Had leak in the furnace room along the outside wall. Called RCC and Jamie arrived and assessed the situation. He answered the many questions we had as he explained the two options (outside/inside, which included installation of a sump pump) for the job. Decided on inside and was given a quote and an approximate date. When I called close to estimated date, Melody answered and was very helpful and checked and confirmed the date the work would be done. The two gentlemen doing the work, with the lead man being Joey, arrived on time on the day, worked carefully and efficiently all day, offering to explain things as they went. Both were masked throughout the day. They finished on the same day and cleaned up and were gone by around 2:00 pm. Wonderful work, wonderful job.