Rcc Waterproofing

Rating: 4.9 out of 5

Rcc Waterproofing reviews (1054)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2020

    Basement Waterproofing

    George and his crew came in to waterproof our leaky basement in early January. We had only recently finished our basement, but unfortunately it hadn't been waterproofed as we expected. George came in and immediately assessed the situation, and proposed a solution. He and his crew fit us in quickly, which was great. They were on time, responsive, hard-working and very clean. They finished earlier than expected as well, which is definitely uncommon. We have been very happy with the finished product. We have had no water penetrate into the basement. I would highly recommend using RCC (and in particular George and his crew)

    Answer from pro:

    Thanks Lynda for the great review! Depending on certain conditions, our team can execute waterproofing solutions pretty quickly. It's just a testament to their knowledge of waterproofing and making sure that the basement foundation repair is done right. Glad to hear that you had a great waterproofing experience with our crews and thank you for choosing RCC Waterproofing!

    Reply created 7 May 2020
  • Review from Maria Berlettano
    Rating: 5 out of 5
    Review left on 2 May 2020

    RCC - Exceptional Service & Workmanship

    After more than twenty years in our home, we discovered a serious problem with water seepage and moisture in our basement. Our basement is fully finished, which added to the complexity of the situation. Following extensive research and multiple quotes from different waterproofing companies, we decided to put our trust in RCC and we are so glad we did! First, the level of service that we received from Den, the Operations Supervisor, was exceptional. This started from the time of the original assessment and contract negotiations to the last detail of the job and payment collection. Den was patient and very hands-on making sure that everything was done well and we were satisfied. This also included arranging to brace our neighbor’s retaining wall to prevent it from leaning once they removed our adjacent concrete walkway to complete the job. The crew was exceptional. Darwin, the foreman, was engaged throughout and attentive to every detail. He also communicated with us regularly to explain and advise on certain bespoke elements of the job. The crew worked extremely well together and displayed a high level of pride and enthusiasm for their work. A shout out to Mark and the others for their hard work! In the end, the crew executed a very challenging and complex operation that involved removing a lot of pattern concrete and tunneling underneath our rear balcony. When they were finished, the clean-up job was thorough. Even our neighbors on both sides of our home commented on how well they executed and cleaned-up with little disruption to them. We highly recommend RCC to anyone that requires waterproofing. Their experienced, highly service oriented and get the job done right with pride!

    Answer from pro:

    Thank you so much for the recommendation and the amazing testimonial! Our team is happy to hear that they could give you peace of mind and take care of this leaky basement for you. No matter how tough the job, RCC is a waterproofing contractor with an experience crew that will work diligently till the wet basement issue is solved. Thank you so much for trusting in our team and RCC Waterproofing!

    Reply created 7 May 2020
  • Review from ricardo Patro
    Rating: 5 out of 5
    Review left on 29 Apr 2020

    Amazing job done in outside waterproofing

    We called RCC when we had water in the basement of our 70+ years old house. Since we dealt with RCC in another property a few years ago, we knew we were in good hands. They use excellent products and provide lifetime warranty. Joe contacted us quickly and provided a detailed written quote. He was extremely professional, courteous and honest. Joe was very responsive to all the questions we had. Bruno and his team did an amazing job in 3 days. Bruno was easy to talk to and his knowledge was notable. The team worked hard within the space around the property. Bruno was there to guide them. They protected the fence and floors and cleaned up everything. They even dug our tulips to be transplanted somewhere else. A sump pump with battery backup pump were also installed. We recommend RCC! They are professional, true to their word and most important: they do it right.

    Answer from pro:

    Thanks Rick for the great testimonial about our team and workmanship! Even for bigger jobs, our crews and sales reps have the knowledge and experience to be able to give quality customer services. RCC is one of the top waterproofing companies because of the integrity of our workers. Thanks so much in trusting in their workmanship to take care of your leaky basement.

    Reply created 7 May 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2020

    Waterproofing and Repair House Foundation

    "Simply the Best" is their motto and simple the best is what they deliver. RCC waterproofing consultant Sammy was friendly, confident and knowledgeable. He walked us through the work that his crew would be doing. The RCC waterproofing crew did a fantastic job from start to finish and I would highly recommend them for any of your basement/ foundation issues. I can now enjoy my basement again with no water damage worries.

    Answer from pro:

    Thanks so much Laura for the great testimonial! You can definitely enjoy your basement again and all our work done is ensured with a lifetime warranty. Your leaky basement is no more and now you can have peace of mind. Thanks again for choosing RCC to take care of this wet basement issue.

    Reply created 28 Apr 2020
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 26 Apr 2020

    Basement Waterproofing

    We have engaged Ramy and his team at RCC to waterproof a ICF basement foundation that was not waterproofed by the original builder. I must say the have been amazing to work with.

    Answer from pro:

    Thanks so much for the review and great feedback. Hope the waterproofing of the ICF basement foundation went great and thank you so much for letting us know how RCC crews did on the job!

    Reply created 28 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2020

    Waterproofing our basement

    We found two different leaks in our basement. Ramy came for an estimate on both occasions quickly. Explained everything what needed to be done and put our mind at ease. We can’t thank him enough. Bruno and his team showed on time and did fantastic job. Polite, hard working , knowledgeable team . We had a great experience fixing both problems. Thank you RCC waterproofing. Milan and Vera

    Answer from pro:

    Thank you Milan and Vera for the wonderful review! Our crews work hard to be one of the best waterproofing contractors when it comes to customer service, and RCC is grateful to have our sales reps and crews. RCC Waterproofing is glad that you had such a great customer experience!

    Reply created 28 Apr 2020
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 22 Apr 2020

    waterproofing

    Anthony came to my home to address ongoing issues we have been experiencing. He thoroughly and patiently discussed his recommendation in an easy to understand manner. The crew arrived on time and they were professional and efficient completing the job quickly and to my complete satisfaction. Highly recommend Anthony and his group.

    Answer from pro:

    Glad our team could come and take care of these wet basement issues for you. We couldn't be one of the top waterproofing contractors in Ontario with the hard work and dedication of our knowledgeable waterproofing crews. Thank you so much for your patronage to RCC Waterproofing and for making us Homestars Best of Award 2020 winners!

    Reply created 23 Apr 2020
  • Review from Jerry Greco
    Rating: 5 out of 5
    Review left on 21 Apr 2020

    Water proofing my basement

    Recently had a job done by RCC. My basement had a problem for a long time and I decided to get a few people to give me a quote. After speaking with Anthony from RCC he advised us on the best options and best direction to take as well and gave a fair quote. After giving the job to RCC I was really impressed with Anthony and the crew. They were efficient and thorough. A job very well done. It's so great to have this problem resolved. I highly recommend!

    Answer from pro:

    Thank you Jerry for the great review! The team was more than happy to do what it takes to solve that leaky basement issue. Many of our crew members have been in the waterproofing contractor business for a long time and have plenty of knowledge to share with our customers. Our team members take the time to makes sure you know what we are doing to your basement. Thanks again for choosing RCC Waterproofing!

    Reply created 22 Apr 2020
  • Review from Jenna Van Abbema
    Rating: 5 out of 5
    Review left on 21 Apr 2020

    Wonderful Crew and Team! Basement not a lost cause ?

    We bought our first home about 4 years ago and have had nothing but basement issues since...the last home owner was very much a bandaid fixer at best...and our issues didnt come up in home inspection. Justin helped us out big time with multiple walk throughs, taking the time to explain the actual issues, and very patient as we did our best to get paperwork and finances in order. When it came time for the work to begin Chris and his crew were just phenomenal. Chris brought me and/or my husband down at every milestone to review what was done, and explain any findings along the way. They were considerate and truly kind gentlemen that made wonderful and thoughtful "house guests" while they worked hard to get the job done (laying down tarp walkway from outside to basement, leaving our basement CLEANER than we gave it to them, going above and beyond in the small things). Wonderful guys and never had any concern or doubt with having them in my house, or the quality of work they did.

    Answer from pro:

    RCC was more than happy to come out and take care of this leaky basement issue in your time of need. It's great to hear that our crews were able to solve it once and for all. All our work is backed by a lifetime warranty so you won't have to worry anymore. Thank you for taking the time to share your waterproofing experience and for speaking so kindly about our team.

    Reply created 22 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2020

    Leaky Basement

    RCC was the 3rd company that came by to review my water issues. Every company was recommending different solutions, which left me confused. RCC sent George, and I am happy they did. He explained everything, took his time and did not press me to decide on the spot. Cris, the crew leader, was great too. Every time I asked him something, he stopped working and made time to talk to me. I couldn't be happier. Thank you RCC, George and Cris. I will recommend RCC to my family and friends.

    Answer from pro:

    Thanks Sandy for take the time to write this review! The most important thing for RCC Waterproofing is to make sure our customers understand all the waterproofing solutions they have available and what the pros and cons of each our waterproofing services. It is important to us and our knowledgeable team always takes the time to share their knowledge of basement foundation repair.

    Reply created 22 Apr 2020