Rcc Waterproofing

Rating: 4.9 out of 5

Rcc Waterproofing reviews (1054)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2020

    Sump Pump experts

    Just wanted to take a moment to thank the wonderful guys (and gals) at RCC. As it was my first home, I was a little worried about putting in a sump pump but Rick took the time to explain everything to me. Den is a wealth of knowledge and demonstrated great patience with me as he explained my options in detail. Very honest and up front. Not only did he return my calls asap he also came to give me a free estimate and discuss options after the sump pump was installed. Couldn't recommend a better man or company for this job. Thanks to everyone e at RCC, Christine

    Answer from pro:

    Thank you so much Christine for letting us know how our waterproofing team did! Very happy to hear that our crew could take that leaky basement situation and make it better. Our staff works hard to make sure the customer is satisfied with every basement foundation repair job they do and we have to thank you again for trusting in our team!

    Reply created 20 Jul 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2020

    Top Guns in Waterproofing

    Rcc Waterproofing did an excellent job right from the estimate with Mauro to the completed job with Patrick and the crew. I had a prior estimate with another company who said it would be three days to complete at more money. Rcc did twice the work for a much better price. Since the repair, we have had two major rain storms and not a single drop entered my basement. Also, Rcc did the entire job in ONE day.

    Answer from pro:

    Thank you so much for the amazing review! We are glad you that our waterproofing crew and staff could make your foundation repair quick and easy. Thanks for choosing the wet basement people to get the job done!

    Reply created 13 Jul 2020
  • Review from Aaron Freeman
    Rating: 5 out of 5
    Review left on 6 Jun 2020

    Underpinning

    As part of a larger house reno, RCC did the underpinning of our foundation. They did solid work, on budget, with professional, easy-to-be-around crew. Took several months longer than expected, but we were quite happy with the final product.

    Answer from pro:

    Thank you Aaron for the testimonial and feedback on our underpinning services! We are happy that you are satisfied with the customer service provided by our crew and that you felt they did a professional job. Thanks again for choosing the wet basement people to come in and take care of this underpinning job.

    Reply created 16 Jun 2020
  • Review from Marty Cutler
    Rating: 5 out of 5
    Review left on 28 May 2020

    GREAT COMPANY, GREAT SERVICE

    RCC is the company to call when you have water in your basement. Their sales rep Jamie is knowledgeable and professional. The 3 men who did the work were very thorough. We've used them before and they are truly a 10 out of 10.

    Answer from pro:

    Thank you so much Marty for providing this great waterproofing review! To hear that the work done by our sales rep and the crew is a 10 out of 10 is always great to hear, and our crew who worked on your basement leak repair would be happy to hear that! Whether its an interior waterproofing or another one of our waterproofing services, RCC Waterproofing always wants to make the customer feel that we were professional.

    Reply created 16 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2020

    Exterior waterproofing

    We had a water problem that leaked into our basement below the electrical panel. We were advised (by another source in the industry) that it may be caused by a hole around the hydro conduit going into the house and and that it could possibly be remedied by hiring a handyman. Being seniors, we opted to get 2 quotes from area waterproofing companies. Shock time - we were given quotes to waterproof the complete exterior wall and corner, one of the quotes suggesting an internal remedy with a sump pump! Expensive fixes for a small area. Needless to say, none of these suggestions sat well with us. We searched out more waterproofing companies and decided to contact RCC as Mike Holmes recommends RCC. At this point we dealt with Nicholas. Nicholas agreed the water problem could be tied to the electrical conduit advising that this approach was not a sure fix. It was suggested a 3 feet dig either side of the electrical conduit to the footings. This work would be performed with a life time warranty costing below 70% of highest quote. RCC were given the job. A no brainer. Noel's crew arrived at 8:00 a.m. By 3:00 p.m. the job was completed. Very professional, knowledgeable and friendly workers. The honesty and professionalism of RCC cannot be denied. We would recommend RCC services to anyone needing water remediation.

    Answer from pro:

    It is always good to hear the story behind a waterproofing job and thank you Peter for sharing it in this review! This is a testament to the waterproofing knowledge of our sales reps. They know its important to assess the situation and ask questions to make sure they find the best solution for the situation. RCC is happy that we could not only fix your basement leak but also give you a quote that makes sense for the situation. Thank you for your review!

    Reply created 16 Jun 2020
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 17 May 2020

    Repair foundation and Waterproof

    My experience with RCC was positive from the start. Firstly, the company was quick to respond. Rick, the sales consultant who provided the estimate was professional, very thorough in his evaluation of the issue and provided detailed explanation of what was required to resolve the issue. Marco and crew who did the actual work were courteous and professional, kept me updated of their progress and finished the project in the 3 days estimated. At the end, I was provided before and after pictures of the entire project. I would not hesitate to recommend this company.

    Answer from pro:

    Thank you for your recommendation and feedback! It's great to hear that your basement leak repair went so well and that our team was able to give you the best waterproofing experience. RCC wouldn't be one of the top waterproofing companies in Toronto and the GTA without their waterproofing knowledge, dedication and great workmanship.

    Reply created 20 May 2020
  • Review from Amy Sellors
    Rating: 5 out of 5
    Review left on 15 May 2020

    Waterproofing basement and Sump Pump Installation

    George was fantastic to deal with. RCC came recommended to me by a contractor and they didn't disappoint. I currently rent my home to tenants and I live very far away from the city. George was very responsive to my questions and was also very empathetic about my situation. I really felt he had my back, not just that he was doing a job. I wanted the work done right and my tenant wanted it done right away, and I couldn't be there. I was very stressed. He made me feel much more at ease. He was also wonderful with my tenant and helped to make a challenging situation much better. I was sent pictures of the work so I could see what was done. George also suggested I get a rebate from the city for the sump pump. I hadn't known that was an option. I 100% recommend George and RCC.

    Answer from pro:

    It is great to hear that your basement waterproofing went so well! The RCC Waterproofing team always tries to work with the customer to make sure the basement leak repair goes smoothly. They also have the knowledge to recommend the best waterproofing solutions. Thank you Amy for this wonderful review and letting RCC know how our team did on your waterproofing job.

    Reply created 19 May 2020
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 15 May 2020

    Homeowner; used RCC twice

    I first decided to try RCC when I saw all the trucks and staff pictured in one of their ads. I did my research and realized they had been around for a lot of years. That said they were likely a professional company, not a fly-by-night like others that work out of a rusted pickup truck. Following my phone call to schedule an appointment, I could sense their integrity and professionalism. My education background includes various Engineering disciplines. That means I can ask tough questions and know what the answers should be before they're given. RCC's Sales team was consistently hitting 100 with their answers. Full points there. When more complex issues were explained to me and I did my research to see if they were telling it straight, they were. More Kudos. Now let's consider they guys that actually entered the house to do the work we contracted for. Instead of rambling on, let me silly supply the words I would give them full marks for: 25+ years with the company, dedication, well trained, communicative, personable, immediately able to give answers to my every inquiry, professionally attired, neat, consistently outstanding team spirit and work ethic. etc. Was there anything I would say they fell short of; nope. You don't know me but I am an easygoing guy but I demand a lot from the trades I partner with. These guys never let me down, Not from the execs, to sales, to accounting and to their on-site teams. 100%

    Answer from pro:

    Thank you for your testimonial about our team and their services! RCC sales reps are all experienced in the field and have years of combined waterproofing experience under their belts. The most important thing for our company when it comes to a basement foundation repair is that the homeowner knows exactly what our crews will be doing to their home. RCC always strives to relay all the right information so that the homeowner can trust in us while we repair your wet basement.

    Reply created 19 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 May 2020

    Exterior water proofing

    Den came over and quoted the job.Quote was very competitive,work was done on time.Den's crew came and did an exceptional job. Noel who is the foremen came early and his guys carried out the job without any issues.All of the workers were very pleasant . In these times with covid 19 we all kept our distance from each other and the job got done flawlessly. Thank you so much and I would hire them again without hesitation.

    Answer from pro:

    Thank you so much for the review! Our crews are taking the Covid-19 situation very seriously and work to make sure social distancing and customer safety are being followed. Thanks for choosing RCC Waterproofing to take care of your basement leak repair.

    Reply created 11 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2020

    External Foundation Repair - Vertical Crack

    Nicholas (Sales/Consultant) and Noel/Crew repaired an entire vertical foundation length crack (discovered internally during basement renovation but repaired externally) at my home. Crack occurred at the vertical seam between 2 footing pours. Nicholas assessed the work, provided a clear & concise quote and provided excellent guidance/followup prior, during and after the repair. Noel's onsite crew started on time, provided updates as the work progressed, respectful of the surrounding landscaping, worked around a fence section without having to remove and nicely leveled the area. Crew was very professional and respectful while onsite. Thanks Nicholas & Noel for a job well done!

    Answer from pro:

    Thank you so much James for your testimonial about our crew's workmanship! RCC is glad the team was able to fix this vertical foundation crack and finish the basement leak repair. Our team made sure your property was taken care of while doing the job as well. Thanks again for letting RCC Waterproofing know how our crews did and for trusting in them.

    Reply created 12 May 2020
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