Spark Service Pro

Rating: 4.8 out of 5

Spark Service Pro reviews (1348)

  • Review from Customer of Spark Service Pro
    Rating: 5 out of 5
    Review left on 14 Jan 2022

    Appliance Repairs

    Nick and Daniel were amazing. They fixed our Bosch wall oven and Thermador gas stove knobs. They were efficient, polite, professional, honest, considerate and keep true to their word on the parts and work that needed to be done. Highly recommend them.

    Answer from pro:

    Dear Derek, Thank you for taking the time to post such a great review about our technician Daniel and Nick. We are happy to provide you with the best service possible. We will always strive to maintain and exceed our customer service satisfaction for years to come. We appreciate your business with us! Fix Appliances CA Team 6475036655

    Reply created 17 Jan 2022
  • Review from Mike D
    Rating: 5 out of 5
    Review left on 14 Jan 2022

    Refrigerator repair

    Daniel and Nick did a diagnostic of my fridge noise and within the week they were back with the required part. They were quick, courteous and tidy. I’d recommend them.

    Answer from pro:

    Dear Private User, Thank you for taking the time to post such a great review about our technician Daniel and Nick. We are happy to provide you with the best service possible. We will always strive to maintain and exceed our customer service satisfaction for years to come. We appreciate your business with us! Fix Appliances CA Team 6475036655

    Reply created 17 Jan 2022
  • Review from Derek Wong
    Rating: 5 out of 5
    Review left on 13 Jan 2022

    Home appliance fix

    Daniel and Nick came on time. The fix was done quickly and efficiently. The parts were ordered in the past so everything was ready. I would definitely recommend them to others in the area.

    Answer from pro:

    Dear Derek, Thank you for taking the time to post such a great review about our technician Daniel and Eric. We are happy to provide you with the best service possible. We will always strive to maintain and exceed our customer service satisfaction for years to come. We appreciate your business with us! Fix Appliances CA Team 6475036655

    Reply created 14 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2022

    Quick and effective

    Sent an email inquiry and got a call back instantly with a scheduled appointment the next day.

    Answer from pro:

    Dear Private User, Thank you for taking the time to post such a great review. We are happy to provide you with the best service possible. We will always strive to maintain and exceed our customer service satisfaction for years to come. We appreciate your business with us! Fix Appliances CA Team 6475036655

    Reply created 13 Jan 2022
  • Review from Customer of Spark Service Pro
    Rating: 5 out of 5
    Review left on 10 Jan 2022

    Dryer fix by Eric

    Very fast diagnostic, straight forward conversation with Eric and came within a couple days and fixed by not heating dryer! Not too pricey either. Would recommend the company and him again for service!

    Answer from pro:

    Dear Private User, Thank you for taking the time to post such a great review about our technician Eric. We are happy to provide you with the best service possible. We will always strive to maintain and exceed our customer service satisfaction for years to come. We appreciate your business with us! Fix Appliances CA Team 6475036655

    Reply created 11 Jan 2022
  • Review from Michelle Costa
    Rating: 0 out of 5
    Review left on 28 Dec 2021

    Dishwasher/Microwave Install

    The repairman was rude and unapproachable. Over the numerous visits required for him to complete the job he acted put out over everything, left my range hood on the floor after realizing my microwave couldn't be installed without a vent he didn't put it back, swore at my dishwasher for 20min huffing and puffing, refused to replace the short hose for a longer hose and insisted on using an extension piece instead, suggested I do it myself when I asked a simple question about the install, tried to charge me an extra $79.99 service fee on two different occasions one of those times claiming I misunderstood and he said $17.99 and lastly insulted me when he insinuated I wasn't going to pay my bill because I wouldn't pay for the parts via his phone even though I had already expressed my preference to the service rep I spoke to previously. I asked for a different repairman more then once but was told it had to be him, I felt stuck between a rock and a hard place, then during the last service call they offered me another repairman if I would wait without a working dishwasher for half a week, what a slap in the face. Now I have a dishwasher that makes the loudest noise during a cycle but not because of the dishwasher itself. It sounds like an airplane taking off because the repairman was incompetent or petty and installed it poorly so it makes loud vibrating metal sounds now. I'm just waiting for the leaking from the extension hose to start! This was the worst experience, I would never recommend this company to anyone ever!

    Answer from pro:

    Dear Michelle, We appreciate your feedback and always try to give the best service possible however there are some situations that are out of our hands. We care a lot about our customers and their satisfaction is our number one priority. We hope to be able to assist you in the future. We invite to you give us a call so our management can offer you a solution. Thank you, Fix Appliances CA TEAM 6475036655

    Reply created 7 Jan 2022
  • Review from Customer of Spark Service Pro
    Rating: 5 out of 5
    Review left on 20 Dec 2021

    Professional Service at a decent price

    The technician showed up on time, diagnosed the problem fairly quickly and gave a fair price for the immediate repair.

    Answer from pro:

    Thank you Private User. We are happy to be able to assist you. Looking forward to hearing from you again any moment you need us. Fix Appliances CA Team 6475036655

    Reply created 21 Dec 2021
  • Review from Customer of Spark Service Pro
    Rating: 5 out of 5
    Review left on 18 Dec 2021

    Dishwasher replacement

    When my ancient Samsung dishwasher broke down I called for a repair. The repairman was fantastic. He advised it would be wise to replace it and even helped me select a good quality replacement. Barely 2 weeks later the new dishwasher arrived and that same nice repairman returned. He removed the old and installed the new. Even gave me a demo of how to operate it. Thank you Vladimir. Your service was above and beyond.

    Answer from pro:

    Dear Privet User, Thank you for taking the time to post such a great review about our technician Vladimir. We are happy to provide you with the best service possible. We will always strive to maintain and exceed our customer service satisfaction for years to come. We appreciate your business with us! Fix Appliances CA Team 6475036655

    Reply created 20 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2021

    Repair of dryer

    Our technician was punctual and very polite. He repaired our dryer, took the time to explain the issue (patiently answering all of my questions) and completed the repairs efficiently - testing the appliance to ensure it was working properly. We are very satisfied with the service.*****

    Answer from pro:

    Thank you Private User. We are happy to be able to assist you. Looking forward to hearing from you again any moment you need us. Fix Appliances CA Team 6475036655

    Reply created 14 Dec 2021
  • Review from Susan Martha
    Rating: 5 out of 5
    Review left on 10 Dec 2021

    Microwave repair

    Professional service. Dima is a very knowledgeable appliance technician; company is lucky to have him. Competitive rates for industry.

    Answer from pro:

    Dear Susan, Thank you for taking the time to post such a great review about our technician Dima. We are happy to provide you with the best service possible. We will always strive to maintain and exceed our customer service satisfaction for years to come. We appreciate your business with us! Fix Appliances CA Team 6475036655

    Reply created 13 Dec 2021