Climax Heating & Air Conditioning reviews (783)

AC broke in the middle of a heat wave. Sam and his team were quick to respond to our call and came for an inspection within a few hours. Sam has great customer service, answered all our questions and provided recommendations without any pressure. We scheduled the work to be done and they came to install the following day. His team was professional, arrived on time and wore masks (during covid). They went above and beyond to remove the old and very large AC unit from our backyard. We hope we won’t need their service anytime soon but will recommend their company in future.

During this July heatwave it became clear that my air conditioner wasn’t working - this was very concerning since my wife and I now have a 3 month baby and the heat had rendered us all sleeping/living/working in the basement. After a weekend of troubleshooting it became clear we were unable to solve the problem ourselves and we called Climax. Incredibly, Sam arrived about 30 minutes after we called and wes able to explain the problem almost immediately (leaking refrigerant due to corroded coils). Sam clearly laid out our options (the pros/cons/costs of repair vs replace) and we decided to replace our unit (as it was 12 years old) with a new energy efficient American Standard model. The Climax guys were back the very next day and Mo and Reza finished the installation in a couple of hours. As I now sit here in my nice cool house, it is hard for me to say what is more efficient: the energy usage of my new air conditioner or Climax’s service. Overall we had a great experience and would highly recommend their business.

I woke to a busted AC and decided to call a few companies around noon. Climax was the only one that could get a technician out the same day. Sure enough, Sam came by later in the afternoon and very quickly repaired a broken capacitor. I was also impressed that they take customers health seriously during the pandemic. Sam put his mask on every time he walked past me, which I certainly appreciated.

So my A/C started pumping warm air on Saturday and the wife wanted it fixed right away. I personally didn't want to fix it but hey, happy wife...happy life. After reading a bunch of reviews I decided to call Climax on Sunday morning. That afternoon Sam came by and checked out the unit. After a thorough investigation and a leak test he advised a new unit would be the best way to go. There were many options and he explained them all in detail. He also noticed the unit was actually too big for the house and quoted me on the proper sized unit. He said he could have his team out to my place by Tuesday to replace it. The next day rolled around (Monday) and Sam called in the morning and he had an opening that afternoon. His install team showed up and did a bang up job installing everything. Very clean, very professional, very honest. It's now Tuesday morning and the house is chilly...just like the wife likes it! Thank you Team Climax and HomeStars for helping me find them.

Our AC stopped working overnight. I left a message around 7am and Sam responded within 30 minutes. Said he would be there by 3pm, would call 30 minutes in advance, and explained the service fee. Sam delivered on all promises. He called, he arrived on time, he was polite and practicing all Covid protocols, and he fixed the AC super quickly. I would definitely recommend.

Sam and his team were very professional, hard working, and their prices were reasonable. They’re product so far so good.

My old AC was not keeping the temperature and technician from the different company came for inspection and said that we need a new AC. We tried some companies but none of them wanted to give us a quote the same day. How will you fill in this heat wave? Likely for we found Sam. He talked to us, he listened to us and he was very helpful. Last talk on the phone with him was just after 10 pm. And the next day our new AC was installed and we are very happy with it. The team arrived exactly in time. They've been very professional and very good experienced. Thank you so much for your job.

I called Climax Heating & Air Conditioning at 8 pm in the midst of a heat wave when our air conditioning unit conked out a couple of hours earlier. The problem seemed to be with the compressor fan which wasn't operating. Sam was at my house in less than half an hour and fixed the problem which was a capacitor. By 9 pm we had our central air functioning again. I greatly appreciate not only the timely service after hours but also the immediate diagnosis and rectification of the problem. For any future HVAC needs I will definitely contact and use this company again.

THEIR PRICE WAS BETTER THAN THEIR COMPETITORS and the INSTALLATION SERVICE WAS OUTSTANDING - CLEAN, EFFICIENT & FRIENDLY. I was very impressed with the quality of the explanation and evaluation of my options on repair vs replace as well as the professionalism shown in counselling received on improving our home air circulation and HVAC operating costs.

Holy smokes. Called in and was able to get a tech booked to help with our broken AC within 2 hours. After booking got a call back asking if I was free in 15 minutes! Sam the man came and quickly diagnosed the problem and had things up and running in 15 minutes. It took him longer to fill out the invoice than to fix the capacitor on our AC. Great job guys.