Rcc Waterproofing

Rating: 4.9 out of 5

Rcc Waterproofing reviews (1054)

  • Review from Peter
    Rating: 5 out of 5
    Review left on 21 Apr 2020

    Foundation Repair

    A few months ago, I called RCC to get a quote for a foundation repair and asked for George. I asked for Geroge because he did some work for my mom about a year ago, and she was happy with him. He was very thorough, took his time and gave me a fair price. I can see why she liked him. The crew couldn't have been better. Ray and Eddie were just amazing, and the place looked cleaner than the way they found it. I will recommend RCC as I'm sure my mom will too.

    Answer from pro:

    Thanks Peter for the great review! We are happy that our team could leave a lasting impression as our reputation is very important to us. RCC Waterproofing is a family company and value the relationships with our customers. Thanks again to your family for your patronage to our company.

    Reply created 22 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2020

    Basement

    Could not be more pleased with this company. Anthony came out to assess our basement and crew was professional and fast. We would absolutely recommend RCC to all our friends and family

    Answer from pro:

    Thank you so much for taking the time to let us know how our team did on your waterproofing job! It's really great to hear that you recommend us and our crew was more than happy to come and take care of your leaky basement.

    Reply created 21 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Apr 2020

    Good work and communication with client

    Very pleased with the work done. The rep, Jeffery, explained things in great detail, including acknowledging the potential for "surprises". So when our asphalt unexpectedly had a layer of 75-year-old concrete underneath it (necessitating extra drilling and more $), we were ready to take it in stride. Team itself was efficient and courteous- everything one should expect- and the work was done in a reasonable amount of time, even including the extra drilling. Cleanup was satisfactory. Only very minor concerns (dirt from boots on an inside staircase and floor) hold the review back from a perfect score. 4.5/5 would be more accurate.

    Answer from pro:

    Thank you for all the feedback and for taking the time to review us! RCC is happy you had a great waterproofing experience and that Jeff and the crew could come in and do a good job. We will keep your feedback in mind going into our next jobs. Thanks again for choosing RCC Waterproofing!

    Reply created 7 Apr 2020
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 20 Mar 2020

    Foundation Leak repair

    I met with Rick regarding a basement leak. He was very knowledgeable and personal with whom to deal. After signing the contract and giving a deposit, we agreed on a date to do the job. Unfortunately, after RCC had dug down over a meter, they realized that this was not a project that could be done by hand but there was no access for machines. Upon agreement, RCC backfilled the dirt and we both agreed that this was not a project they could undertake. I contacted Rick the following day and he had no problem with the company reimbursing my deposit. I would definitely recommend them. Bob
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Mar 2020

    Basement waterproofing - well done

    RCC did a great job waterproofing our basement walls. They dug out along 2 sides of our house and sealed everything. They also fixed the drainage and sent pictures of all of the work that was done. Go with a reliable, professional company that gives you a lifetime guarantee.

    Answer from pro:

    Thanks so much for your testamonial Dan. That's right, all of the jobs that RCC crews work on are all backed by a lifetime warranty because we believe in our workmanship and will make sure we fix the issue. Thank you for choosing us to take care of your foundation issues!

    Reply created 4 Mar 2020
  • Review from Phil S
    Rating: 5 out of 5
    Review left on 1 Feb 2020

    Sump Pump Replacement and Sump Exit Line Fixes

    I contacted a few "Waterproofing" companies to inspect my dual sump pit setup because a pump that hadn't turned on since August (when we moved into the home) was running every minute for 2 weeks. Den was the only person who took the time to understand the root cause of the issue and didn't try to upsell me something I didn't need (I can't say the same for one of the other companies I had contacted). Then less than a week later, Chris did an awesome job on the install, even optimizing the sump exit chute setup to his high standard. Chris' workmanship was very clean and precise. Next time I have an issue that RCC can fix, I won't even bother shopping around. These guys are great, honest tradesmen.

    Answer from pro:

    Very happy that Chris and Den could help you with this sump pump problem. Its a testament to the experience these guys and the rest of the RCC crew has and without their expertise, we could not give this level of customer service. Thank you for your sharing your great experience and for choosing RCC Waterproofing to take care of this issue.

    Reply created 3 Feb 2020
  • Review from Sam Ros
    Rating: 5 out of 5
    Review left on 22 Jan 2020

    Inside repair

    I hired rcc to fix an issue I’ve had ongoing for a few years. Finally decided to have it fixed, I had a few quotes done but chose to go with rcc for their reputation and lifetime warranty. I found their service from start to finish was great. Once the job was completed it was exactly what I thought it would be. The crew did a fantastic job on explaining to me every step of the process and Im happy I decided to go with rcc. Thank you !

    Answer from pro:

    We are glad that our teams could finally give you peace of mind. RCC crews were happy to come and take care of the leak and now the work is backed by our lifetime warranty. Thanks so much for writing this review and giving your feedback!

    Reply created 23 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2020

    Basement Waterproofing

    RCC water proofed a section of the new home we purchased today and installed a sump pump. Nicholas was patient and informative on the sales side. The crew doing the work led by Chris Iac were awesome! Chris was neat, professional and communicative. The install was very neat. Thank you everyone!

    Answer from pro:

    Thank you so much John for your review and feedback! Our team is glad to hear that you had a great experience and loved their service. They were happy to do the job. Thank you for choosing RCC Waterproofing!

    Reply created 15 Jan 2020
  • Review from cjpearcey
    Rating: 5 out of 5
    Review left on 11 Jan 2020

    Foundation crack

    We had a crew come out to fix a crack in our basement wall and couldn't have been happier. The crew was very knowledgeable and skilled at their trade and very pleasant to deal with. Job looks great! Many thanks

    Answer from pro:

    Thanks for the great review! RCC Waterproofing is happy that we were able to find the source of the water leaks and put them to rest. The team was more than happy to come over and do the job! Thank you for letting people know about their workmanship.

    Reply created 21 Jan 2020
  • Review from Customer of Rcc Waterproofing
    Rating: 5 out of 5
    Review left on 3 Jan 2020

    Dry well in basement

    Very pleased with the work done by Marko yesterday. His attention to detail and diligence was really appreciated. I had concerns about dust, and debris due to health issues, and he made a point of containing the area so that there were no issues. Also, Miera, from the office was very kind and helpful in completing the transaction. I highly recommend this company if you have water proofing issues.

    Answer from pro:

    That's great to hear! Our guys know how much mess and debris is created as a result of these kinds of jobs and our crews make great efforts to make sure it's contained for these very reasons. Glad to hear that our crews and staff went the extra mile to make sure you are happy with our service! Thank you so much for choosing RCC to do the job.

    Reply created 3 Jan 2020
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