer from pro:

    Randall, thank you for your recommendation and especially for your business. It is so nice to hear when a customer is happy with the job performed by our technician and crew. If we can be of any assistance to you or your friends in the future, please do not hesitate contacting us. Have a great day! The Aquatech Waterproofing Team

    Reply created 1 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Nov 2014

    waterproofing service

    Andrew at aqua tech was a pleasure to deal with from start finish, guys were on time clean respectful of our property, the most important thing about this guys from start to finish we weren't pressure in doing anything extra except what was necessary. Thanks guys.

    Answer from pro:

    Hi Anton, We appreciate your business and thank you for sharing your review with others who may find it helpful. We are glad that you were very satisfied with our service and thank you for recommending us to other potential customers. Have a great day! The Aquatech Waterproofing Team.

    Reply created 27 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2014

    Waterproofing question

    We have had localized dampness in our basement for several years, but no obvious flooding, or visible points of water entry. We had our eavestroughs repaired, and downspout re-directed. We wanted to renovate our home, but were worried about future water entry. We contacted several companies which were highly rated on HomeStars. The first one wanted to charge an estimate fee to cover the cost of their initial visit. While we have no objection to compensating someone for their time, if a waterproofer charges for estimates, that tells us that they don't actually get many of the waterproofing contracts, and should be avoided at all costs. The next told us that our basement had never been waterproofed (it had - as evidenced by the black membrane over our benched walls) and that we were to call him once the demolition crew (which we would have to find ourselves, since he didn't know who to recommend) had ripped out our finished basement. His rough estimate was that our job would end up costing us $70,000 plus (including demo, waterproofing and restoration). Dominic came to take a look at our basement at the end of a long work day. He was extremely honest with us, and said that he wasn't sure what was causing the water seepage (as our basement is currently dry). He advised us to remove the stained carpets, and just wait. Then, if we see any water, to call him, and he would be right over. We believe him, and we respect his honesty. The man is in the business of waterproofing basements, and he may have been talking himself out of a 'sale'. We knew that in the end, we may, in fact, have to do an interior waterproofing, with a 'to the studs' gut. To us, it only made sense to approach things conservatively, and if you don't know the answer, say so. We took Dominic's advice and waited about six months. Not a drop of water to be seen - anywhere. We completed our home renovations, and saved ourselves a lot of money, and needless headaches. Thank you Aqua Tech.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Nov 2014

    Basement Waterproofing (Interior)

    We have had water leaks in our deli store for past couple years. Since we haven't been using basement we did not bother fixing it until, we realized that the problem keeps getting worse. Andrew from Aqua Tech was recommended to us by our Realtor, and we are so glad we choose Aqua Tech over some other companies that were cheaper than this guys, but their reputation on homestars was nowhere near Aqua Tech. Thanks Guys

    Answer from pro:

    Thank you Derick, we appreciate you taking the time to write a review. We are happy to have resolved your water leak problem in your deli and now you can sleep nights not worrying about it. Thanks from all of us at Aquatech Waterproofing. The Aquatech Waterproofing Team!

    Reply created 10 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Nov 2014

    Window Well Installation

    What sets this company apart from others is that they have MASTERED the art of customer service. Dominic (owner) gave a very full and complete explanation of the procedures involved with the job and pricing and also an accurate explanation of when the work would happen. Andrew (job supervisor) came to oversee the work and answered all our questions. The installers were very polite. This company could have easily taken advantage of us by asking for further waterproofing but they were very helpful in telling us what work was NOT necessary. Even the warranty paperwork is very clear and official. I am very happy that we cancelled the other company after reading the reviews for Aqua Tech and booking their services.

    Answer from pro:

    Hi S, Thank you so much for such a wonderful review, we really appreciate it. We care about our customers and try to put ourselves in their shoes, as it is very stressful having water issues. We try to treat our customers with respect and explain in layman terms what work is needed to solve the problem. It is customers like you that keep us in business by spreading the word about Aquatech Waterproofing. Thanks again for putting your trust in us. The Aquatech Waterproofing Team!

    Reply created 7 Nov 2014