Rcc Waterproofing

Rating: 4.9 out of 5

Rcc Waterproofing reviews (1054)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jan 2022

    Water proofing sump pump installation

    Satisfied with the service from Daniel the sales representative. Omar the staff lead made sure the work was done affectively and efficiently. Melody provided great customer service when called and needed to speak with the company. Overall great experience with the whole company.

    Answer from pro:

    This is excellent to hear! Glad the RCC team doing your basement foundation repair could make sure your home is leak free from now on. It's also backed with a lifetime warranty now so that will make sure the area where the team worked is always secure. Thanks again for choosing the wet basement team to ensure your basement is dry!

    Reply created 1 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jan 2022

    Waterproofing basement cellar wall

    We had a leak in our basement cellar. RCC waterproofed it from the outside in December 2021 and so far it seems fine. We will need to see how it holds up in spring when the snow melts and we get a significant rainfall. We had used RCC for a previous leak in a basement wall a few years ago which was repaired internally and which has been 100% fine since.

    Answer from pro:

    Thank you Peter for sharing your experience with our waterproofing company! We are always happy to come and offer any waterproofing service you need and our team is always happy to check in and make sure the job was done right. Thank you so much for choosing the wet basement people out of all the waterproofing contractors!

    Reply created 1 Feb 2022
  • Review from KUMAR ABHINAV
    Rating: 5 out of 5
    Review left on 28 Jan 2022

    Exterior Waterproofing of Entire Perimeter of my House

    Den is a very knowledgeable person who helped me with all my queries. The external waterproofing warranty given to me by RCC is for lifetime and is Transferrable. Den explained to me RCC's waterproofing process including the materials used (especially the air-gap drainage membrane unique to RCC ). Noel's team was hardworking and professional. Overall, I am extermely impressed with their work as they completed a big waterproofing project of the whole perimeter of home. I did ask some technical questions and he explained me well. They came later to do grading of soil as well once the side that had settled. Afterwards, I received a call from Melody in the office to assess to check if the project went as per my expectations and if there was anything left to ensure my satisfaction. I highly recommend RCC to anyone who is looking to do waterproofing of their home. RCC's payment process is also very easy on their website. This project has added a lot of value to my home and I can easily transfer the warranty to the new homeowner if I ever sell my home (An investment that has a lot of value add for me).

    Answer from pro:

    Thank you Kumar for your testimonial on our crew's workmanship! Great to hear your basement foundation repair went well and RCC is glad the whole team made sure you were taken care of at every step in the waterproofing process. Great news for the wet basement people to hear and we hope you have a great day!

    Reply created 1 Feb 2022
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 27 Jan 2022

    Waterproofing

    Made Call to RCC > Justin came out viewed the situation in side and out of the crack in our basement wall. Provided a Estimate and a Guarantee of no further leakage for work that needed to be done on the exterior wall. Signed contract > in a day received a call providing date when crew leader Andrew would arrive. Andrew arrived the date that was provided and sealed the exterior wall and cleaned up afterward. Recently I received a call from Melody to see if we had any issues. I am very happy they care about there workmanship and would be back in the spring if we needed further clean up.

    Answer from pro:

    Thanks you for your great testimonial! Glad to hear everything went great with your foundation crack repair and the team was more than happy to take care of it. Thanks for choosing RCC Waterproofing out of all the waterproofing contractors!

    Reply created 1 Feb 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jan 2022

    Basement

    After heavy rains we found water in our basement, (finished part), so after asking and on Google, we had a quote from Justin at RCC Waterproofing, Pete & his crew arrived and in one day, dug down 8 feet for 32 feet, found the two leaks, patched then, waterproofed, weeping tile and back filled in. We were amazed, we thought it would take two days, but the guys worked hard, even laughed at some of my jokes. The whole process was very easy, from Melanie in the office, to Pete and his crew, nice to deal with a company that knows what it's doing.

    Answer from pro:

    Thanks so much Keith for reviewing our waterproofing solutions and sharing your experiences! Glad our crew could come and take care of waterproofing your basements walls. You are leak free now and have a lifetime warranty to back it so now you don't have to worry about water leaks anymore.

    Reply created 27 Jan 2022
  • Review from Alex McGoey
    Rating: 5 out of 5
    Review left on 25 Jan 2022

    Fixing foundation crack

    We had a leak in the basement of our new home & contacted RCC Waterproofing after reading really great reviews of their company. We were not disappointed! It was already late in the year when we called & they were able to come out for a quote within a few days & still managed to get the job done before the ground froze. We had Justin come out for an estimate & he provided us with a pamphlet with all the info on their company & the job to be done so we fully understood everything. When their team came to complete the job they very efficient & respectful of the surrounding garden we wanted to keep unharmed. The job was complete on time as estimated, & we have not had any issues since. We would definitely recommend this company, & should we have another foundation issue we will not hesitate to use them again!

    Answer from pro:

    Thanks Alex for your great waterproofing testimonial! Glad to hear everything went great with your foundation crack repair and now you don't have to worry about basement leaks. Glad to hear about your waterproofing experience and thanks again for choosing the wet basement people.

    Reply created 27 Jan 2022
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 20 Jan 2022

    Basement outside waterproofing

    I cannot say enough good things about this company. I highly recommend them to anyone who needs waterproofing services. I wouldn't use anyone else. My basement flooded out in August 2021. I contacted a few companies to come and diagnose the problem and give me a cost estimate for repairs. Three of the companies were sort of wishy-washy about what the problem was and gave me outrageous estimates to fix the problem (which they couldn't definitively diagnose.) A friend recommended I contact Rcc Waterproofing. So I did. Den came out within a couple of days and diagnosed the issues right away. He is extremely knowledgeable and experienced. He gave me a very, very fair cost estimate to fix the problem. The crew was a great bunch of hard working men -- extremely polite and friendly. They left the job site just as they found it -- very neat and tidy. It was as if they were never there. The customer service was fantastic! I highly recommend this company. Thank you for a job well done!

    Answer from pro:

    Thank you for your amazing review on our waterproofing solutions! Happy to hear all of these things and that your experience with our waterproofing team was a great one. Thanks again for hiring our crew to take care of your leaky basement!

    Reply created 27 Jan 2022
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 19 Jan 2022

    window well repairs

    Our sales rep, Jamie, provided detailed information on the scope of the work we needed on two window wells at the side of our house. Conroy and his assistant worked extremely well to keep our side yard neat, while they had to dig down to the basement level for the repairs. The work was completed in the time frame provided. Melody from the RCC office checked on our satisfaction after the job was completed. RCC did an excellent job from start to finish.

    Answer from pro:

    Thank you so much for your continued patronage to RCC Waterproofing! It was our pleasure to take care of the foundation cracks while making sure your basement living space remains undisturbed and leak free. Thanks again for choosing the wet basement people to take care of you.

    Reply created 27 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2022

    Basement Waterproofing

    Sincere thanks to Mauro, Chris, Marco and team for providing the effective solution and executing the work to waterproof my basement. Crew Chris and Marco completed the internal drainage system over 3 days - very professional hard work in a cramped crawl space setting. I look forward to no more water leaks in the spring and summer! Keep up the good work.

    Answer from pro:

    Thanks Cathy for the testimonial! We were happy to hear that the whole project went great with the foundation cracks repair! Thank you for choosing RCC and sharing your experiences in this review.

    Reply created 27 Jan 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2022

    Basement waterproofing

    RCC did an amazing job waterproofing both the inside and outside for our basement. Mauro has all the answers to our questions and provided us with the best quotation for the work that was required. He was always available by email and by phone to help. Noel and his crew were absolutely a pleasure to work with. Professional, meticulous in their set up, execution and clean up. Incredible workmanship! Highly recommend RCC and Staff to any one needing their services...the best in their field! Mara and Anthony Di Lena

    Answer from pro:

    Thanks for the amazing testimonial! We are happy to hear that the whole project went great with your foundation leak fix! Great to hear that everything worked out and the waterproofing team did a great job! Thank you for choosing the wet basement people and for sharing your experiences with RCC Waterproofing.

    Reply created 18 Jan 2022
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