Spark Service Pro

Rating: 4.8 out of 5

Spark Service Pro reviews (1348)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2020

    Great from start to finish

    I had a sad Bosch dishwasher. The door springs were damaged and it flopped open uncontrollably when loading dishes. It was only a matter of time til this was going to cause serious damage to the hinge. I searched online and found FAc. The communication was prompt and excellent. The follow-up to booking was also excellent. The day before I received a personal call to confirm the appointment (who does this?!!). On site, the technician was knowledgeable, patient and non-alarmist (the best trait). They had everything in the truck to make the necessary repairs. We said, 'yes' and the door was fixed within an hour. Sweet. Highly recommend.

    Answer from pro:

    Thank you very much Ton in Ottawa for taking the time to post this review, we are glad that our technician showed high professional standards and fast service. We want to assure you that we will strive to maintain and exceed our customer service and satisfaction for years to come. We appreciate your business with us Fix Appliance Team Ca 6475036655

    Reply created 15 Jan 2020
  • Review from janis clarke
    Rating: 5 out of 5
    Review left on 7 Jan 2020

    Microwave would not function

    24 hours after the call the repairman was on site. The technician found an electrical problem inside the unit. Fortunately he was able to repair it on first visit.

    Answer from pro:

    Thank you very much janis c. for the kind review you left about our service and we want to assure you we will strive to maintain and exceed our current customer service for years to come. We are glad that our technician showed high professional standards and helped fixing the issue. We appreciate your business with us Fix Appliance Team Ca 6475036655

    Reply created 15 Jan 2020
  • Review from Sherry Barton
    Rating: 5 out of 5
    Review left on 7 Jan 2020

    the FIX technician was knowledgeable, effective & personable.

    I used my 5 year old KitchenAid oven self-clean feature for the first time & near the end of the cycle, the oven went dead. Unfortunately there seems to be a design flaw which overheats the controls. The technician from FIX assessed the situation thoroughly & recommended a part which he installed efficiently - fixing the problem. He seemed very experienced & was pleasant. The sole concern is the high price of the part installed ( a major control of some sort). I have no means of knowing if the cost is reasonable & unavoidable for this part.

    Answer from pro:

    Thank you sherry B. for taking the time to post this review, we try helping our customers and we are extremely happy we were able to find a solution and help fixing the issue to your satisfaction. We appreciate your business with us Fix Appliance Team Ca Fix Appliances CA team 647-503-6655

    Reply created 15 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Jan 2020

    Washer Not Spinning

    Dima identifed the issue right away and replaced the part immediately. He is very professional .Excellent service.

    Answer from pro:

    Thank you AL so much for this review, we do our best to help our customers save time and money and we are happy we were able to help fixing the issue and to have a satisfied customer. We appreciate your business with us Fix Appliance Team Ca Fix Appliances CA team 647-503-6655 https://youtu.be/A7SBIsVSCUU

    Reply created 7 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jan 2020

    Dryer wasn’t heating

    I am so happy that we had Raphael as our technician!! He diagnosed the dryer issue very quickly and explained exactly what was involved to fix it. He answered my questions and even gave us advice about how to care for our washer and dryer to prolong their life! He was courteous by changing into indoor shoes when he entered our residence and cleaned up after himself. He even cleaned some extra dust from our dryer that we couldn’t see. Very knowledgeable and respectful, he is welcome back anytime. Thanks Raphael!!! Highly recommend!!!

    Answer from pro:

    Thank you shtheb for taking time to post this review, thank you for the kind words you left and we want to assure you that we will strive to maintain and exceed our customer service for years to come. We are glad that our technician showed high professional standards and service. We appreciate your business with us Fix Appliance Team Ca 6475036655

    Reply created 15 Jan 2020
  • Review from Customer of Spark Service Pro
    Rating: 5 out of 5
    Review left on 3 Jan 2020

    fridge

    Fridge quit Friday, service was Saturday morning. Excellent technician in all regards, Denys I believe. Couldn't ask for better, faster, cleaner service. He arrived even before the stated time. He explained each step and the reason he was doing what he did. He gave us choices and written estimates (and the final bill did not deviate).

    Answer from pro:

    Thank you Privet User for taking time to post this review, we do our best to help our customers and we are happy we were able to find a solution and help fixing the issue fast for customer satisfaction. We appreciate your business with us Fix Appliance Team Ca 6475036655

    Reply created 3 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2019

    Maytag dryer repair

    Our 10 year old dryer had quit working so we called Fix Appliances. They called us back within the hour and booked us an appointment the next day (December 23rd). The repair person who arrived was on time, polite and clearly knowledgeable. I had expected to be told it would take weeks to order the parts (over the Christmas holidays) but he had brought a replacement kit for the items that typically wear out on my brand of dryer. I was impressed that rather than charging for a second visit he had proactively brought parts he would likely need (which it turned out were the ones needed for our repair) so he was able to make the repair, vacuum out the dryer, clean up the area and was all done in a single visit. Would definitely call them again.

    Answer from pro:

    Thank you LisaT for taking time to post this review, thank you for the kind words you left and we want to assure you that we will strive to maintain and exceed our customer service for years to come. We are glad that our technician showed high professional standards and service. We appreciate your business with us Fix Appliance Team Ca 6475036655

    Reply created 15 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Dec 2019

    Dryer repar

    Quick and thorough, he was able to explain the issue too. Very professional. Will always call again for any other issues

    Answer from pro:

    Thank you brian.rozario for your kind review. We are glad that our technician was able to help out and showe high professional standards. We appreciate your business with us. Fix Appliances CA team 647-503-6655

    Reply created 15 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Dec 2019

    Broken stove

    Technician was very efficient, professional and polite, explained clearly the problem, informed about repair options and costs. I am very satisfied with the service.

    Answer from pro:

    Thank you barb.m for taking the time to post this review, We take customer service satisfaction very seriously and we will do everything to make sure your appliance repaired by the highest standards and that you ar happy with the level of service. We appreciate your business with us Fix Appliance Team Ca 6475036655

    Reply created 14 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Dec 2019

    Whirlpool washing machine

    Drainage blockage with error codes. Raphael fixed the issue and was thorough with checking the machine.

    Answer from pro:

    Thank you MMC for taking the time and posting a review, we are very happy we were able to fix the issue to your satisfaction. We appreciate your business with us. Fix Appliances CA team 647-503-6655

    Reply created 14 Jan 2020
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